Poshmark
Poshmark Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has a 1.7 star rating from 3513 reviews, with 7% of users likely to recommend and ~82% unfavorable feedback; customers often request refunds and report account locked or missing payments.
Key Takeaways for Future Customers
- Check recent Poshmark reviews for repeated issues with customer service and refunds before buying or selling.
Negative Feedback / Risk Areas
- Frequent Poshmark customer complaints: unresponsive support, locked accounts, delayed or missing payouts and disputed orders.
- Reports of wrong deliveries, counterfeit items, and problems with returns, billing, and refunds.
Positive Feedback
Some users note good prices and variety; a few transactions were resolved satisfactorily.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has a 1.7 star rating from 3513 reviews, with 7% of users likely to recommend and ~82% unfavorable feedback; customers often request refunds and report account locked or missing payments.
Key Takeaways for Future Customers
- Check recent Poshmark reviews for repeated issues with customer service and refunds before buying or selling.
Negative Feedback / Risk Areas
- Frequent Poshmark customer complaints: unresponsive support, locked accounts, delayed or missing payouts and disputed orders.
- Reports of wrong deliveries, counterfeit items, and problems with returns, billing, and refunds.
Positive Feedback
Some users note good prices and variety; a few transactions were resolved satisfactorily.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roswell, Georgia
Never received my David Yurman card bracelot
- - Order 69cf9c444ab7b180ec63ebc placed Apr 3 2026 not received.
- - The item is David Yurman 4mm Twisted Silver Bracelot.
- - Total $170.77; refund requested.
Never received my order number 69cf9c444ab7b180ec63ebc of April 3, 2026. Item: David Yurman 4mm Twisted Silver Bracelet.
Order total: $170.77. Ralph Carl Liss 404-438-****.
Issue refund now please. Email: imsamnatl2001@***.com
- Difficulty contacting
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
- - Automated support; order 6903a9cf5e252a981ea17f16, not as described.
- - Case closed without refund; lost 181.90; awaiting resolution.
Stay miles away from Posh ambassadors like Vonnybb, and never buy there. Poshmark including their CEO Mr Manish do not care about the people who support his own company.
As long as he continues to receive a large salary from ripped-off buyers and dishonest sellers, everything is fine for him. That shows a lack of integrity, and one day it will come back around.Please check my review on Trustpilot, where I mentioned your name.
I still have no updates regarding this order. It feels as though you are allowing the seller to take advantage of customers — the very people who support and sustain your platform.
It is much harder to find honest buyers than it is to find sellers, and situations like this make buyers lose trust.Please put yourself in my position and imagine what it feels like to lose this amount of money simply for being trusting and believing that the platform would protect me. I am the sole provider for my family, and I cannot afford a loss like this. I trusted Poshmark to handle this dispute fairly, and right now it feels like my concerns are being dismissed.I am kindly, and sincerely, asking you to review this matter again and judge it based on the evidence.If this issue is resolved fairly, I will gladly update my review to reflect that.Please also look beyond the seller’s statements and examine the actual behavior and evidence. This seller has been dishonest and disrespectful.
Do you really want honest buyers to be the ones who lose? A business cannot remain sustainable if it doesn’t protect its customers. Poshmark began with a strong reputation, but allowing situations like this to go unresolved damages trust and credibility.It would be deeply disappointing if you choose not to reach a fair resolution. If necessary, I will post an honest review of my experience, including the seller’s ID.
I am also prepared to file a Consumer Protection complaint, and as a last resort, I will contact my bank to initiate a refund with all supporting evidence — including clear photos of the grossly misrepresented items, the same ones I previously provided to you.This seller’s photos were clearly edited to hide flaws, and they are using their “ambassador” status as a shield. At this point, I would hesitate to purchase from any ambassador sellers, as this experience shows how easily the status can be misused.
Many of these sellers list thousands of items that do not meet buyer expectations, and this situation only reinforces that concern.I am simply asking for fairness based on the facts and the evidence. I hope Poshmark will do the right thing.
But out of anger, I threw 2 of them in the garbage, so I offered to return the 4 left and take the loss for the other I threw. But Poshmark closed the case saying they don't allow a return, so then refund for not right condition hoodies. And even returning it is not right because the seller will resell and rip someone else off with dumped items, as she already got 150 in minus Poshmark fees off my pocket, then she will get more from another buyer who trusts this dishonest person. So I filed a complaint with 3 companies and escalated the claims, and now I am waiting.
I do not recommend anybody this site that brags about purchases being insured, and yet they do nothing. I will go further if I have to. Lost 181.90 to a dishonest person and they want to wash their hands? No way.
Until this issue is solved, I will never purchase anything again. Because of the traumatic experience you put me through, now that I know a seller that inaccurately lists items, putting some flaws but not all flaws, and even after showing the not shown flaws and being honest and patient, you have proven to not care, turn your back on buyers that you promised to have their back. Now you will, it is not. As of now, I will never buy anything again, nor allow my daughter to purchase anything unless this issue is solved.
This matter will be a great lesson for her future! You know there are a lot more sellers than buyers. In fact, the number 1 reviews for Canada are that there are not enough buyers on the platform for thousands of sellers you have, so if you treat your customers so poorly, they will stop purchasing, and your business will crash. You need all the buyers you can find!
As I have seen sellers complain about sales being down already 50% lower than previous years and buyers complain about zero customer care or any human to talk to, they will stop buying and go elsewhere!
Canada's economy is at the edge of collapsing, so you want to keep your limited buyers happy for as long as it will last. So never buy anything ever until this order is refunded or credited back to my account for at least the 4 items I still have!
- And maybe some nice regular sellers that are getting punished by posh lake of customer care
- Business will crash
- Low shipping cost
- No refund if item is damaged or not as described not enough buyers super high fee none human comunication existing absolutely zero care no reply from anybody
Preferred solution: Partisl refund fir the hoodies and send me a lable to return it to them posh not to the seller so they can see if these are wearable!!
User's recommendation: Do not buy anything there that you are not willing to loose..as poshmark will furn their back on uou and take your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aurora, Illinois
Sell your Real high end Items elsewhere
- - Poshmark favors buyers over sellers and often fails to review proof.
- - Two cases: buyers claimed items not as described; returns approved; funds lost.
Poshmark service has gone down with them siding over the customers automatically than the good sellers. Not only that, but they do not investigate any proof or documents you provide.
I have been selling on Poshmark since around 2019-****. The first case started around May 2023. The buyer already had the item in their possession for some days. A week later, they placed a return stating the item delivered was not as advertised.
In the photos, the customer uploaded a pair of headphones that looked nothing like what I sent. When I replied to show that the headband material the customer uploaded was fake, she flipped it around on me. She uploaded multiple headphones, none of which looked like the pair shipped to her. Poshmark sided with the customer, even after I appealed and sent my invoice, photos, and videos.
Again, all used in my original listing to get told no, I won't be receiving the funds. Poshmark initiated the return of the item. Guess what? The customer gave a fake post office tracking number and I never received the item.
I reside in Chicago and the caller was in Texas. Yet, the return says it's being shipped from Chicago. When I reached back out to Poshmark to contact the customer, as she went MIA and blocked my profile once I saw I was the one being scammed, Poshmark initiated the return for the customer, but Poshmark never followed up. Instead, I was told, 'it's nothing we are able to do.' $300+ down the drain.
Poshmark still has never corrected this. The second incident occurred with a Gucci headband I was selling in August 2024. I have sold a couple of my designer headbands with no issues and 5-star reviews. This user did similar to my last incident, uploaded multiple headbands, none of which was what I sent!
This was similar as well except in this case they allowed for the customer to keep the funds and the item!
Out of $230+ for that order. Since then, I've stopped selling my high-end items on here.
- Sell quick
- Scammers
Preferred solution: Full refund
User's recommendation: Please stop ripping off the sellers!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
Payment
- - Redeemed earnings from shoes; Poshmark said 1-3 days, but after 5 days no payment; please give money or return the shoes in the same condition.
I sold a pair of shoes through Poshmark, and when the earnings from the shoes went to Poshmark, I went to redeem the money to my bank. When I did that, Poshmark told me it would take 1-3 business days until I got my money.
I waited 5 business days and never received the money. We are now on day 5, and I'm still waiting for my money, which seems like I'll never receive.
So if I don't get my money for the shoes, send my shoes back. Those shoes weren't cheap at all, so I either need my money for the shoes or my shoes back in the same condition!
- May be fake damaged or scams
Preferred solution: My money for the shoes or my shoes back!
User's recommendation: Don’t sell through poshmark they don’t give your money for the item you sell
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Staten Island, New York
Scammed on poshmark
- - I bought a Louis Vuitton bumbag from @jaylenntaylor; seller unresponsive.
- - Shipped via USPS on Apr 4; tracking number was fake; seeking refund.
I bought a Louis Vuitton *** bag. It was supposedly shipped via USPS on April 4th by seller @jaylenntaylor.
I was informed by USPS today that the tracking number the seller gave me was fake.
I want my money back, and she should be prosecuted for mail fraud. I have tried contacting her, but no luck.
- Vetting a lot more your sellers
Preferred solution: Full refund
Chicago, Illinois
Resolved: As a seller I can't get my money it's been almost a week and I haven't received my money this is crazy I feel like I shouldn't have to pay the 10%of a 100 I should get my $40 do to the problem I got t
It's a bad experience you guys got your $40 but I can't get my money I should get that money back do to the obstacle that I got to go through to get my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Misleading Post
- - Pants did not match the pictured item.
- - My return was denied while another customer's return was allowed.
I was completely ignored.
I bought a pair of pants from a picture a customer posted, and the pants were not what was pictured. I tried to return them, and you allowed the customer to do this and denied my return. Why would you do this?
Preferred solution: Full refund
User's recommendation: Be Ware
Chicago, Illinois
Can not place a order
- - I cannot place an order on Poshmark.
- - I cannot contact the seller.
- - I need help with ordering on Poshmark.
Can not place a order of that on the photos and can not contact the seller that all I have a problem to order a place an order in Poshmark. Please need help.I have a problem to order a place an order in Poshmark.
Please need help.I have a problem to order a place an order in Poshmark. Please need help.
Preferred solution: I tried I have a problem to order a place an order in Poshmark. Please need help.
User's recommendation: Please answer your phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Mr Taylor
I sell my Moncler jacket on Poshmark. It didn't pass the authentication; they didn't send it back to me and didn't give me any information about my stuff.
Preferred solution: Full refund
User's recommendation: Too bad
New York, New York
No support
- - Couldn't update card and couldn't shop or sell.
- - Told to contact Poshmark support, but no help or fix, and I'm locked out.
Couldnt update card and I could not sop or sell I was told to reach out to Poshmark for support. No one has supported me or corrected the issue.
Im now completely locked out of the community. I cant sell or shop.
- Great deals
- Responses
Preferred solution: My credit card to be accepted and to be back on the platform
User's recommendation: Allow my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey lowball sellers merchandise,
- - Paid $2400 for a Tom Ford blouse at Neiman Marcus.
- - Wore it once; price cut to $117; estate sale could fetch more.
- - No Podium phone number; they may resell.
There are much better websites to sell and you wont get lowballed.It’’s called Vestaire and I have already sold a couple of things.
I have a couture Tom Ford blouse that I paid $2400 for at Neiman Marcus. I wore it 1 time.
They wanted to reduce my merchandise to $117. I could get more at an estate sale! And, it's suspicious that there is no phone number to speak to anyone at Podium. Maybe they are actually the ones purchasing the merchandise and reselling it for more.
I think this is a screwed-up business model.
If i had checked their reviews I would not have put my merchandise up for. Sale with them.
Preferred solution: Poshmark shut down
User's recommendation: Don’t sell your merchandise here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenville, Mississippi
REFUND MY MONEY NOW
- - Poor communication; no responses by email or phone.
- - Refund requested now; it's been over 72 hours with no contact since January 31.
I WOULD NEVER TELL ANYONE TO SHOP ON THIS RIGDED UP *** SITE.. NOBODY HERE KNOWS WHAT THEY ARE DOING ..
DO YOUR *** JOBS … READ THE DAMN MESSAGES…. DUMMIES
YOU PEOPLE SUCK AT COMMUNICATION its way past January 31 I NEED MY MONEY NOW.. YOU DONT RESPOND TO EMAIL YOU DONT ANSWER THE PHONE I HATE IT HERE..
I will never spend this type of money here again REFUND MY MONEY NOW why havent nobody reached out to me yet and its been well over 72 hours Ive been trying to reach you people. REFUND MY MONEY
- Decent items
- Never shop here again
Preferred solution: Full refund
User's recommendation: REFUND MY MONEY
San Francisco, California
Order not as described
I bought a pair of givenchy boots. On listing says size 37 but I received a size 38 instead. Pleass review again.
Preferred solution: Full refund
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
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Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
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Verified Reviewer |
Dallas, Texas
I am git Scanmed!!!!
- - Account flagged when listing a product.
- - Redirected to a site on Poshmark; entered info and lost $499.
- - Seeks resolution; cites protection concerns.
I was trying to list a product and when I went to list it it said my account was flagged. It took me to seem what to be a legitimate site through Poshmark m. Enters my information and the was scammed out $499, which I do not have w I my account.
This is kiss poor protection from your IT department and I would like a resolution on this matter.
- Good for selling used and new items
- It department is not doing their job on scam sites
Preferred solution: Full refund
Hayward, California
Very upset purchased item and not as described and seller denies and states item is correct, clearly my photos show not as described and shown on listing, unable to get resolved
Order received not as described and seller refuses to honor and saying item was sent correct when clearly photos prove items received not as described in listing
- Good item and lots of options
- Items can arrive damaged or not as described
Preferred solution: Full refund
User's recommendation: Make sure to read the reviews of seller and make sure to report as soon as you receive very poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Resolved: Neiter their customer service nor the consignor responds to my request for return of unpurchased items
Returned unpurchased consignment items. DO NOT DEAL WITH POSHMARK CONSIGNMENT OR YOU WILL HAVE TO FILE A COMPLAINT WITH YOUR STATE'S ATTORNEY TO GET THE RETURN OF YOUR UNPURCHASED ITEMS AT "CONTACT" END.
Had items picked up 8/24/25 for Poshmark consignment. One of the items sold immediately; however, the other four have been sitting there for the balance of six (6) months.
I have repeatedly asked for the return of these items, to no avail.
I get no response from the person who was given my stuff to sell, nor Poshmark customer service. Their 'contract' says I can request the return of items after the term.
Preferred solution: The return of my four items
User's recommendation: Don't go near Poshmark Consignment
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.
Poshmark is ranked 215 out of 1136 in Auctions and Marketplaces category
USA, Worldwide, Canada
Poshmark FAQs
To close the Poshmark account via the app, go to your Account and select Poshmark Support Center. Here, click Delete My Account under Manage Account Status. You will be asked to choose a reason before clicking to Delete My Account. The confirmation is finalized once you click Yes. To delete the account via an internet browser, initiate Poshmark login and go to Account Settings. The following step is to select Manage Account Status and select Delete My Account. Specify the reason and then click Yes to confirm.
Poshmark corporate office address is 203 Redwood Shores Pkwy, 8th Floor, Redwood City, California 94065, United States. There are other offices in India, Canada, and Australia. For users in India, the address is KRM Plaza, South Wing 2 Harrington Rd., 6th Floor, Chennai, India 600 031. The Poshmark corporate office addresses in Canada and Australia are 312-151 W Hastings St, Vancouver, British Columbia V6B 1H4, Canada and 223 Liverpool St, Darlinghurst, New South Wales 2010, Australia.
To start a Poshmark login, head to the website and enter your registered username or email. Next, fill out the password field. The final step is to click on Login. You can also sign in to your Poshmark login using your Facebook, Google Account, or Apple ID.
To close the Poshmark account, head to Account and select Poshmark Support Center. Here, click Manage Account Status and then choose to delete My Account. You will then receive the confirmation email.
Requesting Poshmark returns is easy. The return policy states that customers get a full refund if the purchased item is never shipped or doesn't match the listing description. Customers can initiate the return three days after the delivery. Once the buyer sends the supporting images, the company's support team will verify the return. Once approved, the Poshmark return must be shipped back within five days of approval.
According to customers’ reviews, Poshmark is a trustworthy and reputable online marketplace for buying and selling second-hand items, including clothes, beauty products, and home decor. The platform has grown to have millions of users since its establishment in 2011 due to the quality of its service and support. To make Poshmark safe for customers and mitigate the risks of receiving items that don’t match the description or encountering untrustworthy buyers or sellers, the company has implemented several protective measures such as Posh Protect and Posh Authenticate.
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Their customer support is horrible. I received an item that was not as described.
The seller advertised a handbag as leather and it was not. After over a week, Poshmark has done absolutely nothing.
Dealing with similar issue. Always use a credit card and not a debit or gift card especially on this site.
If customer service declines, reach out to your card company giving them info on transaction and that you tried to use platform for a return but they declined (take screen shots of messages). Your CC will stand behind buyers receiving "items not as described" etc. We've had quite a few disappointing purchases so far and will no longer buy on this platform as it is "hit / miss". Recent purchase was faux but no way to tell from the seller write up or photos until we received and it was a vinyl with a fake leather stamping (there was a tag inside they omitted to share).
RUN from this site. We deleted our payment method, plan to download our purchase history and then deactivate the account. Here is response from Poshmark on why they declined return/refund: "Moving forward, we suggest asking clarifying questions in the comment section regarding the item prior to purchasing." How could we know to ask if there were any tags inside as we expect a seller to be transparent? Meanwhile, we have dealt with fake items, moth holes & tears not disclosed, shrunk clothing, cigarette smells, fake USPS tracking, not 925 jewelry.
RUN or you will be navigating the lack of customer support and relying on your CC company to get resolution. RUN!!!