Poshmark

Poshmark is by far the worst customer service you could imagine, all automated machines and no humans. I am dealing with a case for order 6903a9cf5e252a981ea17f16 when a seller ambassador's name yet sold some ripped hoodies that were a lot worse than pictured, so I opened a case and provided all the info they asked for with visible signs of inaccuracy and offered to return it because I didn't want to just have free stuff.

But out of anger, I threw 2 of them in the garbage, so I offered to return the 4 left and take the loss for the other I threw. But Poshmark closed the case saying they don't allow a return, so then refund for not right condition hoodies. And even returning it is not right because the seller will resell and rip someone else off with dumped items, as she already got 150 in minus Poshmark fees off my pocket, then she will get more from another buyer who trusts this dishonest person. So I filed a complaint with 3 companies and escalated the claims, and now I am waiting.

I do not recommend anybody this site that brags about purchases being insured, and yet they do nothing. I will go further if I have to. Lost 181.90 to a dishonest person and they want to wash their hands? No way.

Until this issue is solved, I will never purchase anything again. Because of the traumatic experience you put me through, now that I know a seller that inaccurately lists items, putting some flaws but not all flaws, and even after showing the not shown flaws and being honest and patient, you have proven to not care, turn your back on buyers that you promised to have their back. Now you will, it is not. As of now, I will never buy anything again, nor allow my daughter to purchase anything unless this issue is solved.

This matter will be a great lesson for her future! You know there are a lot more sellers than buyers. In fact, the number 1 reviews for Canada are that there are not enough buyers on the platform for thousands of sellers you have, so if you treat your customers so poorly, they will stop purchasing, and your business will crash. You need all the buyers you can find!

As I have seen sellers complain about sales being down already 50% lower than previous years and buyers complain about zero customer care or any human to talk to, they will stop buying and go elsewhere!

Canada's economy is at the edge of collapsing, so you want to keep your limited buyers happy for as long as it will last. So never buy anything ever until this order is refunded or credited back to my account for at least the 4 items I still have!

Poshmark service has gone down with them siding over the customers automatically than the good sellers. Not only that, but they do not investigate any proof or documents you provide.

I have been selling on Poshmark since around 2019-****. The first case started around May 2023. The buyer already had the item in their possession for some days. A week later, they placed a return stating the item delivered was not as advertised.

In the photos, the customer uploaded a pair of headphones that looked nothing like what I sent. When I replied to show that the headband material the customer uploaded was fake, she flipped it around on me. She uploaded multiple headphones, none of which looked like the pair shipped to her. Poshmark sided with the customer, even after I appealed and sent my invoice, photos, and videos.

Again, all used in my original listing to get told no, I won't be receiving the funds. Poshmark initiated the return of the item. Guess what? The customer gave a fake post office tracking number and I never received the item.

I reside in Chicago and the caller was in Texas. Yet, the return says it's being shipped from Chicago. When I reached back out to Poshmark to contact the customer, as she went MIA and blocked my profile once I saw I was the one being scammed, Poshmark initiated the return for the customer, but Poshmark never followed up. Instead, I was told, 'it's nothing we are able to do.' $300+ down the drain.

Poshmark still has never corrected this. The second incident occurred with a Gucci headband I was selling in August 2024. I have sold a couple of my designer headbands with no issues and 5-star reviews. This user did similar to my last incident, uploaded multiple headbands, none of which was what I sent!

This was similar as well except in this case they allowed for the customer to keep the funds and the item!

Out of $230+ for that order. Since then, I've stopped selling my high-end items on here.

I was told to add three hundred dollars on my cash app card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b*****I was told to add three hundred dollars on my cash app card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b***** , but I don'tI was told to add $300 on my Cash App card to verify cause somebody was buying my boots to get my account set up and be able to receive the money I did and it charged me so much money for some skin b***** but I don't think it's right and I wanna know What happened in my money and how I can get it?Everything results

This is to let you know again. I purchased a Dyson hairdryer as a gift for my adult granddaughter and when I received it I let the seller know the package looked good but was unopened due to it was a gift for February 14.

When she did open it it waould not come on. Lights came on, but no air. She checked outlets, and filters and no air. The Internet said push a reset button that all dryers have, but this one had none.

I feel the cord had been replaced. I realize a 3 day claim but that seems so unfair for electronics and this was broken out of the box and I'm out 170 plus dollars. I thought Poshmark was better than that. I'll stick with eBay who has always stood behind me.

You could have least given me some follow up but you didn't. Phyllis Conkin