Poshmark Phone Numbers and Emails

Customer Service Number:

  • (650) 262-4771
Send Message

Poshmark Emails:

Customer Service
General Info
Investors/ Franchising
Copyright Infringement Inquiries, Law Enforcement
PR Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Poshmark Customer Service?

Most Popular Number:

(650) 262-4771
Total calls: 30 220 Issues resolved: 390 Last call: Sep 23, 2023

How to contact Poshmark by phone number?

If you are looking for an opportunity to contact Poshmark through a call, a company provides this opportunity to its customers. If you have questions or need assistance use Poshmark customer service phone and call at +1 (650) 262-4771. Poshmark customer service will try to do everything to help you with your queries.

How to contact Poshmark support by email?

In case you’re having difficulties with a Poshmark seller, refund or delivery you may ask any questions by sending an email. You just need to understand the core of the issue you‘re experiencing and what Poshmark email address you should use.
For example, you may send an email to support@poshmark.com or hello@poshmark.com regarding any general information.
If you have any copyright infringement inquiries send email to copyright@poshmark.com.
If you are a representative from a law enforcement agency please contact at lawenforcement@poshmark.com.
There is another way to contact Poshmark support. On the contact page, click the “Visit Support Center” button and after being redirected to the support center, click the button “Contact Support”. Fill out the form with your contact information, the subject of your issue and describe the difficulties you encountered, you can also attach a file if necessary.

How to contact a live person from Poshmark?

The best way to get in touch with a live person at the support team is to contact the Poshmark phone number customer service at +1 (650) 262-4771.
There is also an alternative way to contact a live person: you may try to reach out to Poshmark via their social media. Poshmark customer service will try to assist you. You may send a message through Poshmark Facebook page @Poshmark, also send DM or message on Twitter @Poshmarkapp.

Contact Information

Poshmark Website:

Poshmark Help Center:

Corporate Office Address:

Poshmark Inc.
203 Redwood Shores Pkwy, 8th Floor
Redwood City, California 94065
United States

Other Info (opening hours):

Other Locations:

KRM Plaza, South Wing 2 Harrington Rd.,

6th Floor,


India 600 031

312-151 W Hastings St,


British Columbia V6B 1H4,


223 Liverpool St,


New South Wales 2010,


Poshmark Customer Service Reviews

1.3 / 5
Julie T Isj
I wanted to have them help me send a video of opening the return package and the item was in perfect and new condition

Horrible. Scripted answeres. Very limited communication and they dont even read what you are asking help for, they just arbitrarily give you some unhelpful...

Read full review
Sherry R Mwt
I returned it got a tracking number my case was approved but I did not receive my money back I need my return the seller has blocked me.sherry

Number one they pick up and a recording came on saying we have to do it online. Whichs I have done several times.scam! Sherry User's recommendation: Don’t buy

Read full review

How Good is Poshmark's Customer Service?

Gloria R Uvi
Gloria R Uvi
Feels Disappointed | Sep 22, 2023

They’re customer protection applies to a 72 period, sometimes the customer cannot determine authenticity in that timeframe

Read full quote
Cledith Asd
Cledith Asd
Feels Satisfied | Sep 22, 2023

They always answer me through messages. And always help solve my issues . Thanks customer service representatives.

Read full quote
Emily M Obv
Emily M Obv
Feels Disappointed | Sep 22, 2023

I have never had trouble with Poshmark until I was trying to submit a bid with no response whatsoever. I have put many comments on the shoes that I was trying to purchase. No accept , decline or rebid. I think it is a problem with this particular seller but someone should monitor the site and if no response or reply to my comments then they should notify the seller or take the shoes off the site. I have never worked this hard to purchase anything. As of now I think the seller needs to respond and we can negotiate or take the shoes off. Poshmark advertises that offers are addressed quickly. What has happened? If the seller is having some personal crisis just take the shoes off the site. Think I have been more than patient and the site or seller needs to respond

Read full quote
Takeria Nst
Takeria Nst
Feels Disappointed | Sep 21, 2023

Compre unos zapatos y no tengo ningún tipo de contestación

Read full quote
Zephaniah Jwz
Zephaniah Jwz
Feels Disappointed | Sep 21, 2023

Non existent-Period.

Read full quote
Breydon Kia
Breydon Kia
Feels Neutral | Sep 17, 2023

Average - shipping costs were high

Read full quote

Summary of Poshmark Customer Service Calls

01:06 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poshmark?

Shipping and Delivery Question:

  • “Regarding an order I did not receive”
  • “Order was not delivered and no refund”
  • “Shipping error”

Request for Information Question:

  • “Questions on a sale”
  • “I would like to know if the handbag I want to purchase is real or a duplicate.”
  • “Cannot figure out how to accept offer”

Account Question:

  • “Account issues”
  • “Account can't access”
  • “Unable to update my poshmark account”

Payments and Charges Question:

  • “Fraud”
  • “Payments”
  • “Wrong charges and credits and wrong delivery”

Return/ Replace Question:

  • “Return”
  • “Return of 1 item in bundle”
  • “Return issue”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancelled order”
  • “Cancel order”

Refund Question:

  • “To get a refund”
  • “Refund”
  • “Refund issue”

Product/ Service Question:

  • “Buying”
  • “To post a negative review of a seller on Poshmark selling fake merchandise and claiming it’s authentic.”
  • “I placed an order and didn't receive”

Cards Question:

  • “Card help”
  • “Giftcards”
  • “Credit card issue”

Staff Question:

  • “Customer service”
  • “New service”
  • “I got scammed off of poshmark and the person that scammed me is being really rude.”

Website/ Application Question:

  • “Website trouble not receiving payments”
  • “I was scammed of your website”
  • “I'm having trouble with the website”

Employment Question:

  • “Want seller to get paid”
  • “Need W-2 forms”
  • “1099K”

Other Question:

  • “You won't let me make a purchase”
  • “Purchase”
  • “Issues with paying”


Related Companies

Poshmark Canada


Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark reviews and complaints

Poshmark is ranked 117 out of 568 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

Compare Poshmark To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

6513 reviews
10045 reviews
11831 reviews
Write a review
Do you have something to say about Poshmark? What happened? What can we help you with?
Submit review Don't show this popup