Poshmark
Poshmark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4602 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Variety.
Cons: Customer service, No customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.8 star rating based on 4602 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Variety.
Cons: Customer service, No customer service, Terrible customer service.43% of users think that Poshmark should improve its Customer Service.
48% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "Hire competent poshmark employees", "Don’t do business with your company", "provide the inches of the hight and width inside the hat", "Keep it simple", "Don’t Trust. Beware they hacked my account for a sale!".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on girbaud jeans that were never shipped
Seller never shipped Girbaud jeans. Thought I sent them several problem/inquiry reports, but no answer after telling me it takes 1 to 3 business days.
I just want a refund as soon as possible.
Not interested in jeans anymore. Thank you.
- Most sellers send products in a timely manner
- Some sellers never respond and hold up your money without any explanation
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't access my account and can't get any help
Poor & non helpful.
It's a simple login issue that has now been two days with zero support. I cannot access my items, my earnings, or accept the order I just received. Trying to get a successful solution in a timely fashion on Poshmark just does not happen. I think Poshmark has the worst customer support I've ever come across.
They do not truly care about their users. If they did, they wouldn't have such a poor customer service support rating. Maybe Poshmark should listen to the people who use their platform and make some healthy, beneficial changes. The people are who keep Poshmark up and running; we should be treated better.
I could run the customer support department better tied up and with my eyes closed.
If I operated this way at my job, I'd be fired. Not to mention the company as a whole wouldn't last.
- People on poshmark are great
- Poshmark customer support is non-existent
Preferred solution: Logged in.
Sent me shoes I can’t wear once a 10 and one’s a 9 1/2 and they are on the right foot
I can't wear them. I don't have two bright feet.
I have one left foot and one right foot.
One shoe is size 10 in red but a shade off, and the texture and its right one shoe is 9 1/2 and it's not the right shade and a different texture, and it's right. I need a left and a right shoe in order to walk the same size.
- N never had a problem
- Have a problem and would like to speak to a live person on a phone line
Preferred solution: Full refund
User's recommendation: As of right now, I’m not in real good mood to recommend you to anybody because I’m not getting this resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConversation for merchandise sold
It's really hard to get someone to talk to; my call was dropped twice. I've been purchasing from you guys since 2019.
I purchased thousands of dollars' worth of merchandise. If you check my record, I've sold five items and only was compensated for one.
I tried several times through the years to try to receive my compensation and never had any resolution. Please help me; I could use the money from the items that were sold.
- I purchased great merchandise throughout the years
- I would just like to be compensated for the merchandise that was sold through your company and i would also like to have better communication ive been trying for years and even recently to receive money for the items that was sold thank you
Preferred solution: Full refund
User's recommendation: Better forms of communication and compensation for items so
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged item
I ordered a purse which is already coming apart/peeling. I would like a refund.
This is not okay! Please contact me!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Disappointed with PM all the way around
I'm a buyer and recently attended a live show that does very nice giveaways. I actually won and instead of receiving a $100 gift card I received one for $50.
I reached out to the seller/host and was told they sent 2 $50 gift cards.
This is not true because I only received the one card. PM doesn't care.
- Fun shows
- Poor customer service and bias between sellers and buyers
Preferred solution: I would like PM to address false promises on giveaways and sales
User's recommendation: Don't get into the giveaway hype
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCuong1970pham@***.com
Poshmark, I want the seller to agree to sell me a Rolex diamond watch. So I paid the seller.
Now they say it's fake, then they say it's real. So when will the Rolex watch be shipped to me?
User's recommendation: is
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of my account
I am locked out of my account. I have pancreatic cancer. I need to get into my account and get paid for a sale on Friday. I need my money before Tuesday at 9:00 AM. I don't have insurance; nobody will take me. I have to pay up front for my chemo three times a week. I have to pay $300.00. I have $3,600 in my Poshmark account. I need that right now! I have a message that tells me that I can't get into my account because of too many attempts. I need that erased to get into my account. Poshmark Support is not helping me! This is life or death for me! I am begging you!
Lisa Schumacher
@schubabe
815-821-****
I wish I could show you the message that is stopping me from getting into my account. This is the screenshot that is stopping me from getting into my account. Please ?? help me!!
If I don't get these treatments, I will die!!!
Thank you
Lisa Schumacher
- I been with poshmark over 7 years and this has never happened to me before
- Just give my money
User's recommendation: Not now I been with Poshmark 7 years and this has never happened to me!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
No telephone contact number. Communication is through email only. They pretty much ignored the sellers authorization to issue refund after the seller told me that they would issue a refund.
Seller has agreed to issue a refund, but Poshmark is denying the refund. The description of the jeans did not indicate that there were a size 6 in a slim.
The only resolution they could offer was to Reposh.
Why should I have to reposh if the Seller approved the refund? It doesn't make sense.
- No direct contact number to physically speak with a live person
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUr company suck and sells fake *** djot
Your company sucks, and they fake, and it sells fake-ass *** You steal people's money. I want my money back for these fraud shoes.
You are stealing people's money. Yes, it says 8 1/2, but see, all Christian Louboutin shoes are two sizes. 38 1/2 is 8 1/2. These shoes are not an 8 1/2.
I've been an 8 1/2 my whole life, all my adult years. This shoe is a size 5. It's a little-ass shoe.
I want my money back, or give me a new pair of shoes. It is from the seller thesecretrack.
- Nothing is authentic the past 3 times i bought from them
Preferred solution: Full refund
User's recommendation: *** no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy product is faded some and turning colors
I want a refund this my FRIST time using you and I have a bad fading jewelryI don't know yeah I don't see on the Idea that the number 925 is on it any where and like I said if you look close you can see the silver color turning a copper color and plus the medallion is faded so a spent $ dollars on a changing colored necklace and medallion
- I can say the product looks good on the pages
- Well it kinda take a long time on delivery and bad product
Preferred solution: Full refund
User's recommendation: You can see the copper are whatever it is plus I don't see know where it said 925 silver number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed off i received sunglasses that were chewed on
I ordered off of Poshmark because I was hoping this was a trusted site for authentic items. However, I received sunglasses that were stretched out, ready to fall apart, and they've been chewed on, which was not in the description when I ordered them.
When I tried to reach out to Poshmark, they connected me with a pissed-off consumer and don't take my calls; it's a robocall, and it hangs up on me where I can't speak with anybody, but they took my money. This is a scam company.
- Trash
Preferred solution: Full refund
Sent me shoes I can’t wear once a 10 and one’s a 9 1/2 and they are on the right foot
I bought a pair of shoes. I expect them to be the same size.
I expect them to be one left and one right not two right 10 and then one 9 1/2. I cant wear them because theyre not the right shade of red. If you look real close Im a Hairdresser.
I cant wear the shoes. I want my money back.
User's recommendation: Not right now no, I’m down 40 some dollars $50 for shoes I can’t wear
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived a package that is not mine. What do I do?
I just want to know what to do with the package? Send it back?
This has never happened before.
I got someone else's stuff. I wonder what happened to my stuff that I ordered?
- There are good deals
- Not enough time
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
I placed an order for this cellphone, but I didn't receive any confirmation number. Also, nothing is showing my purchase other than the money being taken out of my account. I need this problem resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got fake merchandise and I want my money back
I live in Atlantic City . They sent me a shoe that was not 81/2 , red tape at the bottom of shoe as”red bottom” Poshmark did nothing to the seller they are still ripping people off I want my money back..
never had any refused to get back to me .. o want my money back. How I don’t even have a phone number that you can call that’s how scammed out they are.
They’re a big scam going to the Better Business Bureau going to the government going to Louis Vuitton. I told him too that you have all fake stuff on Poshmark I’m sure he has a good lawsuit on you too and I’m gonna keep calling him until he suit
They had tape on the bottom as red bottoms. They were supposed to be a size 8 1/2 (381/2), but they were size 5. I mean, I sent you guys pictures, I sent you guys everything; you know the name of the person, and nobody's gotten back to me. I mean, they took my money.
They basically robbed me. They sent me a size 5 shoe.
I'm an 8 1/2, and they weren't even real, and I spent $340 on it. Nobody's gotten back to me, and I've been doing this since the day I got them, which was August 17.
- Nice to look at
- Stole my money
- Not authentic fake
- Poshmark did not acknowledge the fact they stole from me
Preferred solution: Full refund
User's recommendation: No my money was robbed
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.
Poshmark is ranked 191 out of 1041 in Auctions and Marketplaces category
USA, Worldwide, Canada
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I ordered from Poshmark November 10th to the tune of $110.35 for shoes. Never got an e-mail for verification of an order, but they sure took my money.
I really doubt I will ever see my shoes. You can't get a hold of this company. No e-mail or phone # on their sites and the phone #'s they list are invalid. Don't buy, order or sell anything on this site.
Pretty sure this is a scam. Better off with E-Bay.