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If you are reading this, it is very likely that you have had a bad experience as a Buyer/Seller on Poshmark. The feeling that you are experiencing right now, was not caused by actions of your own.
You are innocent and you have lost money.
You have reached out to "Poshmark Support" for a resolution to your obvious problem.
As you were typing to Poshmark Support, you had a feeling of vindication , a sense of relief. You were thinking: "Poshmark Support" is going to help me.(!)
An email finally appears... you feel happy. You open the email and start reading....
two, three, four sentences in.... "Wait. What?". Maybe they don't understand my problem!?
There is No: " We will rigorously look into the matter.
We value you as a customer." Or: "This is completely our oversight. We will immediately issue a refund."
You look for a Customer Support phone number only to realize there isn't one.(?)
You think, "How did they do business?!"
User's recommendation: Twitter: @wayoffmark.
Location: Charlotte, North Carolina