Poshmark Phone Numbers and Emails

Customer Service Number:

  • (650) 262-4771
Send Message

Poshmark Emails:

Accessibility
Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Law Enforcement
Media
PR Inquiries
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Poshmark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Poshmark Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Poshmark is 6502624771. 23% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id.

View full overview ›

How to Contact Poshmark Customer Service?

Most Popular Number:

(650) 262-4771
Total calls: 37 801 Issues resolved: 442 Last call: May 18, 2024

How to contact Poshmark by phone number?

If you are looking for an opportunity to contact Poshmark through a call, a company provides this opportunity to its customers. If you have questions or need assistance use Poshmark customer service phone and call at +1 (650) 262-4771. Poshmark customer service will try to do everything to help you with your queries.

In case you’re having difficulties with a Poshmark seller, refund or delivery you may ask any questions by sending an email. You just need to understand the core of the issue you‘re experiencing and what Poshmark email address you should use.
For example, you may send an email to support@poshmark.com or hello@poshmark.com regarding any general information.
If you have any copyright infringement inquiries send email to copyright@poshmark.com.
If you are a representative from a law enforcement agency please contact at lawenforcement@poshmark.com.
There is another way to contact Poshmark support. On the contact page, click the “Visit Support Center” button and after being redirected to the support center, click the button “Contact Support”. Fill out the form with your contact information, the subject of your issue and describe the difficulties you encountered, you can also attach a file if necessary.

The best way to get in touch with a live person at the support team is to contact the Poshmark phone number customer service at +1 (650) 262-4771.
There is also an alternative way to contact a live person: you may try to reach out to Poshmark via their social media. Poshmark customer service will try to assist you. You may send a message through Poshmark Facebook page @Poshmark, also send DM or message on Twitter @Poshmarkapp.

PissedConsumer Club

Contact Information

Poshmark Website:

Poshmark Help Center:

Corporate Office Address:

Poshmark Inc.
203 Redwood Shores Pkwy, 8th Floor
Redwood City, California 94065
United States

Other Info (opening hours):

Other Locations:

KRM Plaza, South Wing 2 Harrington Rd.,

6th Floor,

Chennai,

India 600 031


312-151 W Hastings St,

Vancouver,

British Columbia V6B 1H4,

Canada


223 Liverpool St,

Darlinghurst,

New South Wales 2010,

Aaustralia

More contact details

Poshmark Customer Service Reviews

1.3 / 5
Bad
Mercedes R Tdh
I need to cancel an order and get an immediate refund. They haven’t got to me yet.

I ordered an almost $800 dress. They were fast and available to take my money.

After more than a month, the seller didnt send my package. Now they wouldnt reply or get back to me about the cancellation and refund.

Read full review
Michelle G Jqr
Return item
stars-rating stars-rating stars-rating stars-rating stars-rating
1.4

I was forced to keep something txt was falsely described. Lost money, time & trust. Poor customer service from seller & company

Read full review
Guest-5815287
Ordered by mistake

I ordered by mistake. 2 same dresses.

Both wrong size.

I dont even know how second one happened. I cant even get an exchange

Read full review
Guest-5770966
I needed help. I WILL NEVER BUY FROM POSHMARK AGAIN!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Will never deal with them again no one ever helped me I had to pay $5 to get someone to help me. Awful way to run a business. Will be posting on Facebook and calling the better business bureau

Read full review

How Good is Poshmark's Customer Service?

Linda W Mwa
Linda W Mwa
Feels Disappointed | May 15, 2024

Very disappointed. Would not recommend Poshmark to anyone!

Read full quote
Terriann Kcv
Terriann Kcv
Feels Disappointed | May 14, 2024

Terrible

Read full quote
Danicka Bsc
Danicka Bsc
Feels Disappointed | May 14, 2024

I brought some shoes on May 6th and still haven't gotten?

Read full quote
Gal Tsb
Gal Tsb
Feels Disappointed | May 14, 2024

Very dissatisfied

Read full quote
Penne Bkt
Penne Bkt
Feels Disappointed | May 11, 2024

I’m waiting for seller to respond
Cust svc said give seller at least 7 days

Read full quote
Chrishawn Nch
Chrishawn Nch
Feels Disappointed | May 10, 2024

Terrible. My package never got here and I'm still waiting for my Michael kor boots

Read full quote

Summary of Poshmark Customer Service Calls

38.5K TOTAL
CALLS
01:02 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poshmark?

Shipping and Delivery Question:

  • “Item never shipped”
  • “Did not receive my order”
  • “My order hasn't arrived”

Request for Information Question:

  • “Questions regarding posts”
  • “Need help sellers access”
  • “Seller question”

Account Question:

  • “Poshmark has blocked me from shows, buying doing anything on poahmark...want to know why??”
  • “Cannot order/ name wrong on account”
  • “Password”

Payments and Charges Question:

  • “Payment”
  • “Payment and email problems”
  • “Multiple payments”

Return/ Replace Question:

  • “Issues resolving a problem with a return”
  • “Return issues”
  • “Trying to change my email and address”

Activation/ Cancellation Question:

  • “Order cancellation after 10 days.”
  • “Cancelled order”
  • “Need to cancel order”

Refund Question:

  • “I want to refund. I got scammed”
  • “Refund”
  • “To get my refund”

Product/ Service Question:

  • “Bought fake lv bag listed as authentic”
  • “Defective missing merchandise”
  • “Just Made an order and money Money was taken out of my bank account but it said the item had already been sold”

Cards Question:

  • “Gift card”
  • “Doesn't accept my card”
  • “Im trying to pay with a Visa card”

Staff Question:

  • “Customer service”
  • “Customer service help”
  • “Rude customer”

Website/ Application Question:

  • “Trying to purchase something and the web site says I "cannot buy at this time" I don't know why I purchased something before and paid every thing”
  • “I’m having difficulties with the web site and need to speak to someone but they don’t do phone call.This is being annoying and is extremely frustrating!!! Thank you!”
  • “App not working”

Employment Question:

  • “1099K”
  • “Error in reported 1099-k form”
  • “Need to get paid”

Other Question:

  • “Recent order”
  • “Dispute”
  • “Issues with paying”

About

Related Companies

Poshmark Canada

Summary

Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark reviews and complaints

Poshmark is ranked 151 out of 763 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

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