
Poshmark
Poshmark Overview
Poshmark has 1.8 star rating based on 3707 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Great deals, Good prices.
Cons: Customer service, No customer service, Terrible customer service.
Poshmark has 1.8 star rating based on 3707 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Great deals, Good prices.
Cons: Customer service, No customer service, Terrible customer service.68% of users think that Poshmark should improve its Customer Service.
61% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not purchase from Poshmark", "DO NOT BUY AT POSHMARK", "Poshmark does not have the customers back.", "BEWARE Poshmark is not in your corner on refunds. Ordered a pair of sneakers never received them and they will not refund my money. David…", "It's hard to recommend any thing with my experience being blocked I can't warn other buyers about this dishonest seller practices".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery dissatisfied with Poshmark return policy m
- Variety of products
- Very bad customer service
Preferred solution: Full refund
User's recommendation: Be very careful with Poshmark
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Urgent matter
User's recommendation: Don’t use site! I have bank papers to prove purchase. I’m going to call policev if I don’t get product and refund!

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConsignment = 3rd-Party Sellers | Buyer Beware
- Make an offer available for all purchases
- Vast selection
- Previously-owned designer clothing
- Customer support has no phone support or real time online chat
- Some 3rd-part sellers misrepresent the items they are selling
- Fake louis vuitton
Preferred solution: The return that I requested was authorized and I believe that a full refund will be processed, however, Poshmark should not allow their 3rd-party consignment sellers to misrepresent luxury handbags.
User's recommendation: Ask Questions pre-purchase re the item you're interested in | Always pay w PayPal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Order # 64e6c26ed6ab5dfbfbf6d783
Nothing.
The buyer contacted Poshmark and said that she put the claim in by mistake that we resolved it to give the seller the money
The buyer ended up contacting Poshmark telling them to give me my money and that she's resolved it with me and that she may open the case as a mistake just like I told him in the beginning but I was made felt like a liar
- Sales were good
- Always sides with the buyer
Preferred solution: Apology
User's recommendation: I would not recommend

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase
- Variety
- Unethical business practice
Preferred solution: Full refund
User's recommendation: Do not trust Poshmark

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account cant log in and I had made an order
I have even tried to make an offer, and I get an error message saying I can’t make an offer to buy from the seller. @Krobe91187 has clearly blocked me or sth of that sort
- Poor customer service a number to call would be better than
- No phone costumer service
- 1st time shopping with not a good experience
Preferred solution: Deliver product or service ordered
I had to pay an additional $31.89 for postage due, Poshmark QUIT RESPONDING!
- Shipping costs
Preferred solution: Full refund
User's recommendation: If you owe postage due, REFUSE! They will NOT credit you back like they lie and state they will.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my item that you guarantee is covered that was lost or stolen or I want to be reimbursed the value of it
- Always side with buyers
Preferred solution: Full refund
User's recommendation: BEWARE!!!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived product that I didn’t order
- No customer support number to call
Preferred solution: Apology
User's recommendation: Don’t use them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered a NWT outfit n it’s not new with damage
Sent 12 pics. Posh no reply.
Seller continues to be harassing. Beware if seller @namas_clothesI need a mother-of-bride dress by September. Trying threads up. Really sad.
I had no idea Posh rating got this bad.
Just WOW!! Telling all my friends, family, FB & twitter...
- Selection of used clothing
- Seller protected vs buyer
Preferred solution: Full refund
User's recommendation: Buyer not protected as much as seller n seller can be harassing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerification not going through
- There is no telephone customer service
Preferred solution: I need my verification for my sale to go through.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wanted to have them help me send a video of opening the return package and the item was in perfect and new condition
- No pros only cons
- You are at their mercy with your merchandise
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn label
i explained material was suede leather and seller new i do not want if its suede ,she fulled me with the tag it says genuine leather yet is wrong it us absolutly suede it is not regular leather,i like to get a return mail label and return t,and get a refund,your costumer service is horrible they can not understand what they read ,i explaib it 100 times yet they did not solve my problem,i ended up with old ,faded suede material horrible jacket i will newer wear,
Preferred solution: Full refund
Auctions and Marketplaces Expert Talks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Never returned my money they rip me off.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI returned it got a tracking number my case was approved but I did not receive my money back I need my return the seller has blocked me.sherry
Preferred solution: Full refund
User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey arbitrarily make decisions on merchandise they don’t own
- Hard to find items
- Hard to communicate with
Preferred solution: Full refund
User's recommendation: Buyer beware
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hi there , i recently just opened an INAD case for the total of $1,455.20 (10/06/23) . it was opened within 30 minutes of the items delivery.
poshmark auto closed my return request .
have you had any luck yet ? all i keep getting are generic automated responses .
I too have had problems with Poshmark. Recently made a small purchase. The seller sent my paid package to some else with no resolution by seller and Poshmark l