Poshmark Phone Numbers and Emails

Customer Service Number:

  • (650) 262-4771

Poshmark Emails:

Accesibility
Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Law Enforcement
Media
PR Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Poshmark Contact Information

Poshmark Website:

Poshmark Help Center:

Corporate Office Address:

Poshmark Inc.
203 Redwood Shores Pkwy, 8th Floor
Redwood City, California 94065
United States

Other Info (opening hours):

Other Locations:

KRM Plaza, South Wing 2 Harrington Rd.,

6th Floor,

Chennai,

India 600 031


312-151 W Hastings St,

Vancouver,

British Columbia V6B 1H4,

Canada


223 Liverpool St,

Darlinghurst,

New South Wales 2010,

Aaustralia

Poshmark Customer Service Reviews

1.3 / 5
Bad
Susan D Bvy
Jacket purchase
1.0

NI purchased a jacket that at first glance looked like the marmot jacket I had purchased from another store who by the way had great customer service and it was to large and they had sold out of ...

Aziz Ugq
Terrible customer service
1.0

I have never come across customer service this bad. Cant get in touch with a human and their tech knowingly is very poor. The app is not user friendly

Summary of Poshmark Customer Service Calls

20.3K TOTAL
CALLS
01:17 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poshmark Customer Service?

Shipping and Delivery Question:

  • “Didn't get an order confirmation”
  • “U have wrong shipping addresd”
  • “Never received order”

Account Question:

  • “Account help”
  • “What let me make my account”
  • “Account”

Request for Information Question:

  • “Need help with my account! Immediately”
  • “My order information”
  • “Very urgent ineed to talk to some I am sick fixing to have surgery”

Payments and Charges Question:

  • “Done a payment but it is not showing in account”
  • “Fraudulent charge on my card”
  • “Unable to complete sale transaction”

Return/ Replace Question:

  • “Return”
  • “Returning an item”
  • “Order return”

Activation/ Cancellation Question:

  • “Canceled Order”
  • “Cancel order”
  • “Cancel recurring charges”

Refund Question:

  • “Refund order”
  • “Refund”
  • “Money wasn’t refunded”

Product/ Service Question:

  • “Receive the order and it's not authentic”
  • “My app isn't working”
  • “Broken item”

Cards Question:

  • “My credit card needs updating on this shirt since it is using my old card and the payment will not go through.”
  • “Someone made a purchase with my card”
  • “Card not accepted”

Staff Question:

  • “Customer service”
  • “Customer service issue”
  • “Costumer service”

Website/ Application Question:

  • “Website and app not working”
  • “I got scammed on your site”
  • “App”

Employment Question:

  • “1099K tax related question”
  • “1099K”
  • “Can't seem to put in how I want to get paid when I sell items”

Other Question:

  • “Item not as described”
  • “Change email”
  • “Stolen item”

About

Poshmark Terms of Service
A user may be both a Buyer and Seller. Downloading or using the Software is at The Customer's sole risk. Unless otherwise stated, all fees are quoted in U.S. dollars. Tax will be displayed. Sellers, Poshmark will provide Sellers with the amount of Taxes collected. Items through the Service. Sellers to sell Items or of Buyers to buy Items. TO PAY FOR OR DELIVER THE ITEM(S) OFFERED. AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SERVICE. Buyers may offer to purchase Items from Sellers. Poshmark's obligations for that sale are complete. Seller transfers title to the Item upon shipment. Service (including the Software). Other restrictions may apply. Poshmark, its users and the public. THE SERVICE IS AT THE CLIENT'S SOLE RISK. IS" AND "AS AVAILABLE" BASIS. FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
To read more: https://poshmark.com/terms
Poshmark Privacy Policy
Services and help The Company analyze Services usage more accurately. On most web browsers, The Client will find a "help" section on the toolbar. Third Party Services. poshmark.com may receive personal information about The Client from third-party sources. To operate the Services. For research and development. To send The Client of Poshmark marketing and promotional communications. poshmark.com may send The Client Poshmark-related marketing communications as permitted by law. The Company work with advertising partners to display online advertisements. For compliance, fraud prevention, and safety. To create anonymous, aggregated or de-identified data. As The Company develop Company's business, Website might sell or buy businesses or assets. Services, The Company may disclose the personal information that The Client of Poshmark authorized Poshmark to share. Other Users of the Service and the Public. Party Services such as Facebook, sharing it with blogs, etc.).
To read more: https://poshmark.com/privacy
Poshmark FAQ
To read more: https://poshmark.com/faq
Poshmark Pros and Cons

Pros: No pros, I need my money back, Good way of getting favorite brands at discounted prices, Good prices, I need to contact poshmark for the situacion

Cons: Customer service, No customer service, Unable to contact customer service, Terrible customer service, Poor customer service

Related Companies

Poshmark Canada

Summary

Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark reviews and complaints

Poshmark is ranked 120 out of 466 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

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