Contact Poshmark Customer Service
Poshmark Phone Numbers and Emails
Customer Service Number:
-
(650) 262-4771
Poshmark Emails:
How to Contact Poshmark Customer Service?
Most Popular Number:
| Total calls: 41 776 | Issues resolved: 477 | Last call: Jan 18, 2025 |
Poshmark Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poshmark Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poshmark is 6502624771. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poshmark Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poshmark is 6502624771. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
People call Poshmark mainly because of request for information, account, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Poshmark is support@poshmark.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Poshmark Website:
Poshmark Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
KRM Plaza, South Wing 2 Harrington Rd.,
6th Floor,
Chennai,
India 600 031
312-151 W Hastings St,
Vancouver,
British Columbia V6B 1H4,
Canada
223 Liverpool St,
Darlinghurst,
New South Wales 2010,
Aaustralia
Poshmark Customer Service Reviews
I got a lot of responses to my concerns but never and real actions were taken to help me. I couldnt even get in touch with a real person.
How Good is Poshmark's Customer Service?
Summary of Poshmark Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Poshmark?
Shipping and Delivery Question:
- “Not delivered”
- “Not received order”
- “Package received wasn’t as advertised not even close I received $15 worth of merchandise for $97”
Request for Information Question:
- “Question on item selling”
- “Help with a message about a bundle”
- “I need clarification on buyers who are bundling my items and requesting me to make an offer on my merchandise.”
Account Question:
- “Can not verify my bank”
- “Possible scam and hit on bank account”
- “Account”
Payments and Charges Question:
- “Not upgrading my credit card”
- “$600 in charges from Poshmark MUST BE REVERSED, no response on ticket”
- “Credit card change the number”
Product/ Service Question:
- “Purchase”
- “Authenticity of purchase”
- “Broken mug I received by mail”
Return/ Replace Question:
- “Poshmark return”
- “Trying to return a wrong sized ring”
- “Trouble with return”
Activation/ Cancellation Question:
- “You cancelled wrong order”
- “Cancel order”
- “Cancel ofder”
Refund Question:
- “Awaiting resolution to Order # 67376ae88102a2391f9db1d1. I am still waiting for a complete refund on merchandise that is not authentic”
- “I need my refund, sales don’t update tracking number”
- “Refund immediately”
Cards Question:
- “Card verification”
- “Scammed an someone used my card”
- “Remove card information”
Staff Question:
- “Customer service”
- “Discontinue emails and service”
- “Can’t reach customer service”
Website/ Application Question:
- “Trouble with web site”
- “The app will not let me accept my offers to buyers trying to buy my items.”
- “An issue with something on the site”
Employment Question:
- “Not able to get paid. Possible security issue.”
- “Trying to get paid”
- “1099K”
Other Question:
- “Me engañaron”
- “Seller giving problems”
- “Possible scam”
Compare Poshmark Customer Service To
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