Contact Poshmark Customer Service
Poshmark Phone Numbers and Emails
Customer Service Number:
-
(650) 262-4771
Poshmark Emails:
Poshmark Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poshmark Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poshmark is 6502624771. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Poshmark Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Poshmark is 6502624771. 23% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Poshmark may ask you for the following information to identify you as a customer: email, first and last name or order id.
People call Poshmark mainly because of request for information, account, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Poshmark is support@poshmark.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Poshmark Website:
Poshmark Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
KRM Plaza, South Wing 2 Harrington Rd.,
6th Floor,
Chennai,
India 600 031
312-151 W Hastings St,
Vancouver,
British Columbia V6B 1H4,
Canada
223 Liverpool St,
Darlinghurst,
New South Wales 2010,
Aaustralia
Poshmark Customer Service Reviews
Please generate another label for order. The package returned back to me and ghe product sold is a halloween costume.
I had problems with my closet and sale. No one contacted me, and I still have a problem.
I tried to call, but the number wasn't working. I tried to delete the app and create a new one, but I couldn't. Poshmark said I am a member there. I have no idea what to do.
Customer Service isn't answering me back. There's no response to my emails!
They don't have customer support on the phone only by email. They they have a place you can leave a message but it said the voicemail was full so that was even helpful.
You all took my money and won't give it back. I want my money back, $349 back.
Stop scamming people. You took my money and yes, you can refund me.
How Good is Poshmark's Customer Service?
Summary of Poshmark Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Poshmark?
Shipping and Delivery Question:
- Didn't receive a reply to my email
- “Item not received”
- “I have not received my package.”
Request for Information Question:
- “How to return an item NOT ordered”
- “Checking if I used your site before”
- “Help with new order!”
Account Question:
- “Account hacked haven’t received payment”
- “Someone hacked my account”
- “I can’t find my purchase under my account”
Payments and Charges Question:
- “Payment”
- “Received payment”
- “Charges wrong”
Return/ Replace Question:
- “Return and been harassed”
- “Need new return shipping label”
- “Return”
Activation/ Cancellation Question:
- “Cancellation”
- “My order got cancelled.”
- “Cancel order”
Refund Question:
- “Trying to refund several times not working”
- “REFUND, SELLER IS REFUSING TO CONTACT ME”
- “Refund”
Product/ Service Question:
- “No product”
- “First time buying with Poshmark and it seems like my card was run six different times and I don’t want to be charged all six times for one pair of boots”
- “Trying to buy an item. It's my first time & having login problems.”
Cards Question:
- “Cash in card”
- “I need to make sure poshmark is emailing me for my card information and not a scammer”
- “Cannot correct my credit card information”
Staff Question:
- “Bad customer service”
- “Customer service”
- “Customer service help”
Website/ Application Question:
- “I was told to submit more photos and the site is not allowing me to. My husband, a professional illustrator, says the cardigan is taupe, not champagne, which as a yellow/cream base. Thank you”
- “Being harassed on there website for wanting to return an item.”
- “App not working”
Employment Question:
- “Trying to get paid”
- “1099K”
- “Error in reported 1099-k form”
Other Question:
- “Locate order”
- “Listing error”
- “Locate purchavr”
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