Poshmark
Poshmark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4206 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4206 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.48% of users think that Poshmark should improve its Customer Service.
59% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t shop here!", "This is the most difficult site to get any answers.", "Be aware of the fees you are paying on the items you buy or considering buying on Poshmark! Because you will be charged a flat fee if shipping of 7.99 and a Buyer Protection Fee whether you need it or not!", "Shop elsewhere never shop on this app they swear you protected but Poshmark but your absolutely not protected they only protect the sellers the buyers will be *** out of luck trust me they got me twice won’t be a third time", "Don’t use".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Poshmark Reviews
"Package sent to a buyer returned back to me."
Please generate another label for order. The package returned back to me and ghe product sold is a halloween costume.
Eunice, Louisiana
Change order
Will not be using this site again as I did not like the buyer protection fee This is a ridiculous fee totally unacceptable
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Poshmark took my money
Company fixed the issue and I have been provided with apology. Just kept emailing. I didn’t go away.
Now they want me to pay another $500 to correct it, and since I don't have that, they won't do anything more. I'm not getting anywhere with anyone, nor reimbursed. They want $2000 to give me $2600 in return. That's insane.
I've never heard of such a situation. What a terrible company. To require the customer to pay money to fix their mistake? If I could scream the warnings, I would - stay away from these con artists!
Zero stars! Zero!
- Make you pay for their mistakes
- Bad customer service poor resolutions
- Expensive
Preferred solution: The 2100$ they promised AND the 500$ they lost, for a total of 2600$
User's recommendation: Never download this app. Their thieves.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bags do not show in damaged condition in shows however arrive damaged
This company doesn't protect the buyer at all. They let sellers do what they want and ultimately rip off buyers.
They are no better than those scamming people out of money. The sellers ignore messages sent in regards to damaged items. They use quick fixes that may not appear in the shows on merchandise.
The bags may fall apart the same day or days after delivery. Disgusting.
- Lives sales
- Items rushed
- Bad lighting
- Many imperfections not shown
Preferred solution: A price reduction and an apology coming from the actual seller @brandauthentic
User's recommendation: Take many pictures while the show is on screenshots ask the seller to show items in great detail and a red-flag is if the host is moving to next items too fast without showing the full condition of bags they are hiding something. if the sellers ignore your messages that’s another red flag.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Customer Support
This company does not have customer support, IT'S INCREDIBLE! Everytime i send a message, it comes the same automated message.
It does not matter the topic you choose,is the same.
Open your store somewhere else that can provide with customer service. They charge 20% of every sale and have NO customer support.
DONT USE THESE PEOPLE!
- Is easy to post
- No customer serice
Preferred solution: I want to be able to sell my stuff.
User's recommendation: DONT OPEN A STORE HERE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Buyer scam
I was selling a purse and received a few offers for it. One of the potential buyers sent me his number so we could continue our conversation outside of the app.
Then he proceeded to send me fake information stating that his payment had not been processed and assured me that Poshmark would reach out to me shortly. Subsequently, Poshmark texted me, stating that I needed to use Apple Pay to deposit $200 because it was necessary to have a balance in my account before selling any products. I was told that once I sent the $200, it would be refunded immediately to confirm that I am not a fake seller. I have all the text messages and proofs.
I also retained emails concerning my account, which I deleted later because I did not want to lose any more information after being scammed.
My bank will not help me dispute this charge until I get it resolved with Poshmark. Any assistance would be helpful, as $200 is a significant amount and this situation is extremely frustrating.
- Scammers being buyers
Preferred solution: Full refund
User's recommendation: make sure buyers aren’t scammers and do not allow buyer adding phone number to any conversation or listing strictly communicating through the app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lebanon, Oregon
Spent literally last two days going on 6+ hours total and still nowhere frustrated and tears!
There were problems with my redeamable balance, and I have since closed my account with venmo, after never receiving the funds.
Venmo advised me to have Poshmark just make the balance available to redeem again, through a different company or bank etc. but I have had no luck whatsoever and feel like I will never resolve the issue. I need this $239.20 so incredibly bad right now
User's recommendation: Make absolutely sure, that the details on your accounts are all matching, they must be exactly the same as for us
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No payment
Someone said they bought my item, but I never received any money. Please call me at 572910****.
You can call me at any time about this.
I need to know if this is a scam. Thank you very much.
Preferred solution: Money
User's recommendation: Hello
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baltimore, Maryland
Unauthorized traction
Hello my twann so currently I have an issue, so I lost my debit card is somebody use my card to make a fake account of my info and buy something from a fake account try to call my bank to dispute it, but they told me to contact y'all about the situation. They brought a $528.94 items.
I need my refund back. I didnt even make this purchase
Redmond, Washington
Purchase
I've reached out to the burger of my expensive leather long coat from Saks Fifth Avenue sent it to the merchant on Friday the 27th. It was delivered.
I did not use the Poshmark label. I went to the post office. The box was too small for the item and it was too expensive to send so I sent it. I purchased a box from the post office and had to write in the address.
They could not take the label off the other box mailed it out the person received it on Friday the 27th and today is October 3 and they still have not released my my money I sent several messages to Poshmark and you guys suck at returning and responding. I included the tracking number for the package in the description and still no response send my money release it as soon as possible.
User's recommendation: Don't sell on Poshmark it takes to long to receive your money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Sacramento, California
Ive been scammed
Some one was claiming to be a Poshmark agent and was telling me that I had to get am$700 worth of apple cards to activate my account but I did it and my money was tooking. I just would like a refund for the money if possible. Thank you
User's recommendation: Pay attention to wht is being said to you on the email and look at email for u don't get screwed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Brooklyn, New York
Overcharge on affirm credit card
Affirm is waiting for refund credit back from Poshmark of 31.18 I was charge 49.95 for my Vince Camuto from poshmark not 83.34 order# 14-1207*-***14 do was approve by affirm do I have to call the better business bureau to get this matter result 9/15/24
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer support for stealing of my wallet funds
I was charge twice by Poshmark for the same item First the money was take from my Poshmark wallet & again PayPal open my bank account & took 12$ for the same item. I have sent Poshmark the screenshot of the transaction & bank withdrawal & body has answered my cry for my over charge & again I see my Poshmark wallet has -2.13$ redeemable how is that
- Like brand name merchandise
- Need to speak to real person for customer service
Preferred solution: Full refund
User's recommendation: Just please refund the over charge
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Greater Sudbury, Ontario
A scam (a glasses case without the glasses
I ordered for a pre owned Cartier glasses on 6th of September, 2024. Order number 66dbac31f3d62425 f3ea0af1. Seller @ Foreverdristar in Ontario but Yapphet Tadesse sent empty glasses case to me.
He posted a nylon envelope with a case without the Cartier glasses which I was surprised or confused because I dont understand why he should send a case without glasses which I called A Scam
The price is $635.61 tax included
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't sign in my order never came
I ordered a pair of shoes for my nephew for school a month ago and they have never come. I can't sign into my Poshmark to cancel the order and get a refund.
There's no way to get a hold of anybody on the phone. Absolutely terrible company.
I wouldn't recommend it. I wouldn't even give it one star, but you have to.
- Scammers
Preferred solution: Full refund
User's recommendation: Watch for scammers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund immediately
They asked me to send the money then said it didnt go through when it did and I need to be refunded immediately.
- Loosing money and having panic attack
Preferred solution: Full refund
User's recommendation: Don’t send money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
POSHMARK Charge me for broken merchandise
As soon as I received the broken merchandise that I order at Poshmark I immediately contact Poshmark that the merchandise was not packed properly. One of the figurines that I ordered which is motherhood had came in broken. I even sent them five different pictures of the merchandise and I requested a $60 refund but postmark did not even accommodate my request they charge me anyway I need my money back, this is not right
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.
Poshmark is ranked 149 out of 840 in Auctions and Marketplaces category
USA, Worldwide, Canada
Poshmark FAQs
To close the Poshmark account via the app, go to your Account and select Poshmark Support Center. Here, click Delete My Account under Manage Account Status. You will be asked to choose a reason before clicking to Delete My Account. The confirmation is finalized once you click Yes. To delete the account via an internet browser, initiate Poshmark login and go to Account Settings. The following step is to select Manage Account Status and select Delete My Account. Specify the reason and then click Yes to confirm.
Poshmark corporate office address is 203 Redwood Shores Pkwy, 8th Floor, Redwood City, California 94065, United States. There are other offices in India, Canada, and Australia. For users in India, the address is KRM Plaza, South Wing 2 Harrington Rd., 6th Floor, Chennai, India 600 031. The Poshmark corporate office addresses in Canada and Australia are 312-151 W Hastings St, Vancouver, British Columbia V6B 1H4, Canada and 223 Liverpool St, Darlinghurst, New South Wales 2010, Australia.
To start a Poshmark login, head to the website and enter your registered username or email. Next, fill out the password field. The final step is to click on Login. You can also sign in to your Poshmark login using your Facebook, Google Account, or Apple ID.
To close the Poshmark account, head to Account and select Poshmark Support Center. Here, click Manage Account Status and then choose to delete My Account. You will then receive the confirmation email.
Requesting Poshmark returns is easy. The return policy states that customers get a full refund if the purchased item is never shipped or doesn't match the listing description. Customers can initiate the return three days after the delivery. Once the buyer sends the supporting images, the company's support team will verify the return. Once approved, the Poshmark return must be shipped back within five days of approval.
According to customers’ reviews, Poshmark is a trustworthy and reputable online marketplace for buying and selling second-hand items, including clothes, beauty products, and home decor. The platform has grown to have millions of users since its establishment in 2011 due to the quality of its service and support. To make Poshmark safe for customers and mitigate the risks of receiving items that don’t match the description or encountering untrustworthy buyers or sellers, the company has implemented several protective measures such as Posh Protect and Posh Authenticate.
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that's Poshmark NO support and when they do, it's like they hired dumb and dumber to answer because it never makes any sense.