
Poshmark
Poshmark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4560 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4560 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Great deals.
Cons: Customer service, No customer service, Terrible customer service.43% of users think that Poshmark should improve its Customer Service.
49% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t give info to random numbers", "You can’t call them to return an item and then they want you to pay $5 to call them.", "Have someone to pick up phone", "Do not buy from this seller.", "Don’t order from this seller, who ignores communication with customers.".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Is Poshmark Legit? According to customers’ reviews, Poshmark is a trustworthy and reputable online marketplace for buying and selling second-hand items, including clothes, beauty products, and home decor. The platform has grown to have millions of users since its establishment in 2011 due to the quality of its service and support. To make Poshmark safe for customers and mitigate the risks of receiving items that don’t match the description or encountering untrustworthy buyers or sellers, the company has implemented several protective measures such as Posh Protect and Posh Authenticate.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was scammed out of $327.
I was scammed out of $326 from a company called Sunnies4less on Poshmark. On March 26th, I made a purchase, or rather $326 was taken from my account without my consent from this company.
I initially liked the item and requested to have the original price of $350 brought down to $300. The next morning the money was taken from my account without authorization. That was already a red flag! I held off on reporting the issue to by bank because it was an item that I really wanted.
Days later, I patiently waited for a tracking number from the company which was eventually sent to me after I raised concern to customer care. I was given a tracking number through USPS that showed the item was in NY and that it was waiting for a receipt from the seller in order for it to be processed and sent to me. The initial delivery date showed March 31st. However when tracked, it never left NY.
I contacted the seller and sent screenshots of the tracking information but no reply. I contacted customer care for the first time and received a response from the seller shortly after. I remained patient and hopeful as I looked out for my package that would never come.
On April 7th, I contacted customer care for the second time being that the purchase was in March. By this time, the delivery date showed for the same day (April 7th).
Customer support informed me that the post office was experiencing delays and that I should start seeing tracking by April 9th. They assured me that if after the 9th, the issue persisted, I should reach out to them again in which I did.
Let me just add that at some point during this horrific experience, I was promoted to accept the purchase (a message I thought I would have gotten way before the $326 vanished from my account). I assumed that the reason why the package was still in NY was because I needed to accept the purchase from my end. Behold it was apart of the scheme!
When I later went back to message the seller for the third or fourth time, a green check mark appeared next to the image of my order; which indicated that the order was completed. It even prompted me to leave a review.
I dont know how I am supposed to review for an imaginary item.
On April 10th, I contacted customer care again.
I even called the customer service number for Poshmark, but no avail. I found the sellers on Instagram and tried to message them privately but I was unable to because they do not accept DMs unless they follow you back.
To say the least, this has been a nightmare of an experience and I am very upset and disappointed! I would never recommend shopping at Sunnies4less nor using any third party app such as Poshmark for your shopping experience.
Up until now I have yet to receive the item, an updated tracking number, a response from the seller, or even my full refund of $326 back from the company.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived empty package today seller is claiming she sent package but I got an empty package
This person sharie hayes on poshmark has scammed me I received a empty package today at 8:02 am I paid 305.25 on a real human hair wig and never received it first she said the package got lost at the post office now Im receiving a empty package I have tried contacting poshmark but nobody answers they have a case open on it now hopefully something gets done about this person cause they are fraud now the seller is trying to get away with this and when she messages only I can get her messages and I cant comment back shes trying to claim Im lying about receiving a empty package this morning WHICH IM NOT I HAVE WITNESSES WHO SAW ME EXIT THE POST OFFICE WITH AN EMPTY PACKAGE I HAVE NEVER HAD A ISSUE BEFORE THIS ON POSHMARK BUT I WILL NEVER BE USING THIS SITE AGAIN IF I DONT GET MY MONEY BACK I have reported to cash app and poshmark still havent heard anything this woman needs to be stopped she is scamming people at least she did me of $305.25 why can she comment to me but I cant comment back this is *** the package I received was empty and had scribbles on the side and says wave in scribbles also three times who does this? Like wow
- Fraudulent sellers
Preferred solution: Full refund
User's recommendation: Do not ever buy from sharie Hayes she is a scammer fraud I hope she gets dealt with and her account banned
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got scammed with flawed item
I purchased an item described as being in excellent condition. When I received it, it had large and small grease-like stains.
I sent pictures to the resolution team and the seller, but it was ruled in the seller's favor, whose response was that I was showing another exactly the same item that I got from somewhere else. It's absolutely baseless and ridiculous and absolutely irresponsible! Then I sent more pictures of the item, front and back, so customer service could identify the item that is exactly the same as the seller's pictures. And I offered to send as many more pictures as needed to make an accurate judgment.
Unfortunately, once the item is purchased, you can't open the listing anymore to see the pictures the seller had and prove you received the same item, not another one looking like it. Then suddenly, the case was ruled in the seller's favor, and I'm left stuck with a flawed item that I paid too high a price for without any options. I can't reach customer service on the phone. It's only a mailbox that is full, and I can't leave a message.
It doesn't seem I can find or reach anyone for any help or explanation or some sort of evidence on which the ruling was based.
Nothing!!! It's the most unfair platform for buyers!!!
- Unfair ruling to buyers no customer service agents to talk to
Preferred solution: Price reduction
User's recommendation: Be very aware you’re risking to be scammed! If you get to deal with honest seller it’ll be ok but if get to deal with dishonest and a liar you may end up with no help or support from customer service and you’ll be stuck with whatever the situation is
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoshmark Ripped Me Off Again
Seller ripped me off on a very defective frame and Poshmark let them do it. I closed my account. Bunch of thieves.
Bought a frame from a seller than the frame won't stand up. I filed a claim and they said send a photo I did then they said send a video I did 3 times and they ended up siding with the seller.
Breeding ground for a bunch of theives.
I'm closing my account. Stay away from this place unless you like getting ripped off.
Preferred solution: Full refund
User's recommendation: Stay Away From This Place. Rip Off!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Haven't received my paid for merchandise
Company fixed the issue and I have been provided with apology. Complain Complain Complain
That's hard to do because there has been absolutely NO contact from them!!
Well I metioned that to her and she responded " oh I shipped that out and thought that you already received them" I responded that I never received tracking information then she says " I'll get in touch with USPS and find out tomorrow " I asked why she hadn't done that already and she stop taking messages from me! So what she has done is assigned a tracking label but has no intention of sending them! I really don't think she ever had them. So of course I've tried to contact the support team at poshmark with absolutely NO help from them!
No email, no text message no nothing!
Today is the 12th of March and i don't know where my money is ,i don't know where my shoes are im just out back! So ive contacted an attorney to find out what all i can do!
- Hypocritical policies
- No buyer protection
- Being treated unfairly
Preferred solution: Full refund
User's recommendation: DO NOT ORDER ANYTHING FROM POSHMARK!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing my pay
I want to know why my redeem balance is still showing as in progress. You guys are not doing a good job at all. I make my money if I cash it out, I want to see it in my bank, Im not asking you guys for a favor, all I want is my pay, that is it
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM THIS APP!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got scam out of my money off the site poshmark
I got scam out of my money
Please give me a refund of my money. It's not fair. I do not have two hundred and forty seven dollars to waste
Preferred solution: Full refund
User's recommendation: Would like to talk to someone live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got a scam out of my money
I put this order in for this Gucci. Sunglasses MAY 1 2025.
Two hundred and forty seven dollars, no one contact me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |U hoed me out of my return and I will make you like *** till I get my money. I will promise I got nothing better to do. I’m retired on SSI.
Youre paying me my return the lady sent me a *** little kids jacket large and you guys say you did you didnt ask for the large the tags the pictures of the tags then you say I send the pictures show you with the kids small show you dont fit and you *** tell me youre not gonna pay me. Youre paying me my money *** youre paying me or I will hunt you every day and your service is *** I want my *** $25 you rip off no wonder you dont got no cause you guys are *** made.
User's recommendation: Never use they sell junk and don’t look to investigate and don’t pay the people back your money even in the conversation when the lady admitted she sent me the wrong Jackie they they didn’t read that what day they said the sales was final so I’m stuck with a coat for 25 bucks I gotta wear that’s too small. It’s a kids large. I’m a man.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just want my money back or the purse you guys have ruined his birthday for my girlfriend now I have to go on my pocket again and go find her something thank you very much this has been a wonderful
I ordered a purse on the 5th, and I still haven't received anything, not a tracking number or my order. I've just been ignored by the seller and by you because I contacted you guys several days ago.
- No comment
- No comment
Preferred solution: Deliver product or service ordered
User's recommendation: Good luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn problem
I send them an email as you can not get hold of via phone calls. They returned my item back to me with no action toward the buyer. I think she should be blocked from purchasing and for lying.
Not very happy with the way they run the business. They made their decision based on buyers lies.
Never inspected the item and just had the item returned.
It was a loss to me and waste of my time. Very frustrating time.
I sell high-end items and I believe anything above a certain amount goes to the authentication department, then to the buyer. My problem now is with the return.
Why does Poshmark accept the buyer's word over mine and authorize a return for the buyer when the buyer flat out lied? I received the return back and clearly the buyer lied about the shoe size. She told Poshmark no size is stamped on the shoes, but both shoes are stamped with the size and I sent pictures to Poshmark. How otherwise could I come up with the size in my listing?
Very frustrating, and Poshmark's practice is worse than eBay. At least eBay answers calls.
- Selling on poshmark
- Too much charge f
- Being conned
- Lied to
Preferred solution: Full refund
User's recommendation: Sellers be aware of unfair practice!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want a refund since they have not shipped my item!!!!
I want my refund since this person will not ship my item. If they would have shipped my item, then I wouldn't be fussing!
They've had long enough to ship my item.
I am tired of people tying up money and not shipping product! The person either needs to ship it or cancel it!
Preferred solution: Full refund
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged item returned from Poshmark warehouse
Poshmark refused to resolve my issue and stated that I caused the damage to my item even though I had picture proof.
I sent in a purse to be authenticated. I have pictures of the condition of the purse before I sent it.
When I received the purse back from the warehouse, the inside zipper seam was cut, the threads were torn, and the end of the zipper was sticking out.
I contacted Poshmark about the issue, and they are claiming to have received it like that and are refusing to take responsibility. They have completely stopped communicating with me on the matter, even though I have provided pictures from before I sent it off to when I received it back.
- Pricey fees warehouse employees cant be trusted with your items
Preferred solution: They need to find a way to justify and make it right for sending my item back damaged and accusing me of damaging my own item.
User's recommendation: Don’t send anything to the Poshmark warehouse.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Received fake shoes
I received some shoes last week yhat are very questionable as far as authenticity. I have reached out to your site getting no response.
I tried to reconsign these shows and your site flagged them as possibly fake as well as another site.
I am going to proceed to other options to report your poor response and the fake you are selling fake item. I plan to report to all options available
User's recommendation: Dont shop hereEVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I got a fake designer t-shirt. I have many, many emails.
I want to return it, but no one has sent me a return label. I emailed support many times, and now they stopped responding to my email.
I am so pissed off because it's illegal to sell fake labels. The seller told me to resell it and never gave me a return label at all.
- None for me
Preferred solution: Full refund
User's recommendation: Never buy anything from Poshmark
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark is ranked 182 out of 967 in Auctions and Marketplaces category
USA, Worldwide, Canada
Companies Similar to Poshmark
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Cancelled my account with Poshmark. This is not worth what they put me through for 29.00.
I cancelled my claim.
Never buy from these rip offs ever again. Filed a complaint with the FTC.