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Contact Poshmark Customer Service

Poshmark Phone Numbers and Emails

Customer Service Number:

  • (650) 262-4771
    This number is currently not in service
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Poshmark Emails:

Accessibility
Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Law Enforcement
Media
PR Inquiries
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Poshmark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Poshmark Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Poshmark is 6502624771. 22% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.

View full overview ›

How to Contact Poshmark Customer Service?

Most Popular Number:

(650) 262-4771
This number is currently not in service
Total calls: 45 177 Issues resolved: 562 Last call: Nov 13, 2025

If you are looking for an opportunity to contact Poshmark through a call, a company provides this opportunity to its customers. If you have questions or need assistance use Poshmark customer service phone and call at +1 (650) 262-4771. Poshmark customer service will try to do everything to help you with your queries.

In case you’re having difficulties with a Poshmark seller, refund or delivery you may ask any questions by sending an email. You just need to understand the core of the issue you‘re experiencing and what Poshmark email address you should use.
For example, you may send an email to support@poshmark.com or hello@poshmark.com regarding any general information.
If you have any copyright infringement inquiries send email to copyright@poshmark.com.
If you are a representative from a law enforcement agency please contact at lawenforcement@poshmark.com.
There is another way to contact Poshmark support. On the contact page, click the “Visit Support Center” button and after being redirected to the support center, click the button “Contact Support”. Fill out the form with your contact information, the subject of your issue and describe the difficulties you encountered, you can also attach a file if necessary.

The best way to get in touch with a live person at the support team is to contact the Poshmark phone number customer service at +1 (650) 262-4771.
There is also an alternative way to contact a live person: you may try to reach out to Poshmark via their social media. Poshmark customer service will try to assist you. You may send a message through Poshmark Facebook page @Poshmark, also send DM or message on Twitter @Poshmarkapp.

PissedConsumer Club

Contact Information

Poshmark Website:

Poshmark Help Center:

Corporate Office Address:

Poshmark Inc.
203 Redwood Shores Pkwy, 8th Floor
Redwood City, California 94065
United States

Other Info (opening hours):

Other Locations:

KRM Plaza, South Wing 2 Harrington Rd.,

6th Floor,

Chennai,

India 600 031


312-151 W Hastings St,

Vancouver,

British Columbia V6B 1H4,

Canada


223 Liverpool St,

Darlinghurst,

New South Wales 2010,

Aaustralia

More contact details

Poshmark Customer Service Reviews

1.4 / 5
Bad
Omolola A Ydb
Fraudulent Business
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Its very bad for Poshmark not to have customer service phone number or live agent for communication.

Justine D Ktm
Can't access my account and can't get any help
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I changed my password and then got completely locked out of Poshmark. I'm told to contact customer support, yet I still can't get help.

It's a simple login issue that has now been two days with zero support. I cannot access my items, my earnings, or accept the order I just received. Trying to get a successful solution in a timely fashion on Poshmark just does not happen. I think Poshmark has the worst customer support I've ever come across.

They do not truly care about their users. If they did, they wouldn't have such a poor customer service support rating. Maybe Poshmark should listen to the people who use their platform and make some healthy, beneficial changes. The people are who keep Poshmark up and running; we should be treated better.

I could run the customer support department better tied up and with my eyes closed.

If I operated this way at my job, I'd be fired. Not to mention the company as a whole wouldn't last.

Theron Cqy
0 rating

I was confronted by an automated system, and learned that there was no intelligence on the answering end of the call.

Jeziel Wem
No happy

They didn't let me know how to change my email to my new email I like shopping for Poshmark I want to shop again all I want to do is to give them my new email they always send a code to the old email address and I can't receive the code because I don't have the old email address they have to send the code to my new email address which is lstoker200@***.com

How Good is Poshmark's Customer Service?

Justine D Ktm
Justine D Ktm
Feels Disappointed | Oct 29, 2025

Poor & non helpful.

Read full quote
Nancy G Dei
Nancy G Dei
Feels Disappointed | Oct 10, 2025

No telephone contact number. Communication is through email only. They pretty much ignored the sellers authorization to issue refund after the seller told me that they would issue a refund.

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Sonya Renee P
Sonya Renee P
Feels Disappointed | Sep 06, 2025

Aggravating frustrating and nothing good all the AI worker did was repeat stuff over and over!air made me extremely nervous. I can write her And I have not ordered any thing over the internet in years so I ordered something and it never made it to my home,then I could not find a way to message any one,it just kept running me in circles, and saying my pass code and number were wrong,would NOT let me download any thing either,I stayed on my phone from 9:05 am. to 4:30!pm. trying to get a refund from a previous Oder over 9 days ago! I had a massive headache before 6 pm that same night!I never spoke to ANY live person it was that AIs woman’s voice that is a complete idiot, that would ignore half of the commands! To say any thing else would be it’s going to be years before I get back on the internet!

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Felicita S Zgl
Felicita S Zgl
Feels Disappointed | Aug 17, 2025

I couldn’t get to any one nobody answer.I ordered Rivit Romantic Beauty EYEBROW 2in 1 Brow Powder &Gel kit . I wanted the Dark Brown and they sent me Medium Brown and that is not what I need. If you can’t send me what I ordered I want a full refund of my money. Thank you

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Mariane I Syb
Mariane I Syb
Feels Disappointed | Jul 22, 2025

I wish the customer service replies to all those phone calls. Because till now I don’t have an answer.
Thank you
Marianr

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Marilin Fwm
Marilin Fwm
Feels Disappointed | Jul 21, 2025

Unwilling to help gives different excuses instead of admitting they messed up

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Summary of Poshmark Customer Service Calls

45.9K TOTAL
CALLS
00:53 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poshmark?

Shipping and Delivery Question:

  • “Item did not arrive but is marked as delivered”
  • “Wanted to know when my items will be shipped”
  • “Shipping problems”

Request for Information Question:

  • “Verification code error not resolved”
  • “No verification for my order made Nov 10, 2025 for Womens size 8 Asics nimbus black runnning shoes. Cost $110.35. Please e-mail me back and let me know what's going on with my order.”
  • “I have a problem about my refund”

Account Question:

  • “I don’t recognize the email on my account”
  • “My account is not working and payments won’t go to my bank.”
  • “Try to close an old account and open a new you but can’t”

Payments and Charges Question:

  • “Items charged for but not sent”
  • “Charged for Item - no receipt- no shipping info”
  • Fraud

Product/ Service Question:

  • “Someone has my photo and name on their poshmark page and I reported this in September and it is still there and I am very upset and angry and want it removed”
  • “Will not let me purchase item I have to show my drivers license.why”
  • “I would like to order a bag from the website to regornice i need to show my drivers license”

Return/ Replace Question:

  • “Incorrect order and return deadline”
  • “Return the item”
  • “In case i need to return a product”

Activation/ Cancellation Question:

  • “Cancel offer”
  • “My order was cancelled after I shipped it”
  • “To cancel sale”

Refund Question:

  • “Refund on girbaud jeans that were never shipped”
  • “Refund”
  • “Refund immediately”

Cards Question:

  • “Cannot get card update cleared to get on poshmark promoted closet”
  • “Issues with card”
  • “Because you’re not letting me use my card”

Staff Question:

  • “Terrible customer service”
  • “This seller x3thebigox3 was rude”
  • “Customer service”

Website/ Application Question:

  • “Is your website down?”
  • “The website is not allowing me to make any purchases I was informed to contact customer service”
  • “App will not let me upload information to send for my return”

Employment Question:

  • “Poshmarkpay.com investment why do we have to pay for a job”
  • “1099 tax issues”
  • “I need 1099 k”

Other Question:

  • “An order I placed”
  • “Item issue”
  • “Problem scam”

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