Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

I recently purchased two pair of boots from a vendor on Poshmark. I had a sudden trip out of town.

The boots took two weeks to arrive. Unfortunately, they arrived while I was gone. Imagine my surprise when I open the box to find two heavily worn pair of boots that had been described as New never worn and only worn a couple of times. The boots were advertised as never worn, like new and worn a couple of times.

Both pair of boots have significant wear on them.

Poshmark offered me $40 store credit for $150 plus purchase when I contacted them. Ive uploaded a couple of heel shots that show the significant heel wear.

Product or Service Mentioned: Boots.

Reason of review: Not as described.

Monetary Loss: $156.

Preferred solution: Full refund.

I liked: Diversity of products being offered, Good way of getting favorite brands at discounted prices, Plenty of selection, Product range.

I didn't like: Refusal to refund my money for defective item, Intelligence being insulted, Wrong answer from customer service, Unprofessional sellers, Sell fake items and do not care.

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