New Reviewer

Terrible customer service

2.1
Poshmark - Terrible customer service
Poshmark - Terrible customer service
Poshmark - Terrible customer service
Poshmark - Terrible customer service
I asked for a refund on a pair of shoes because when I got them in the mail they were torn up. They were totally misrepresented. The heels were completely eaten up. They refused a refund. I will never shop here again. They should be ashamed of the way they do business and how they allow their sellers to do business.

User's recommendation: Just stay away from this place.

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#4038102 Review #4038102 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Comlplaind about Seller becH

Having issues with purchase that is wrong and not being able to contact seller. I put report in and would just like some answers. Ring set bought was not the one I ordered also a stone is missing. Not being able to contact seller.

User's recommendation: Please make sure your order is exactly as described and please ck your item, jewelry mostly, that there are not missing stones anywhere! Please don't hesitate to contact your seller about your item. I guess the seller, found out about my complaint and now I'm not able to order off of the sellers site. I think that is so very rude especially if their a Posh Ambassador! Please don't think this couldn't happen to you. I've always tried to do good no matter the situation. This time, I felt ignored not just by the seller, but also by Poshmark. It may take a bit for Poskmark to respond, but in the end, I'm actually giving Poshmark a good name. They could be a little more understanding and make sure your natter is is resolved as soon as possible. Thank you for allowing me to...ventPoshmark for taking the information I sent and making it right again. Oh, I'll be continuing to shop on Poshmark no matter how rude one may be. Most of your sellers are very nice and work very hard to make your experience pleasant and reassuring next time hopefully your matter will be resolved soon!

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#4038081 Review #4038081 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Charged my account for a purchase not coming up

Poshmark - Charged my account for a purchase not coming up
I purchase something online and on your website it is not coming up as a purchase. I re-purchase what I wanted with another username and that went through but the other purchase doesnt exist and they have my money!!!
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#4037872 Review #4037872 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund
New Reviewer

Dress not sent

Ordered 3 dress from various sellers and can not get any of them sent. Am I doing something wrong??? My number is @beschtalisa
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#4037573 Review #4037573 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

No live customer service available

2.9
I think its vital to have a customer service team manning the phones or a direct CS email chat it answer questions. The current CS format is frankly a joke and that youre in a revolving system once you get onto your page. I realize that I havent been a member very long and will move my business elsewhere. I hope this doesnt fall on deaf ears, because its extremely frustrating when youre not able to talk to someone live.
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#4036526 Review #4036526 is a subjective opinion of poster.
New Reviewer

No reviews this company is sack’s

Because or this is scammers website?or what happens Im try to call this company I the answer machine cant take any messages because is full

User's recommendation: 0000000000000000000000000000000000000000.

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#4035676 Review #4035676 is a subjective opinion of poster.
Location
Vallejo, California
New Reviewer

Because I want to

I make an order on sep 23 and I havent received yet this is so ridiculous,and Im try to call this Poshmark? And the phone cant take any messages what *** is this

User's recommendation: Is this00000000000.

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#4035658 Review #4035658 is a subjective opinion of poster.
Location
Vallejo, California

I’ve been trying to get a hold of Poshmark and no one seems to be answering

I’ve been trying to change my email and I haven’t been able to get a hold of anybody I’ve been looking for a seat for someone to help me but no one seems to be a better
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#4035478 Review #4035478 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Checking my order status

Its a shame that I can get a hold of customer service to speak with them concerning the order of my wristlet. Good

User's recommendation: I would never ever again recommend your company to none of my family and friends.

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#4035463 Review #4035463 is a subjective opinion of poster.
Location
Sayreville, New Jersey

My account keeps getting deactivated due to false claims

My account has been activated again due to false accusations I do not have any fake shoes posted or listed. I do not know who is trying to hurt me in this way but it is not fair I have seen plenty a fake items and others accounts and I have never complaint against anyone so please stop playing these games with me and someone call me at 813-770-****
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#4035093 Review #4035093 is a subjective opinion of poster.
Location
Tampa, Florida

I didn’t receive my money back

I didnt receive my money back i am try to contact with them no body help me i am very mad and this is first and last time buy from your site

User's recommendation: Bad.

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#4032847 Review #4032847 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
New Reviewer

Balance issues

Poshmark - Balance issues
Poshmark - Balance issues
My Balance is still pending, how am I to ship to buyer when I have not redeem payment. Can someone please explain this to me since this is my first sale on Poshmark.
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#4031811 Review #4031811 is a subjective opinion of poster.
Cons
  • No phone customer service
Loss
$32
Preferred solution
Answer to why the sale 632e447e955a4b9b66f9f033 is pending on my balance.
New Reviewer

My account is not letting me bid

I am trying to make an offer and my account is not letting me. I don’t know what had changed on my account.
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#4033201 Review #4033201 is a subjective opinion of poster.
New Reviewer

Fake product

3.3
Poshmark - Fake product
Poshmark - Fake product
Original review updated by user Sep 29, 2022
I cant speak to anyone to complain about fake merchandise I bought. Im unable to email them from the app as it keeps telling me not to buy or sell outside the app.

User's recommendation: Don’t buy Pandora charms as they are the fake ones and the app won’t let you get in touch with them for a refund.

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#4031212 Review #4031212 is a subjective opinion of poster.
Product
Pandora Jewelry Charm
Pros
  • I have always enjoyed poshmark until now
Cons
  • No customer service or returns
Loss
$30
Preferred solution
Full refund
New Reviewer

I still haven’t got my order or refund

1.0
Never received my order or refund and cant get nobody to help!!! Customer service sucks and this app sucks!!

User's recommendation: Never again.

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#4027283 Review #4027283 is a subjective opinion of poster.
Cons
  • Sucks
Loss
$472
Preferred solution
Full refund