Poshmark
Poshmark Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.7 star rating based on 3439 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Variety.
Cons: Customer service, No customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Poshmark has 1.7 star rating based on 3439 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Poshmark to a friend or colleague.
- Rating Distribution
Pros: No pros, Good prices, Variety.
Cons: Customer service, No customer service, Terrible customer service.43% of users think that Poshmark should improve its Customer Service.
47% of users say that they won't use Poshmark in the future for similar services or products.Recent recommendations regarding this business are as follows: "not fond of posh. cannot communicate via phone to resolve issues", "Keep your information updated", "Stay away.", "dont buy", "Don't deal with this seller".
Most users ask Poshmark for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried to get help, but I couldn’t and there was no phone number to call
I ordered a jacket back on Christmas for my mom, and it is too small. I am trying to return it, but I can't find a phone number.
The jacket was too small that I ordered, and I couldn't call to return it, so now I am stuck.
I've tried online, and I couldn't get through. Why is there no phone number to call to do it?
- No phone number
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolute disgraced and 0 customer service I recieved from Poshmark Canada
Stay miles away from Posh ambassadors like Vonnybb, and never buy there. Poshmark including their CEO Mr Manish do not care about the people who support his own company.
As long as he continues to receive a large salary from ripped-off buyers and dishonest sellers, everything is fine for him. That shows a lack of integrity, and one day it will come back around.Please check my review on Trustpilot, where I mentioned your name.
I still have no updates regarding this order. It feels as though you are allowing the seller to take advantage of customers — the very people who support and sustain your platform.
It is much harder to find honest buyers than it is to find sellers, and situations like this make buyers lose trust.Please put yourself in my position and imagine what it feels like to lose this amount of money simply for being trusting and believing that the platform would protect me. I am the sole provider for my family, and I cannot afford a loss like this. I trusted Poshmark to handle this dispute fairly, and right now it feels like my concerns are being dismissed.I am kindly, and sincerely, asking you to review this matter again and judge it based on the evidence.If this issue is resolved fairly, I will gladly update my review to reflect that.Please also look beyond the seller’s statements and examine the actual behavior and evidence. This seller has been dishonest and disrespectful.
Do you really want honest buyers to be the ones who lose? A business cannot remain sustainable if it doesn’t protect its customers. Poshmark began with a strong reputation, but allowing situations like this to go unresolved damages trust and credibility.It would be deeply disappointing if you choose not to reach a fair resolution. If necessary, I will post an honest review of my experience, including the seller’s ID.
I am also prepared to file a Consumer Protection complaint, and as a last resort, I will contact my bank to initiate a refund with all supporting evidence — including clear photos of the grossly misrepresented items, the same ones I previously provided to you.This seller’s photos were clearly edited to hide flaws, and they are using their “ambassador” status as a shield. At this point, I would hesitate to purchase from any ambassador sellers, as this experience shows how easily the status can be misused.
Many of these sellers list thousands of items that do not meet buyer expectations, and this situation only reinforces that concern.I am simply asking for fairness based on the facts and the evidence. I hope Poshmark will do the right thing.
But out of anger, I threw 2 of them in the garbage, so I offered to return the 4 left and take the loss for the other I threw. But Poshmark closed the case saying they don't allow a return, so then refund for not right condition hoodies. And even returning it is not right because the seller will resell and rip someone else off with dumped items, as she already got 150 in minus Poshmark fees off my pocket, then she will get more from another buyer who trusts this dishonest person. So I filed a complaint with 3 companies and escalated the claims, and now I am waiting.
I do not recommend anybody this site that brags about purchases being insured, and yet they do nothing. I will go further if I have to. Lost 181.90 to a dishonest person and they want to wash their hands? No way.
Until this issue is solved, I will never purchase anything again. Because of the traumatic experience you put me through, now that I know a seller that inaccurately lists items, putting some flaws but not all flaws, and even after showing the not shown flaws and being honest and patient, you have proven to not care, turn your back on buyers that you promised to have their back. Now you will, it is not. As of now, I will never buy anything again, nor allow my daughter to purchase anything unless this issue is solved.
This matter will be a great lesson for her future! You know there are a lot more sellers than buyers. In fact, the number 1 reviews for Canada are that there are not enough buyers on the platform for thousands of sellers you have, so if you treat your customers so poorly, they will stop purchasing, and your business will crash. You need all the buyers you can find!
As I have seen sellers complain about sales being down already 50% lower than previous years and buyers complain about zero customer care or any human to talk to, they will stop buying and go elsewhere!
Canada's economy is at the edge of collapsing, so you want to keep your limited buyers happy for as long as it will last. So never buy anything ever until this order is refunded or credited back to my account for at least the 4 items I still have!
- Business will crash
- So buyers leave sellers suffer
- And maybe some nice regular sellers that are getting punished by posh lake of customer care
- No refund if item is damaged or not as described not enough buyers super high fee none human comunication existing absolutely zero care no reply from anybody
Preferred solution: Partisl refund fir the hoodies and send me a lable to return it to them posh not to the seller so they can see if these are wearable!!
User's recommendation: Do not buy anything there that you are not willing to loose..as poshmark will furn their back on uou and take your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeller problem
No one addressed my issue ! Seller Blocked me from making offers, communicating, and purchasing after I only made a bid offer ONE TIME !!
Now they have the item marked down to LESS than my only offer and I am BLOCKED from purchasing. @BLAMBE725 has refused any business with me even though we have never met nor communicated in ANY WAY.
- Easy to purchase quality items at a bargain
- No actual company customer service support
Preferred solution: To be able to purchase the Blazer that BLAMBE725 has blocked me from purchasing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Watch not working
received a watch that doesnt work.did not realize this within the 2 days after it was delivered. Was told it had a new battery.
Brought to have it checked and battery changed.
Was told its an old battery but once changed it still did not work. Want a refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe seller sent me the wrong size shoe
I ordered a size 11 men shoes the seller sent a 9.5 men shoe.i would like my money back.so I can continue to shop at Poshmark.
Preferred solution: Full refund
User's recommendation: Don't deal with this seller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I was charged for verification
I was told to add three hundred dollars on my cash app card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b*****I was told to add three hundred dollars on my cash app card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b***** , but I don'tI was told to add $300 on my Cash App card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b***** but I don't think it's right and I wanna know What happened in my money and how I can get it?Everything results
- Sucks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder issue
I paid $165 dollars for a DS lite I had to work on and found out did not even work and play DS lite games. The seller ignored me for a day and then after a second complaint, gave me a few minutes after stating that it's possibly my fault to just say that I look stupid for viably complaining on his website.
He then gave no time for me to explain that I was trying to be heard since he ignored me before before accusing me of harassing him and someone else and then reported me before even attempting to solve the problem. This is my first time on Poshmark so I thought that I had to accept the order upon delivery. That is why our conversation started the way that it did.
@jimmycalo should be red flagged for selling fake products at ridiculous prices. $165 of mine seems like it gone now.
- Some people are honest
- Some people use this app as a front to lie
Preferred solution: Full refund
User's recommendation: This is a fake seller the DS I have is black and is from GameStop in 2016 for $45 used by the way. The one on the right is the golden one I got from @jimmycalo. It doesn't even play DS games and the seller is extremely confrontational and argumentative.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor customers satisfaction
About an order about to be shipped. I need the customer contact because when packing, I see there is a little difference in the shoe because I already sold the one in the picture.
Preferred solution: Customer email or phone number to send pictures of the shoe to her
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Appeal and bias removal of listings and banning my account
It rang one time and hung up on me. Nobody answered, and I spoke to nobody.
Poshmark has been removing and reinstating my listing over and over, saying it's an error and targeting and harassing my boutique for weeks now, making it impossible to make my earnings. They even granted a refund back to a buyer, and I never received my property or the money.
I have proof of all this, and I'm ready to get a lawyer and take this to the highest level. If I have to, I will no longer be a victim of your resale platforms anymore!
- Open market of being able to expand your business amongst other peers
- Lack of accountability the lack of property investing not enough human involvement and the biased between seller and buyer
Preferred solution: We want our money back for the many charges of the closet promotions after we asked for a cancel our page reinstated and left alone and money for the Fendi hat
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not satisfied with my ordered item
Don’t order from them! Plain and simple.
Terrible customer service!
I ordered an eyeliner
Order # 6875f919013d2af65961f255-1 on 11/3/25 and received it today 11/22/25 by mail
Transaction date #: 11/13/25. I was charged $21,11.
The eyeliner is used and NOT NEW as advertised and I want my money back. Please credit my account for $21,11.
Thank you.
I tried to call your service number 1-65*-***-**** several times and no one picks up.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Talk about a order
The item I ordered had two toy toasts in the picture, and I was only sent one. There was a gaming one and a Bluey one, and I only got sent the gaming one.
They sent other stuff with the gaming one instead, and the person cut out the price tag that was $18.00. I'm not very happy, and when I try to find my order, it says order not found.
- People sell stuff for a higher price then was worth
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
I ordered a size 44 but received a size 54. I want a return email so I can send the merchandise back for a refund, please.
- Easy online way to shop
- Some customers will lie about the merchandise they are trying to sell
Preferred solution: Full refund
User's recommendation: Don't believe what's showing in the picture
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can't access my account and can't get any help
Poor & non helpful.
It's a simple login issue that has now been two days with zero support. I cannot access my items, my earnings, or accept the order I just received. Trying to get a successful solution in a timely fashion on Poshmark just does not happen. I think Poshmark has the worst customer support I've ever come across.
They do not truly care about their users. If they did, they wouldn't have such a poor customer service support rating. Maybe Poshmark should listen to the people who use their platform and make some healthy, beneficial changes. The people are who keep Poshmark up and running; we should be treated better.
I could run the customer support department better tied up and with my eyes closed.
If I operated this way at my job, I'd be fired. Not to mention the company as a whole wouldn't last.
- People on poshmark are great
- Poshmark customer support is non-existent
Preferred solution: Logged in.
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order never received it’s beef 10 days since last up date
Purchased a coat on Nov 9. I have not received anything and it has been over 10 days!
I tried to reach out to the seller and nothing. I tried to reach out to support and nothing!
- I used to like it but this is ridiculous
- No support phone number
Preferred solution: Full refund
User's recommendation: Cannot get problem resolved no support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
Postmarked has clearly made a wrong decision after seeing the video of this damaged machine how they could not return my money is beyond me.
User's recommendation: Do not shop their
Fraud
A customer (scammer) bought an antique piece of jewelry from me. Poshmark authenticated the item, then sent it to the customer.
The customer stated she received a cheap piece of jewelry, showed me the photo claiming that it was what she received from Poshmark. It wasn't my item. She then said I sent the wrong piece; when that failed, due to Poshmark authenticating my item, she claimed a Poshmark employee switched it out! When I stated that's mail fraud and I would file charges, she magically found the necklace I sold her!
However, in the meantime, Poshmark half-read the conversation between her and me and approved her sending the item back. She hasn't done so, and Poshmark isn't responding to me, or releasing funds for my item to me.
This is madness; why are there no Poshmark numbers to call? How are sellers protected?
- Most sales work out
- Scammers are everywhere and poshmark does nothing
- As a seller ypu have no rights
Preferred solution: Full refund
User's recommendation: Hire competent poshmark employees
About
Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.
Poshmark is ranked 217 out of 1105 in Auctions and Marketplaces category
USA, Worldwide, Canada
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did you follow Poshmarks policy that is clearly stated and open a case within 3 days
Sometimes that doesn't matter. I was sent size 9 shoes instead of size 6, and they said it was as described (even with a bunch of pictures).