
Poshmark
Poshmark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4405 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4405 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.43% of users think that Poshmark should improve its Customer Service.
49% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "do not use Poshmark", "don’t have your email on Poshmark because it gets hacked", "Don’t purchase items from this seller", "Do not add back account info", "Never use this site".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Is Poshmark Legit? According to customers’ reviews, Poshmark is a trustworthy and reputable online marketplace for buying and selling second-hand items, including clothes, beauty products, and home decor. The platform has grown to have millions of users since its establishment in 2011 due to the quality of its service and support. To make Poshmark safe for customers and mitigate the risks of receiving items that don’t match the description or encountering untrustworthy buyers or sellers, the company has implemented several protective measures such as Posh Protect and Posh Authenticate.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Damage & i order different kind send me reatain level please i am trying last 4 days now one tele care me
I want My refund & address so i can No any comment or review So please send me address my chines wok is damage ok
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased product is not meet the requirement. Requesting free return and money back on my credit card.
Requesting complaint with escalation to the management of Posh Mark. Order ID 6761e2c39c6d553d2382c336.
My name is IOn 10/17/2024, I purchased a Ralph Lauren Polo Bear Fleece Full-Zip Hoodie. As described by the seller: New men's jacket, size medium, dark blue collar with the polar bear emblem, with the original tag attached. I messaged the seller before purchasing the product and asked, 'IS THE JACKET NEW AND WITH TAGS?', The seller replied, 'YES'. After I received the product within the first 72 hours, I sent a similar message to Posh Mark and didn't receive any feedback to my email address, which I provided.
Im expressing my dissatisfaction with the product: The product's tag is not professionally attached, the tag is hanging on a string, there is a noticeable odor under the armpit areas of the product. There are a few defects on the jacket, which is on the back of the hood, where a yellow string is sticking out and white strings are sticking out on the side of the jacket.
The jacket is too short for a men's medium size as it is advertised, it's more like a junior medium size or perhaps was washed and shrunk. I am requesting a free return and a refund to my credit card, because I am not satisfied with the product which was untruthfully promised and advertised by the seller.
- Impossible to reach customer service
- False advertisement
Preferred solution: Full refund
User's recommendation: Make better customer service, so customer can get in touch with customer service. There is a no phone number. There is no contacts you’re basically talking to yourself.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They treat their buyers/sellers like crap
They owe me five or six checks finally won today appeared like it was mailed out on the 19th I have two copies that I could show one from today that says processed then all of a sudden a date but I haven’t received it I sent them an email where is this check no response This company is a joke and they shouldn’t even even be allowed to have a platform they steal from everybody but they’ll punish you if they think you’re stealing how is it possible to steal from a company that sends you a refund and won’t let you return one item when a seller tells you just to return one item or two items how is that your fault? Especially when you didn’t know?
Every time I email customer support after all the money I made them and all the money I spent on that app over $1 million they ignore me they do not respond they treat me like Garbage and it’s per a guy named philipe he is mean and cruel Wieland profiled me and decided that I was the bad person? I have three real estate licenses how can I be a bad person?
I spent over $1 million on their app how does that make me a bad person I was the one harassed for being able to spend so much money and I was taking advantage of!
So somebody explained this to me everybody needs to stay away from this app it’s dangerous and it’s like gambling you get addicted and you spend all of your money and then when they’re done with you they throw you away like you’re a piece of Garbage they don’t even let you have a chance to explain yourself give you a chance to straighten anything out you’re just done that’s it! They have a lot of nerves this is a Sell in platform not a Nazi rejeem!
Its not like Im refunding money to myself it doesnt matter if you offer to pay for something if you forgot to give it back, they treat you like you're a piece of garbage you get harassed and bullied constantly whether you're selling or buying they do nothing about the bullies However they will punish you if they decide they don't like you they are kids with too much power the CFO Mark manish whats the matter does not seem to care how his customers /really good sellers are being treated once you are marked by these kids they steal your money and they treat you like garbage like you're a viper. Youre manipulated and forced to spend millions of dollars. Its like gambling only youre bidding on items they allow other sellers like brand authentic/elhusaba to steal from you a young girl named Vickie, who is from the Ukraine on a working visa by the goodness of the United States is stealing from Americans and her boss who owns it. KUBRA allows it, she would call me at all hours of the day out of my job when I was supposed to be working begging me to come into her show to bid on items to help her this was only adding to my addiction which she knew I had and would not leave me alone this is taking advantage of a 63 year-old but Poshmark ignored it and then allowed other people to bully me and they would mute me while I was spending thousands of dollars so I could not talk in the chat!Poshmark allows them to steal and to lie about condition of bags!!
this whole website is a farce the way they treat people is a farce! The people that they let get away with murder is a farce buyer beware seller beware do not go to this website or to a store called brand authentic./el husaba! They do bingo games and get you addicted and give you Garbage Bags and laugh how they keep the good stuff in their store and that the people Online get all the garbage when it was the people Online that helped KUBRA afford a bigger store or a store in the first place shame on her and shame on Poshmark for allowing this you should know how to profile better somebody who spends over $1 million doesnt care about four dollars in a lipstick or a $200 wallet or a $200 or50 $ bag use your brain learn how to profile properly give people a chance to correct a mistake that you view is a major mistake especially an older person who doesnt understand when she was just following with the seller told her to return and has all the conversations and mailed them to you and you ignored them Ive had my name in my face copied five different times on five different accounts and I kept telling them it wasnt me saying horrible things other people shows I kept telling Poshmark hey this isnt me they kept shutting my account down claiming it was me this is the kind of nonsense I had to put up with do you really want to put up with this??
and then when you sell youre put through *** and they make thousands of you they steal 20% and they do nothing but harass you! Steal your money try to be in control of everything and then accuse you of being a *** after theyve taken millions of dollars for you and create an addiction this is no different than gambling people stay away from this app stay away from brand authentic stay away from Vicki shes a dishonest Host and her owner allows her to get away with a working visa advantage of American!!!
Preferred solution: I want them to give me all my money and to give me a chance to prove that I did not do the things that they accuse me of. It was a big misunderstanding based on what other sellers were telling me to return and apologize to me
User's recommendation: Stay away from the website Poshmark stay away from Santa Monica and shopping in the store that they call luxury bags. It’s luxury junk.el husaba
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake item
the picture the seller showing looks authentic the item i received is definitely fake and i work for a high end store and i own this shoes as well and i just checked the sellers profile
pic its a picture of leonardo carpio and mark walberg when they were younger UNBELIEVABLE
i even compared to my shoes not even close the inner sole, the leather and the outer sole OMG can't believe it and believing poshmark wont allow selling any fake items
- If you protect your customers from fraud sellers
- Return fake item sellers cost
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been scammed
I was frightened by the customer through Tradeit.gg. I was asked to have at least 600 in my account before I would be able to receive the amount for the goods I sold.
Preferred solution: Full refund

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoshmark size and customer service # line are a complete and total disaster
I purchased a beautiful dress last night that it was going to be for my birthday thats coming up next Tuesday on the 12th, Was even going to pay extra for shipping just saw it when I arrive right before Tuesday evening so I could wear for my birthday celebration on Tuesday evening I got a confirmation of the purchase last night and within three minutes if I got another email with a cancellation of the purchase of my birthday dress from the website Poshmark! Without any type of explanation and without giving me the chance to purchase the same dress again and/or any other item of clothing or anything at all!!
Didnt let me buy real Blue sapphire diamond earrings with a gorgeous matching necklace & And a real rose gold ruby bracelet to match as well!! I didnt put on my profile all the info from my husbands CCing the billing information the shipping information and I have plenty of money in the bank so I dont understand why this has happened when it was and it still is pretty freaking urgent that Im able to purchase all these items as soon as possible I seem to date tonight even tomorrow morning will be ideal so I can look perfect for my birthday celebration evening! I sent For proof screenshot of my husbands cc card I just dont know what else to do I demand an explanation and I demand a solution immediately thank you phone number if you need to reach me 720-371-**** looking forward to hearing from you right away please dont ruin my birthday or let my birthday be ruined by some website or site technicality or whatever the reason.
Sincerely. Caroline A.
Please dont Hesitate to call me at any hour Since it is of extreme urgency call mom in order to my email that shows on my profile I will provide you withany info even if its Social Security number or birthday or emails or whatever is necessary for proof of identity If that were to be the promso we can solve this problem for once and for all thank you so much and advance
Preferred solution: Deliver product or service ordered
User's recommendation: Hire different people to work for Poshmark customer service because no one has been picking up the phone in over three days it’s ridiculous! It’s unacceptableit’s obscene
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Purchase dispute
A seller on Poshmark had a stock photo of a dress I had been looking at for a long time. I made an offer, and it was accepted.
Immediately upon receipt, I saw it was not the dress in the picture and reached out to Poshmark. I sent them pictures and explained that although the dress I received was the same brand, it was a different style. I provided pictures and asked for a refund.
Three days later, I received an email from them asking for evidence. I resent the pictures but did not hear anything back for days.
Eventually, I reached out to see if there was an issue. When they finally responded, they said it was too late and that they could not help me.
I reached out to them again, and instead, they sent a note offering me a seven-dollar credit towards shipping if I wanted to resell. A seven-dollar credit for a dress I paid seventy-five dollars for, and it was not even the dress I wanted. They have since closed the case.
Quite honestly, if I could give Poshmark and the seller a zero rating, I would. How can they not see that the dress I thought I was buying and the one I received are different?
I wanted a specific neckline. The seller is a scammer, and Poshmark is enabling them.
User's recommendation: I would not purhase from them again. support sucks and you can't get to speak to a human, enabling scammers.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI nougat a glasses that is use and look horrible
I Thought I was buying a brand new glasses but it turns out it is second hand and I dont want it. I own a glasses like this one and I lost it.
Because am in love with the glasses I decide to buy it for myself but it turns out to be second hand and I dont want it. It look and feel horrible.
Preferred solution: The glasses that am wearing in the pic Thats the one i want with no scratches. If not money back please
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to know if that's real
I'm conducting a sale and I received comments that a person has already paid. They provided me with a link.
When I open the link, it prompts me to enter my card details. I don't know if it's real or a scam.
Preferred solution: Do you know if that comments and that link are true?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Goodengoddess_x
So they emailed me back, saying that they took off my listings because I hada H necklace and I need to have proof of authenticity I didn’t know that you’re not allowed to have initial necklaces. None of my necklaces have a logo on them or claiming to be of any brand.
They replied saying the the black H necklace is counterfeit and that I need to provide authenticity there is no logo or brand on the necklace I didn’t know that you can’t have initial necklaces
Hi, I have been emailing you for the last three weeks. You guys are suspended my account and are telling me the guys cannot reinstate it because I had counterfeit items which is not true.
Can you guys reinstate my account and I would like to file an appeal because what you guys are saying is not correct none of my jewelry is claiming to be any brand or any logo of any brand.
Can you guys keep saying that you guys have proof? I want to see the proof because I have proof of the jewelry where I buy it from does not have any local or brand on it.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammed by seller, and poshmark did nothing.
This is the second thing Ive ordered from Poshmark to have it come either the product not being what it said it was and refilled with something else or now this time a Ralph Lauren Polo $180 duffel bag that was severely used and sold as new with tags! Unfortunately, the item was held in a mailbox room in my apartment and processed days later, which was past the three day timeframe .
Poshmark protects the sellers not the buyers. So if you get something damaged, not as described or something thats been replaced and put in the same container, you have no recourse.
This is great news for sellers. So save your money and use eBay or the Real Real as they are legitimate companies
User's recommendation: Below is the listing images and next is how it came to me. Save your money and shop on eBay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed my account reinstated
Hello, I've been emailing you guys, and you guys never respond to me. I do not know what's going on.
My account got suspended for no reason. You guys are saying that I had replicas and none of my listings, or any brand or logos on any of my jewelry. I wanted to file an appeal because what you guys are doing is wrong.
I sent you guys pictures of women that are selling replicas with logos, claiming to be of a brand, and that are fake, and you guys are doing nothing. I feel discriminated against because I am Latin and the other women's my user name is goldengoddess_x and luxury.jewelry.j@***.com.
Preferred solution: My account reinstated I want proof because none of my items are claiming to be of any brand
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Verified Buyer |Item I ordered on 1/5 hasn’t been received
The seller wants to credit me $50 but to use it on his website. I want a refund.
I wont purchase this seller again. And it took Poshmark long to communicate!
Auctions and Marketplaces Expert Talks
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn item
he buyer advertised a sale with a picture of the dress I wanted, but the dress I received was a completely different style. I reached out immediately and responded to everything I heard from Poshmark.
I even called when I thought it odd not to receive a response for a long time.
Now they have had the audacity to say I did not respond in time and have closed the case, leaving me stuck with a dress that is not as represented by the seller. I am absolutely pissed, as I responded immediately each time, even on a long weekend.
- Seemed ikea great price
- Item received not the item advertised byseller
Preferred solution: Full refund
User's recommendation: POSHMARK IS NOT ON THESIDE OF THE BUYER.

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Poshmark took my money
Company fixed the issue and I have been provided with apology. Just kept emailing. I didn’t go away.
Now they want me to pay another $500 to correct it, and since I don't have that, they won't do anything more. I'm not getting anywhere with anyone, nor reimbursed. They want $2000 to give me $2600 in return. That's insane.
I've never heard of such a situation. What a terrible company. To require the customer to pay money to fix their mistake? If I could scream the warnings, I would - stay away from these con artists!
Zero stars! Zero!
- Make you pay for their mistakes
- Expensive
- No phone number contact available only email
Preferred solution: The 2100$ they promised AND the 500$ they lost, for a total of 2600$
User's recommendation: Never download this app. Their thieves.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuspended my account
They suspended my account for no reason. I asked for proof and they have not answered me, besides saying that they cannot reinstate my account.
Preferred solution: My account reinstated
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark is ranked 165 out of 886 in Auctions and Marketplaces category
USA, Worldwide, Canada
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