Barkat A Vgg

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Verified Reviewer
| map-marker Sugar Land, Texas

Damage & i order different kind send me reatain level please i am trying last 4 days now one tele care me

Poshmark - Damage & i order different kind send me reatain level please i am trying last...
Poshmark - Damage & i order different kind send me reatain level please i am... - Image 2
Poshmark - Damage & i order different kind send me reatain level please i am... - Image 3
Poshmark - Damage & i order different kind send me reatain level please i am... - Image 4
Poshmark - Damage & i order different kind send me reatain level please i am... - Image 5

I want My refund & address so i can No any comment or review So please send me address my chines wok is damage ok

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Inna A Quq

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Purchased product is not meet the requirement. Requesting free return and money back on my credit card.

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Contains 3 confidential files for company representatives
Original review updated Dec 27, 2024

Requesting complaint with escalation to the management of Posh Mark. Order ID 6761e2c39c6d553d2382c336.

My name is IOn 10/17/2024, I purchased a Ralph Lauren Polo Bear Fleece Full-Zip Hoodie. As described by the seller: New men's jacket, size medium, dark blue collar with the polar bear emblem, with the original tag attached. I messaged the seller before purchasing the product and asked, 'IS THE JACKET NEW AND WITH TAGS?', The seller replied, 'YES'. After I received the product within the first 72 hours, I sent a similar message to Posh Mark and didn't receive any feedback to my email address, which I provided.

Im expressing my dissatisfaction with the product: The product's tag is not professionally attached, the tag is hanging on a string, there is a noticeable odor under the armpit areas of the product. There are a few defects on the jacket, which is on the back of the hood, where a yellow string is sticking out and white strings are sticking out on the side of the jacket.

The jacket is too short for a men's medium size as it is advertised, it's more like a junior medium size or perhaps was washed and shrunk. I am requesting a free return and a refund to my credit card, because I am not satisfied with the product which was untruthfully promised and advertised by the seller.

View full review
Loss:
$149
Pros:
  • Impossible to reach customer service
Cons:
  • False advertisement

Preferred solution: Full refund

User's recommendation: Make better customer service, so customer can get in touch with customer service. There is a no phone number. There is no contacts you’re basically talking to yourself.

Shian Omy

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Verified Reviewer
| map-marker Henderson, Nevada

They treat their buyers/sellers like crap

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Updated by user Feb 07, 2025

They owe me five or six checks finally won today appeared like it was mailed out on the 19th I have two copies that I could show one from today that says processed then all of a sudden a date but I haven’t received it I sent them an email where is this check no response This company is a joke and they shouldn’t even even be allowed to have a platform they steal from everybody but they’ll punish you if they think you’re stealing how is it possible to steal from a company that sends you a refund and won’t let you return one item when a seller tells you just to return one item or two items how is that your fault? Especially when you didn’t know?

Updated by user Feb 07, 2025

Every time I email customer support after all the money I made them and all the money I spent on that app over $1 million they ignore me they do not respond they treat me like Garbage and it’s per a guy named philipe he is mean and cruel Wieland profiled me and decided that I was the bad person? I have three real estate licenses how can I be a bad person?

I spent over $1 million on their app how does that make me a bad person I was the one harassed for being able to spend so much money and I was taking advantage of!

So somebody explained this to me everybody needs to stay away from this app it’s dangerous and it’s like gambling you get addicted and you spend all of your money and then when they’re done with you they throw you away like you’re a piece of Garbage they don’t even let you have a chance to explain yourself give you a chance to straighten anything out you’re just done that’s it! They have a lot of nerves this is a Sell in platform not a Nazi rejeem!

Original review updated Feb 07, 2025
These kids try to make everybody out to be like a criminal if you return something and you dont remember to put everything back it becomes your fault and they punish you severely for that. How does that even make sense?

Its not like Im refunding money to myself it doesnt matter if you offer to pay for something if you forgot to give it back, they treat you like you're a piece of garbage you get harassed and bullied constantly whether you're selling or buying they do nothing about the bullies However they will punish you if they decide they don't like you they are kids with too much power the CFO Mark manish whats the matter does not seem to care how his customers /really good sellers are being treated once you are marked by these kids they steal your money and they treat you like garbage like you're a viper. Youre manipulated and forced to spend millions of dollars. Its like gambling only youre bidding on items they allow other sellers like brand authentic/elhusaba to steal from you a young girl named Vickie, who is from the Ukraine on a working visa by the goodness of the United States is stealing from Americans and her boss who owns it. KUBRA allows it, she would call me at all hours of the day out of my job when I was supposed to be working begging me to come into her show to bid on items to help her this was only adding to my addiction which she knew I had and would not leave me alone this is taking advantage of a 63 year-old but Poshmark ignored it and then allowed other people to bully me and they would mute me while I was spending thousands of dollars so I could not talk in the chat!Poshmark allows them to steal and to lie about condition of bags!!

this whole website is a farce the way they treat people is a farce! The people that they let get away with murder is a farce buyer beware seller beware do not go to this website or to a store called brand authentic./el husaba! They do bingo games and get you addicted and give you Garbage Bags and laugh how they keep the good stuff in their store and that the people Online get all the garbage when it was the people Online that helped KUBRA afford a bigger store or a store in the first place shame on her and shame on Poshmark for allowing this you should know how to profile better somebody who spends over $1 million doesnt care about four dollars in a lipstick or a $200 wallet or a $200 or50 $ bag use your brain learn how to profile properly give people a chance to correct a mistake that you view is a major mistake especially an older person who doesnt understand when she was just following with the seller told her to return and has all the conversations and mailed them to you and you ignored them Ive had my name in my face copied five different times on five different accounts and I kept telling them it wasnt me saying horrible things other people shows I kept telling Poshmark hey this isnt me they kept shutting my account down claiming it was me this is the kind of nonsense I had to put up with do you really want to put up with this??

and then when you sell youre put through *** and they make thousands of you they steal 20% and they do nothing but harass you! Steal your money try to be in control of everything and then accuse you of being a *** after theyve taken millions of dollars for you and create an addiction this is no different than gambling people stay away from this app stay away from brand authentic stay away from Vicki shes a dishonest Host and her owner allows her to get away with a working visa advantage of American!!!
View full review
Loss:
$750000

Preferred solution: I want them to give me all my money and to give me a chance to prove that I did not do the things that they accuse me of. It was a big misunderstanding based on what other sellers were telling me to return and apologize to me

User's recommendation: Stay away from the website Poshmark stay away from Santa Monica and shopping in the store that they call luxury bags. It’s luxury junk.el husaba

rodela c

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Fake item

Contains 1 confidential file for company representatives
Original review updated Feb 03, 2025

the picture the seller showing looks authentic the item i received is definitely fake and i work for a high end store and i own this shoes as well and i just checked the sellers profile

pic its a picture of leonardo carpio and mark walberg when they were younger UNBELIEVABLE

i even compared to my shoes not even close the inner sole, the leather and the outer sole OMG can't believe it and believing poshmark wont allow selling any fake items

View full review
Loss:
$219
Pros:
  • If you protect your customers from fraud sellers
Cons:
  • Return fake item sellers cost

Preferred solution: Full refund

Oben E

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I have been scammed

Contains 1 confidential file for company representatives

I was frightened by the customer through Tradeit.gg. I was asked to have at least 600 in my account before I would be able to receive the amount for the goods I sold.

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Loss:
$597

Preferred solution: Full refund

Caroline A Ism

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Verified Reviewer

Poshmark size and customer service # line are a complete and total disaster

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Contains 1 confidential file for company representatives

I purchased a beautiful dress last night that it was going to be for my birthday thats coming up next Tuesday on the 12th, Was even going to pay extra for shipping just saw it when I arrive right before Tuesday evening so I could wear for my birthday celebration on Tuesday evening I got a confirmation of the purchase last night and within three minutes if I got another email with a cancellation of the purchase of my birthday dress from the website Poshmark! Without any type of explanation and without giving me the chance to purchase the same dress again and/or any other item of clothing or anything at all!!

Didnt let me buy real Blue sapphire diamond earrings with a gorgeous matching necklace & And a real rose gold ruby bracelet to match as well!! I didnt put on my profile all the info from my husbands CCing the billing information the shipping information and I have plenty of money in the bank so I dont understand why this has happened when it was and it still is pretty freaking urgent that Im able to purchase all these items as soon as possible I seem to date tonight even tomorrow morning will be ideal so I can look perfect for my birthday celebration evening! I sent For proof screenshot of my husbands cc card I just dont know what else to do I demand an explanation and I demand a solution immediately thank you phone number if you need to reach me 720-371-**** looking forward to hearing from you right away please dont ruin my birthday or let my birthday be ruined by some website or site technicality or whatever the reason.

Sincerely. Caroline A.

Please dont Hesitate to call me at any hour Since it is of extreme urgency call mom in order to my email that shows on my profile I will provide you withany info even if its Social Security number or birthday or emails or whatever is necessary for proof of identity If that were to be the promso we can solve this problem for once and for all thank you so much and advance

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Preferred solution: Deliver product or service ordered

User's recommendation: Hire different people to work for Poshmark customer service because no one has been picking up the phone in over three days it’s ridiculous! It’s unacceptableit’s obscene

1 comment
Guest

There’s nobody to call! Only emails!

Louise C Fzo

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Verified Reviewer
| map-marker Brooklyn, New York

Purchase dispute

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Poshmark - Purchase dispute
Poshmark - Purchase dispute - Image 2
Contains 1 confidential file for company representatives

A seller on Poshmark had a stock photo of a dress I had been looking at for a long time. I made an offer, and it was accepted.

Immediately upon receipt, I saw it was not the dress in the picture and reached out to Poshmark. I sent them pictures and explained that although the dress I received was the same brand, it was a different style. I provided pictures and asked for a refund.

Three days later, I received an email from them asking for evidence. I resent the pictures but did not hear anything back for days.

Eventually, I reached out to see if there was an issue. When they finally responded, they said it was too late and that they could not help me.

I reached out to them again, and instead, they sent a note offering me a seven-dollar credit towards shipping if I wanted to resell. A seven-dollar credit for a dress I paid seventy-five dollars for, and it was not even the dress I wanted. They have since closed the case.

Quite honestly, if I could give Poshmark and the seller a zero rating, I would. How can they not see that the dress I thought I was buying and the one I received are different?

I wanted a specific neckline. The seller is a scammer, and Poshmark is enabling them.

View full review

User's recommendation: I would not purhase from them again. support sucks and you can't get to speak to a human, enabling scammers.

claudia B Pwk

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Verified Reviewer

I nougat a glasses that is use and look horrible

Poshmark - I nougat a glasses that is use and look horrible
Poshmark - I nougat a glasses that is use and look horrible - Image 2
Contains 2 confidential files for company representatives

I Thought I was buying a brand new glasses but it turns out it is second hand and I dont want it. I own a glasses like this one and I lost it.

Because am in love with the glasses I decide to buy it for myself but it turns out to be second hand and I dont want it. It look and feel horrible.

View full review
Loss:
$64

Preferred solution: The glasses that am wearing in the pic Thats the one i want with no scratches. If not money back please

Jostin P

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I want to know if that's real

Poshmark - I want to know if that's real
Poshmark - I want to know if that's real - Image 2
Contains 1 confidential file for company representatives

I'm conducting a sale and I received comments that a person has already paid. They provided me with a link.

When I open the link, it prompts me to enter my card details. I don't know if it's real or a scam.

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Preferred solution: Do you know if that comments and that link are true?

1 comment
Al M Lmq

Red flag don’t fall for it

Golden G Ojp

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Verified Reviewer
| map-marker Pittsburg, California

Goodengoddess_x

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Poshmark - Goodengoddess_x
Updated by user Feb 17, 2025

So they emailed me back, saying that they took off my listings because I hada H necklace and I need to have proof of authenticity I didn’t know that you’re not allowed to have initial necklaces. None of my necklaces have a logo on them or claiming to be of any brand.

Updated by user Feb 14, 2025

They replied saying the the black H necklace is counterfeit and that I need to provide authenticity there is no logo or brand on the necklace I didn’t know that you can’t have initial necklaces

Original review Feb 13, 2025

Hi, I have been emailing you for the last three weeks. You guys are suspended my account and are telling me the guys cannot reinstate it because I had counterfeit items which is not true.

Can you guys reinstate my account and I would like to file an appeal because what you guys are saying is not correct none of my jewelry is claiming to be any brand or any logo of any brand.

Can you guys keep saying that you guys have proof? I want to see the proof because I have proof of the jewelry where I buy it from does not have any local or brand on it.

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Genae Sxc

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Verified Reviewer
| map-marker Loxahatchee Groves, Florida

Scammed by seller, and poshmark did nothing.

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Contains 1 confidential file for company representatives

This is the second thing Ive ordered from Poshmark to have it come either the product not being what it said it was and refilled with something else or now this time a Ralph Lauren Polo $180 duffel bag that was severely used and sold as new with tags! Unfortunately, the item was held in a mailbox room in my apartment and processed days later, which was past the three day timeframe .

Poshmark protects the sellers not the buyers. So if you get something damaged, not as described or something thats been replaced and put in the same container, you have no recourse.

This is great news for sellers. So save your money and use eBay or the Real Real as they are legitimate companies

View full review

User's recommendation: Below is the listing images and next is how it came to me. Save your money and shop on eBay.

1 comment
Raylee Guc

My sister listed my mink coat for sale. Poshmark authenticated it for 2 weeks.

The buyer returned it with two hol under the arms claiming that it was damaged when she received it from Poshmark. Poshmark did nothing to remedy this situation.

I’m planning on filing a lawsuit against Poshmark. Class Action Anyone???

Al M Lmq

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Verified Reviewer

Need my account reinstated

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Poshmark - Need my account reinstated
Original review updated Feb 08, 2025

Hello, I've been emailing you guys, and you guys never respond to me. I do not know what's going on.

My account got suspended for no reason. You guys are saying that I had replicas and none of my listings, or any brand or logos on any of my jewelry. I wanted to file an appeal because what you guys are doing is wrong.

I sent you guys pictures of women that are selling replicas with logos, claiming to be of a brand, and that are fake, and you guys are doing nothing. I feel discriminated against because I am Latin and the other women's my user name is goldengoddess_x and luxury.jewelry.j@***.com.

View full review

Preferred solution: My account reinstated I want proof because none of my items are claiming to be of any brand

2 comments
Guest

They did this to me I think they just don’t like women in general and that’s what makes up their Whole marketplace pretty much at least 75% they are very rude they have no customer service and if they decide they don’t like you they did it to me they close your Account down after they get all your money they steal 20% from all your Sales they do nothing but harass you but you get harassed by other women and trolls going From show the show and accused of doing things that you never do and they constantly shut you down and punish you like a child these are young kids punishing grown adults like children when I asked for proof they wouldn’t give me proof they just claimed that I didn’t return something when I did so I wasn’t sure what item they were talking about and I asked for proof and said I was more than happy to pay for it they would not give the proof said there was a final decision and shut it down we all need to get together and do a class Action lawsuit against Poshmark they’re a joke they’re thieves and they behaved like communistic Hitler somebody’s gotta do something and I’m not gonna give up!

Al M Lmq
reply icon Replying to comment of Guest-2651557

Exactly, it’s not hard for them to reply back because the know that can’t provide me with proof none of my listing are claiming to be from a brand.

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Anonymous

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Verified Buyer
| map-marker Houston, Texas

Item I ordered on 1/5 hasn’t been received

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Poshmark - Item I ordered on 1/5 hasn’t been received
Poshmark - Item I ordered on 1/5 hasn’t been received - Image 2
Poshmark - Item I ordered on 1/5 hasn’t been received - Image 3
Poshmark - Item I ordered on 1/5 hasn’t been received - Image 4
Contains 1 confidential file for company representatives

The seller wants to credit me $50 but to use it on his website. I want a refund.

I wont purchase this seller again. And it took Poshmark long to communicate!

View full review

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Louise C Fzo

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Return item

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Poshmark - Return item
Poshmark - Return item - Image 2
Contains 1 confidential file for company representatives

he buyer advertised a sale with a picture of the dress I wanted, but the dress I received was a completely different style. I reached out immediately and responded to everything I heard from Poshmark.

I even called when I thought it odd not to receive a response for a long time.

Now they have had the audacity to say I did not respond in time and have closed the case, leaving me stuck with a dress that is not as represented by the seller. I am absolutely pissed, as I responded immediately each time, even on a long weekend.

View full review
Loss:
$82
Pros:
  • Seemed ikea great price
Cons:
  • Item received not the item advertised byseller

Preferred solution: Full refund

User's recommendation: POSHMARK IS NOT ON THESIDE OF THE BUYER.

Resolved
Christine J Tiz

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Resolved: Poshmark took my money

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Contains 1 confidential file for company representatives
Updated by user Oct 04, 2024

Company fixed the issue and I have been provided with apology. Just kept emailing. I didn’t go away.

Original review Oct 04, 2024
Their verification fee is horrible, and they didn't honor their contract. They asked for $200-500, I paid; then they wanted $1000 more, I paid; they made an error and lost my $500.

Now they want me to pay another $500 to correct it, and since I don't have that, they won't do anything more. I'm not getting anywhere with anyone, nor reimbursed. They want $2000 to give me $2600 in return. That's insane.

I've never heard of such a situation. What a terrible company. To require the customer to pay money to fix their mistake? If I could scream the warnings, I would - stay away from these con artists!

Zero stars! Zero!
View full review
Loss:
$1500
Cons:
  • Make you pay for their mistakes
  • Expensive
  • No phone number contact available only email

Preferred solution: The 2100$ they promised AND the 500$ they lost, for a total of 2600$

User's recommendation: Never download this app. Their thieves.

Al M Lmq

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Verified Reviewer

Suspended my account

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Poshmark - Suspended my account

They suspended my account for no reason. I asked for proof and they have not answered me, besides saying that they cannot reinstate my account.

View full review
Loss:
$1000

Preferred solution: My account reinstated

About

Related Companies

Poshmark Canada

Summary

Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark reviews and complaints

Poshmark is ranked 165 out of 886 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

Poshmark FAQs

Rebecca A. Garland
PissedConsumer Reporter

Poshmark FAQs

To close the Poshmark account via the app, go to your Account and select Poshmark Support Center. Here, click Delete My Account under Manage Account Status. You will be asked to choose a reason before clicking to Delete My Account. The confirmation is finalized once you click Yes. To delete the account via an internet browser, initiate Poshmark login and go to Account Settings. The following step is to select Manage Account Status and select Delete My Account. Specify the reason and then click Yes to confirm.

Poshmark corporate office address is 203 Redwood Shores Pkwy, 8th Floor, Redwood City, California 94065, United States. There are other offices in India, Canada, and Australia. For users in India, the address is KRM Plaza, South Wing 2 Harrington Rd., 6th Floor, Chennai, India 600 031. The Poshmark corporate office addresses in Canada and Australia are 312-151 W Hastings St, Vancouver, British Columbia V6B 1H4, Canada and 223 Liverpool St, Darlinghurst, New South Wales 2010, Australia.

To start a Poshmark login, head to the website and enter your registered username or email. Next, fill out the password field. The final step is to click on Login. You can also sign in to your Poshmark login using your Facebook, Google Account, or Apple ID.

To close the Poshmark account, head to Account and select Poshmark Support Center. Here, click Manage Account Status and then choose to delete My Account. You will then receive the confirmation email.

Requesting Poshmark returns is easy. The return policy states that customers get a full refund if the purchased item is never shipped or doesn't match the listing description. Customers can initiate the return three days after the delivery. Once the buyer sends the supporting images, the company's support team will verify the return. Once approved, the Poshmark return must be shipped back within five days of approval.

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