Not resolved
Exchange, Refund and Cancellation Policy

I wouldn't advise ANYONE to sell high dollar or expensive items on Poshmark. I sold another seller a Gucci handbag, I showed a photo of the only damage to the handbag that was on a corner and when the seller received the handbag for whatever reason she decided that she no longer wanted it and damaged my handbag to create a "valid" reason to return it.

I WAS [and still am] LIVID! I paid a lot of money for the Gucci handbag and now I'm not sure if I'll be able to sell it at all. It is very obvious that the damage done is NEW DAMAGE because the fabric color is light, the wear that was on the one corner that I mentioned was intensified with intentional damage by the buyer [who again is also a seller on Poshmark]. I explained my concerns with the customer service associates and told them that the bag was returned to me with intentional damage by the seller, they insulted me by saying that "it was probably an oversight of my own"....

and gave me a $20 credit on my Posh account. Twenty dollars wont cover the damage of my Gucci handbag! I wish that I could seek a legal remedy, but at the end of the day it probably wouldn't be worth it. I am now in the process of removing all of my expensive items off of the sight before this type of thing becomes a trend!

But I think that I read that this has happened to others as well. Photo#1 are the four corners gathered together showing the damage she did to the other 2 corners to justify her claim "not as described".

The other photos are of the bag before I sold it to her. If you are viewing with a smart phone, you can actually zoom in and see the corners prior to me sending it to her

Review about: Poshmark Marketplace.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $300.

Preferred solution: Full refund.

I liked: How easy it was to sell.

I didn't like: Buyer can damage your item and then return it.

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