2.3
Details
Poshmark - Was sent item not from listing
Poshmark - Was sent item not from listing
Poshmark - Was sent item not from listing
Poshmark - Was sent item not from listing
I bought some Kendra Scott Taylor earrings from a seller. She advertised them as Taylor and the size, desc and everything about the posting was for KS Taylor earrings. What your seller sent me was NOT what she posted and not what i reced. I tried to rtn without paying...
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ID
#1857191 Review #1857191 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Great deals
Cons
  • This experience when people send you what you didnt order
Loss
$45
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t expect your money when Poshmark says they have released the funds

1.4
Details
A customer didnt want the item and didnt send it back...after 3 days Poshmark is supposed to release to funds to the seller...me in this case. It has been 9 days and no funds... They also have no phone number and do not respond to email in 24 hours...they respond when they feel like it. Bad place to do business.
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ID
#1811688 Review #1811688 is a subjective opinion of poster.
Location
Statesville, North Carolina
Service
Poshmark Customer Care
Loss
$180
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Poshmark does not protect its sellers, even when they have been top-rated users for 7 years on their site, like myself. I was just cheated out of sales money by Poshmark after they sided with a customer who lied about an item missing from their purchase, which was...
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1 comment
Anonymous
#1833147

I was cheated out of 60 dollars because they believed a fake 14k ring was real sided with seller. They sent me a5 dollar credit. I refuse to buy anything ever again on posh mark

ID
#1806337 Review #1806337 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Some of the products and clothing
Cons
  • Bad customer service poor resolutions
Loss
$50
Preferred solution
I want the proceeds from my sale.

Poshmark - Your Customer Service is really bad...

1.0
Details
I have 11 offers on one Item right now for 395$ and I cannot accept any of them. I have not ACCEP/COUNTER/DECLINE options on any of my offers...so I will lose 395$ today. I have been trying for a week to get ahold of someone....send emails...no response..I think I am going to pull my stuff from your site.
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ID
#1777814 Review #1777814 is a subjective opinion of poster.
Service
Poshmark Customer Care
Reason of review
Poor customer service
Loss
$490
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don’t buy from poshmark

There is no way to contact if there is problem. Dont waste your time even looking at their site
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ID
#1777180 Review #1777180 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Except when it comes to returns
  • Searching for bargains
Cons
  • Returns - getting return slip
  • No buyer ptotection
  • Scamming
Reason of review
Return, Exchange or Cancellation Policy
Loss
$52
Preferred solution
Send me a return sticker. ASAP

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poshmark - Stay clear

3.0
Details
Poor customer service. Purchased quite a few items and had no problem by just tapping on "buy now". All of a sudden have to download postmark iOS or Android app. Can't as my kindle will not allow it. Emailed company 3 times and received one reply saying I can continue shopping using the web. CAN'T still won't let me purchase. Called company and they have no phone support according to their message. Sellers and their products were great. It's too bad Poshmark is working against them.
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2 comments
Violet
#1816978

This is mr. Brimond Osemwengie I order iconic B.

I .G sunglasses on 01/23/20. Order ID 5e2a5d4ea1f56f9cb4799ec8, I still haven't received the item from poshmark.

Anonymous
#1816976

This is mr. Brimond Osemwengie I order iconic B.

I .G sunglasses, I still haven't received it. I don't know why is taking so long for the shipping.

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ID
#1775950 Review #1775950 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Good sellers quality handbags
Cons
  • Extremely poor customer service
Reason of review
Poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poshmark - Do not shop here

1.0
Details
Poshmark - Do not shop here
Poshmark - Do not shop here
Poshmark - Do not shop here
Poshmark - Do not shop here
Poshmark - Do not shop here
most items are not as describe. this shoe was listed as in excellent condition, but it is in a really bad condition. it is impossible to contact customer service. Every time you try to contact them, write the situation and hit a submit, page turns blank and nothing happens.
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ID
#1772903 Review #1772903 is a subjective opinion of poster.
Service
Poshmark Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
Preferred solution
Full refund
3.7
Details
Being able to communicate, whether as seller or buyer, is crucial in any business transaction - DUH. However, I havent been able to message a single individual, even one directed at my own listing, for 2 days now. Cant respond to questions, cant ask questions of other...
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ID
#1769214 Review #1769214 is a subjective opinion of poster.
Location
Houston, Texas
Service
Poshmark Customer Care

Poshmark - Never

1.0
Details
Im gonna report to everyone to leave your website alone all yall do is scam people all day on here and people need to know if my item cost $100 I should not be receiving no check for $1500 or anything over what I ask for I will make sure nobody ever use your site again
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ID
#1763306 Review #1763306 is a subjective opinion of poster.
Service
Poshmark Customer Care
Cons
  • I was scammed into purchasing from the wholesale portal
Reason of review
Scammers

Poshmark Reviews

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Poshmark reviews

Poshmark - Bad customer service

Poshmark - Bad customer service
Im tiered of r mail to you guys since last Monday was not deliver I send my receipt nothing how much more need my refund ASAP
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ID
#1751257 Review #1751257 is a subjective opinion of poster.
Service
Poshmark Customer Care
Reason of review
Problem with delivery
Loss
$149
Preferred solution
Full refund
I spent over $500 on a purse that they said was "authentic". When I received the item I immediately contacted Poshmark to dispute it. They had me return the purse for them to "authenticate". I emailed them pictures and questions about why there was no serial number and...
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ID
#1750329 Review #1750329 is a subjective opinion of poster.
Location
Vista, California
Service
Poshmark Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.6
Details
I purchased a pair of brand new UGG boots from a seller along with 2 other orders in total I was to receive 3 packages. Shortly after my purchase the seller messaged me & stated she printed a duplicate label & she notified Posh support. Purchases made 11/17/19. I...
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1 comment
Brookie
#1787400

Less than 24 hours later Poshmark support contacted me via email & my issue with my problem has been resolved. I was also told that multiple emails will put you at the end of the que, not sure how accurate that is. I'm very satisfied my issue has been resolved.

ID
#1726238 Review #1726238 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Worldwide unique products
Cons
  • Very poor customer service no protecton for the buyer
Reason of review
Poor customer service
Loss
$184
Preferred solution
Full refund

Poshmark - Buyer Beware and Inquire

Many of the clothing being sold are 2nd hand and not new. Ask when the question of how long has it been in their closet. Follow your GUT instinct, because its probably right.
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ID
#1716170 Review #1716170 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Selling my things and adding to my closet
Cons
  • Items seem old and used
  • No response
Reason of review
Bad quality
Loss
$25
Preferred solution
nothing

Poshmark - Bad service o need my money back

THE SELLER SUPPOSTLY TOLD ME THAT THE ITEM WAS SOLD OUT AFTER 7days I WAITED CALLED JER N HUNG UP N THAT WASANT NICE N THEY SAID THEY WILL PUT THE MONEY ON MY BANK ACCOUNT N I DINT WANT IT THERE I WANT IT ON MY MASTERCARD ENDING IN 8667 OF ERICK MARRERO PLASE ASAP EMAIL ME IF ANYTHING @erickmarrero3131@gmail.com I'm very upset I'm not gonna order from hear no more.
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ID
#1712633 Review #1712633 is a subjective opinion of poster.
Service
Poshmark Customer Care
Pros
  • Rubbish
Cons
  • Do not stand behind their return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$24
Preferred solution
Full refund

Poshmark - No with my information breached

1.0
Details
Poshmark - No with my information breached
My email and password were comprised on the dark web from your site!!
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ID
#1711650 Review #1711650 is a subjective opinion of poster.
Service
Poshmark Customer Care
Cons
  • No human contact
Reason of review
Info breach
Loss
$500
Preferred solution
Let the company propose a solution