New York, New York
0 comments
Not resolved

i have been shopping and selling on poshmark for a while now which makes me very angry about how my first problem is being solved.talking to customer service is like trying to explain something to a wall.

Related: Poshmark - Sketchy business, Worst customer service I've ever experienced

the seller never taped my package closed causing me to loose the items in half of my bundle. After repediately telling them I DID NOT RECIEVE HALF OF MY BUNDLE they still insist on going with my items where not as described. when did i ever say this?

never finally after what feels like a month, but is probably a couple of weeks in reality, they finally "reviewed my case" to say they are "sorry my order was not delivered to my expectations" and that i could "accept or refuse a $15 posh credit" i told them again that i did not receive part of my bundle and i want the whol $25 back for what i didn't recieve and again they ask me to accept or refuse the $15 credit once again i had to explain that i did not receive my item and i want the whole $25 and i'm still waiting on this.poshmark your customer service is a *** joke and maybe you should clear out your voicemail inbox on your number and get some of these idiots on a phone instead of frustrating people through email

Review #936476 is a subjective opinion of a user.

4.0
Product or Service Quality
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Billing Practices
Additional Fees
Price Affordability
Website
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Delivery Service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Warranty
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PRODUCT OR SERVICE Poshmark Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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