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Iwona S Vnu

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Very dissatisfied with Poshmark return policy m

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Very dissatisfied with Poshmark return policy m
Very dissatisfied with Poshmark return policy m
I have received the bag that I ordered while I was on vacation. When I came back from vacation, I opened the bag and the bag was not as pictured. The bag was not Crossbody as pictured on the website. I contacted Poshmark immediately and asked if they could contact the seller. The seller contacted me and apologized that they made a mistake and they are willing to take the bag back so I decided to either return the bag or buy it for a lesser price of $850. The Poshmark representative keeps writing me emails that I had to react within three days but I did react within three days when I opened the bag and I did say immediately that there was a problem. So I dont understand why Poshmark released my money to a seller and completed the transaction when I specifically said that there was a problem in addition to seller is willing to take the bag back. It is all in the notes between me, seller and Poshmark that I had a problem after opening the bag within three days of me receiving the back so I I dont understand why Poshmark is continuing to say that I didnt react within three days. Please try to resolve this problem, or I will have to involve my attorney, and then Poshmark will have to pay my attorney fees.
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Loss:
$1378
Pros:
  • Variety of products
Cons:
  • Very bad customer service

Preferred solution: Full refund

User's recommendation: Be very careful with Poshmark

1 comment
#2392901

I too have had problems with Poshmark. Recently made a small purchase. The seller sent my paid package to some else with no resolution by seller and Poshmark l

Cynthia B Vbr

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Refuse to reimburse me for the watchchain that got lost

Poshmark - Refuse to reimburse me for the watchchain that got lost
POSHMARI have had it with Poshmark they have to be the most deceptive & one-sided selling platform the always side with the buyer despite their rules and guidelines and they do not reimburse you if your item gets lost in transit like they guarantee in their advertisements I was very descriptive that other than being antique and gold I was uncertain of anything else the fire open to clean because she states she took it right to her reputable jeweler and he said it was an authentic so I know that's a lie cuz I got it appraised a few years ago so I didn't investigation on this jeweler found out he nothing more but a two bit hot shot he scams people and under bids people a lot of people's items have went missing he has hundreds and hundreds of bad reviews out DAVID ELLIS JEWELER OF CHERRY CREEK COLORADO WHEN I FORWARDED ALL THE INFO I ALSO SENT THEM ALL HER MESSAGES ON THE PLATFORM STATING HER BELIEF IS THAT ALL 14 10 9 8 CARAT GOLD IS PURE and solid it can't be plated most antique jewelry made before the 1900s is plated especially watch chains they have to be made that way because they have to be sturdy and unless they're plated other gold isn't still and if she were educated she would have known that l she wanted it sold for the gold and she even cooked up in her message saying she can't sell it now that's like me buying a pair of jeans on Poshmark thinking on the size 10 when they don't fit I realize I'm actually bigger it would be unfair for me to ask for a refund cuz it's kind of the same thing forwarding POSHMARK SCREENSHOTS OF EVERYTHING THEY STILL APPROVED HER CLAIM AND THEN MY NECKLACE GOT LOST IN TRAINING THAT YOU'RE COVERED UNDER PROSPECT IF AN ITEM GETS LOST THEY'RE LIARS
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Loss:
$450
Pros:
  • People are overall pretty nice
Cons:
  • Poshmark lousy customer service cant be trusted

Preferred solution: Full refund

User's recommendation: Beware DONT RECOMEND

May T Trr

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Consignment = 3rd-Party Sellers | Buyer Beware