Poshmark Phone Numbers and Emails

Customer Service:

  • (650) 262-4771

Poshmark Emails:

Accesibility
Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Law Enforcement
Media
PR Inquiries
More phone numbers and emails Less phone numbers and emails

Poshmark Contact Information

Poshmark Website:

Poshmark Online Chat:

Corporate Office Address:

Poshmark Inc.
203 Redwood Shores Pkwy, 8th Floor
Redwood City, California CA 94065
United States

Other Info (opening hours):

Locations:

India

KRM Plaza, South Wing 2 Harrington Rd.,

6th Floor, Chennai,

India 600 031, IN

Canada

312-151 W Hastings St,

Vancouver, British Columbia

V6B 1H4, CA

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Poshmark Rating Based on 1.6K Reviews

Rating details

1.8
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Poshmark Customer Service Calls

7.3K TOTAL
CALLS
01:31 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poshmark Customer Service?

Shipping and Delivery Question:

  • “I ordered a package and I never received it”
  • “Need a tracking number for returned item”
  • “Did not receive item”

Request for Information Question:

  • “Need help account”
  • “General questions”
  • “Never receive the code to change information on my account”

Account Question:

  • “Not able to log in”
  • “Locked out of account”
  • “Account was was restricted and should not have been. I have not posted any counterfeit items.”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Cancel order and refund”
  • “Cancel order immediate help required”

Payments and Charges Question:

  • “Regarding missing money”
  • “Fraudulent charge”
  • “Direct deposit”

Return/ Replace Question:

  • “I have been denied a return”
  • “Unable to contact to return”
  • “Return”

Refund Question:

  • “I have waited 17 days for my refund and I'm very frustrated!!!!”
  • “Refund my money”
  • “My refund ! Have not recieved in full”

Product/ Service Question:

  • “Damaged item”
  • “Reorder a new check”
  • “No answer from seller damaged product”

Cards Question:

  • “My credit card hero's cycling through caotcha”
  • “Give credit card information”
  • “My card getting charged”

Staff Question:

  • “Customer service”
  • “Ive sent my buyer's theur irder in a very timely manner, i havent been able to redeem MY MONEY & IM VERY IRRITATWD WURH CUSTOMER SERVICE AS WELL SO ID LUKE MY MONEY I CAN SEE THAT THEIR PRODUCT WAS DELIVERED FOR I HAVE THE SHOP APP I CAN SEE EXACTLY”
  • “Bad customer service”

Website/ Application Question:

  • “Help with website”
  • “We were scammed out of $180 on your site”
  • “Can't use site”

Employment Question:

  • “Job purpose”
  • “Sell of item when do I get paid”
  • “Chsnge how I get paid”

Other Question:

  • “Order problem”
  • “Problem with an order”
  • “Scammed”

About

Poshmark Terms of Service
A user may be both a Buyer and Seller. Downloading or using the Software is at The Customer's sole risk. Unless otherwise stated, all fees are quoted in U.S. dollars. Tax will be displayed. Sellers, Poshmark will provide Sellers with the amount of Taxes collected. Items through the Service. Sellers to sell Items or of Buyers to buy Items. TO PAY FOR OR DELIVER THE ITEM(S) OFFERED. AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SERVICE. Buyers may offer to purchase Items from Sellers. Poshmark's obligations for that sale are complete. Seller transfers title to the Item upon shipment. Service (including the Software). Other restrictions may apply. Poshmark, its users and the public. THE SERVICE IS AT THE CLIENT'S SOLE RISK. IS" AND "AS AVAILABLE" BASIS. FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
To read more: https://poshmark.com/terms
Poshmark Privacy Policy
Services and help The Company analyze Services usage more accurately. On most web browsers, The Client will find a "help" section on the toolbar. Third Party Services. poshmark.com may receive personal information about The Client from third-party sources. To operate the Services. For research and development. To send The Client of Poshmark marketing and promotional communications. poshmark.com may send The Client Poshmark-related marketing communications as permitted by law. The Company work with advertising partners to display online advertisements. For compliance, fraud prevention, and safety. To create anonymous, aggregated or de-identified data. As The Company develop Company's business, Website might sell or buy businesses or assets. Services, The Company may disclose the personal information that The Client of Poshmark authorized Poshmark to share. Other Users of the Service and the Public. Party Services such as Facebook, sharing it with blogs, etc.).
To read more: https://poshmark.com/privacy
Poshmark FAQ
To read more: https://poshmark.com/faq
Top Poshmark Services

Customer Care, Shipping Service, Deal

Top Poshmark Products

Marketplace, Account, Profile

Poshmark Pros and Cons

Pros: No pros, Good way of getting favorite brands at discounted prices, Variety, I need to contact poshmark for the situacion, Diversity of products

Cons: Customer service, No customer service, Unable to contact customer service, Terrible customer service, Worst customer service ever

Related Companies

Poshmark Canada

Summary

Poshmark is an online clothing retailer that focuses on selling clothing and apparel for women. The company mainly operates across the US and Canada. Nowadays, it has a large number of regular clients. Poshmark distributes various products like tops, denim, bags, clutches and tops. In addition the store sells many different accessories. The company sells products of such brands as Gucci, Louis Vuitton, Tory Burch, Brandy Melville and Alexander Wang. Poshmark was mentioned in magazines like Good Morning America, Bloomberg, Fast Company, The Wall Street Journal and many more.

Poshmark reviews and complaints

Poshmark is ranked 97 out of 396 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada

Payment Methods

PayPalMasterCardAmerican ExpressVISADiscover

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