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So, I have made over 6k using poshmark since 2015. (Not bag) but I've mainly sold items at a lower price point until about a year ago.

I inherited a lot of high end vintage bags and decided to sells the ones I never use. I know that any item over $500 goes through poshmark concierge. I packed the item after being (haggled on price) and shipped it the next day to Redwood City so they could verify the authenticity. The buyer (throughout this entire time) was messaging back and forth for usps updates.

I made sure to confirm that she would accept the order after receiving it from pm headquarters and she insisted she would. After 10 days and being authenticated, the package arrived at her home but because it's a package that requires a signature, she has to be there to get it. No one is home... I message her to no avail....

package it's at post office next day.... I message her to no avail. For someone who was anticipating this purchase, She is suddenly "unavailable" and she finally comments that she is "out of town" randomly. Now the issue is this: In order for a sale to be complete, the buyer has to accept the order.

If they don't, after 4 days poshmark will release your funds. HOWEVER, since this was a package the required a signature, it is technically never delivered (so the seller can't redeem their money). I have emailed poshmark for 3 consecutive days and nothing.... I've reported them to the bbb and I'm going to the police to file a fraud charge with the woman's address and against poshmark.

If you have cheaper items (go to mercari). Definitely stay away from them with your higher end items because this site/app is not very professional in how they handle sellers. The commission is the highest, they have NO CUSTOMER SUPPORT and they do not respond to complaints via email unless it is something automated. STAY AWAY FROM THIS APP!!!!

I'm out of my Chanel bag and my money that is the equivalent to some people's rent for the month. Smh this is my first and last time being scammed!!!

Reason of review: Poor customer service.

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