Contact Information

Poshmark phones are not available. Try to contact them by leaving a review.

Poshmark Website:

Poshmark Online Chat:

Poshmark Email:

  • Message this business Customer Service
  • Message this business Legal
  • Message this business Legal
  • Message this business Accesibility

Corporate Office Address:

Poshmark Inc. Headquarters
101 Redwood Shores Pkwy, 3rd Floor
Redwood City, California CA 94065
United States

Other Info:

Poshmark Canada Headquarters

203 Redwood Shores Pkwy, 8th Floor

Redwood City, CA 94065

Help in Social Networks:

Poshmark Rating and Reviews

Rating details

1.7
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Poshmark Customer Service Calls

691 TOTAL
CALLS
37% SUCCESSFUL
CONNECTIONS
01:46 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Poshmark to Ask about:

Shipping and Delivery Question:

  • “Package not shipped”
  • “I did not receive my order”
  • “Shipping questions”

Request for Information Question:

  • “Question about my charge information”
  • “Questions about a refund”
  • “Asking about a policy”

Payments and Charges Question:

  • “Payment issue”
  • “Payment issues”
  • “Payment”

Account Question:

  • “I cant not get my account”
  • “Account probkem”
  • “Can’t get in my account”

Return/ Replace Question:

  • “Returns”
  • “A return” , Review # 1531918
  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel order and refund my money”
  • “Cancel ans refund my order”

Refund Question:

  • “I still didn’t receive my order so I want a refund”
  • “Have not received refund!!!”
  • “To get a full refund plus return label for a purchased item” , Review # 1529413

Product/ Service Question:

  • “Printer broken”
  • “Size is wrong on my order and I can’t find order” , Review # 1526275
  • “Unable to email won’t work”

Website/ Application Question:

  • “Unable to open Poshmark app”
  • “Not happy with item”
  • “Unhappy with item” , Review # 1522676

Staff Question:

  • “Customer service”
  • “Speak to customer service rep”
  • “*** service”

Cards Question:

  • “Card help”
  • “Someone using my card to buy stuff without my permission”

Employment Question:

  • “Job ( office Manager Chennai)”
  • “To get an understanding how I would get paid after selling items and do I need to set up a account to receive for sales payments”

Other Question:

  • “Missing package”
  • “Problem with seller”
  • “Rating issue”

About

Poshmark Terms of Service
A user may be both a Buyer and Seller. Downloading or using the Software is at The Customer's sole risk. Unless otherwise stated, all fees are quoted in U.S. dollars. Tax will be displayed. Sellers, Poshmark will provide Sellers with the amount of Taxes collected. Items through the Service. Sellers to sell Items or of Buyers to buy Items. TO PAY FOR OR DELIVER THE ITEM(S) OFFERED. AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SERVICE. Buyers may offer to purchase Items from Sellers. Poshmark's obligations for that sale are complete. Seller transfers title to the Item upon shipment. Service (including the Software). Other restrictions may apply. Poshmark, its users and the public. THE SERVICE IS AT THE CLIENT'S SOLE RISK. IS" AND "AS AVAILABLE" BASIS. FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
To read more: https://poshmark.com/terms
Poshmark Privacy Policy
Services and help The Company analyze Services usage more accurately. On most web browsers, The Client will find a "help" section on the toolbar. Third Party Services. poshmark.com may receive personal information about The Client from third-party sources. To operate the Services. For research and development. To send The Client of Poshmark marketing and promotional communications. poshmark.com may send The Client Poshmark-related marketing communications as permitted by law. The Company work with advertising partners to display online advertisements. For compliance, fraud prevention, and safety. To create anonymous, aggregated or de-identified data. As The Company develop Company's business, Website might sell or buy businesses or assets. Services, The Company may disclose the personal information that The Client of Poshmark authorized Poshmark to share. Other Users of the Service and the Public. Party Services such as Facebook, sharing it with blogs, etc.).
To read more: https://poshmark.com/privacy
Poshmark FAQ
To read more: https://poshmark.com/faq
Top Poshmark Services

Customer Care, Shipping Service, Rewards Program

Top Poshmark Products

Marketplace, Account, Website

Poshmark Pros and Cons

Pros: Deals on poshmark, How easy it was to sell, Diversity of products, Concept, Variety

Cons: Customer service, No customer service, Scamming, Unable to contact customer service, No phone number

Summary

Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark is ranked 86 out of 293 in Auctions and Marketplaces category

Area Served

USA, Worldwide

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

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