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3.1

You know, i really dont have the time or energy to explain my issues over the past 6 mos with Poshmark. It has lterally been one HUGE problem after another.

I WILL TELL YOU THAT I HAVE EXCHANGED 2060 - YES, YOU READ IT RIGHT....2060 EMAILS WITH THEIR CUSTOMER SERVICE DEPT. WHICH IS AVAILABLE BY EMAIL ONLY, AND EACH ISSUE I HAD EXCEPT ONE ITEM EXCHANGE, I EITHER TOOK THE TIME ON THEIR APP, TO FIX FOR MYSELF OR TROUBLESHOOT IT MYSELF.

THE LATEST AND GREATEST IS THAT NOW, THEY WON'T ALLOW ME TO BUY ANYTHING OFF OF "THEIR SITE", AFTER I have spent hundreds, probably more, on this site and have established relationships with a few great sellers. IT IS CHRISTMAS TIME, I HAD THINGS ON HOLD, I HAVE 2 DEBIT CARDS, NO CREDIT CARDS, AND THEY HAVE SENT ME PAPERWORK BACK AND FORTH SEVERAL TIMES TO FILL OUT ABOUT MY BANK ACCOUNTS WITH NO EXPLANATION, OTHER THAN "we are glad you are enjoying shopping...but certain characteristics about your buying patterns raise questions". It is basically a "canned" letter which almost everyone is familiar with, AND, IF I TRY TO PURCHASE AN ITEM, I GET AN EDIT THAT SAYS "UNABLE TO PURCHASE, TRY AGAIN LATER" BUT "LATER" NEVER COMES!

I also sell on this site, which i have had huge issues with also.

They will give me no other information on what "CHARACTERISTICS" they are talking about...i complied as best i could only because Christmas is less than 2 weeks away, and POSHMARK HAS NOT ONLY PLACED ME IN A PREDICAMENT, THEY HAVE MADE IT IMPOSSIBLE TO GET MYSELF OUT OF, I HONESTLY HAVE NO IDEA WHAT THIS COULD BE ABOUT.

I AM NOT GOING INTO ANYMORE DETAIL (THE TIME AND ENERGY AND SPECIFICS) BEACAUSE AS I TOLD THEM BY EMAIL OF COURSE THIS MORNING, IF THIS BUYING ISSUE IS NOT RESOLVED BY MONDAY MORNING, I AM GOING TO CONTACT THE CA ATTORNEY GENERAL OFFICE DIRECTLY ABOUT MY HISTORY OF ISSUES WITH THEM.

BUT BECAUSE THEY KEEP DEBIT AND CREDIT CARD NUMBERS ON FILE FOR EACH BUYER, I WANTED TO LET PEOPLE KNOW.

I guess there is a possibility my cards on file were compromised, i really don't know, because as soon as all of this started, I could never even "view" my card numbers any longer. ANOTHER FYI, BE CAREFUL IF YOU TRY TO RUN A PURCHASE THROUGH YOUR CARD ON THE SAME DAY OF YOUR DIRECT DEPOSIT. IF THEIR CHARGES BEAT THE DIRECT DEPOSIT, THEY WILL CONTINUE TO RUN YOUR CARD THROUGH YOUR ACCOUNT, LITERALLY SOMETIMES SECONDS APART, AS EXPLAINED BY BANK OF AMERICA..RESULTING IN,YOU GUESSED IT, $35 EACH IN YOUR BANK'S POCKET EACH TIME THE DEBIT CHARGE IS PROCESSED. HAPPY POSHING, NO, JUST KIDDING HAPPY HOLIDAYS!

Reason of review: Poor customer service.

Location: Edmonds, Washington

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Guest

Ive read enough...after being on this site for only a couple of months and already having 1 return case where she asked for a refund, got it (albeit not from me, as PM claimed to have sided with me) and when I asked for my item to be returned...no answer. Two more girls left 1 star ratings, one was about shipping even though I mailed it out within the same day, the other was for cleanliness, which frankly has to be the most insulting of all because the item was brand new!

All of my other sells were 5 stars btw, I am uncomfortable with the extremes of PM. I am not a counselor or a lawyer and this site breeds too many hyperactive, mood swinging, melodramatic women. Let their boyfriends deal with that behavior, I will not. Ugh!

Finally, PM I give your site a 1 star rating! You stink!

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