Poshmark
Reviews and Complaints
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Verified Reviewer |
The Bronx, New York
Unprofessional chat on Poshmark
The chat Lisa on Poshmark was very rude to me sending me a scam email. I have screenshots of it.
She was very unprofessional and kept asking me for my card balance.
Please don't let her try to help customers out in Poshmark. Thank you!!So not speak to a Lisa in Poshmark chat.
Guilford, Connecticut
Someone trying to currently pose as poshmark
There is no customer serviceMultiple scammers tried to get my life savings posing as customer support and pretend buyers and no one at poshmark has even acknowledged after calling and emailing. Not a safe site.
It is not a safe site to sell on. I posted a big ticket item in a matter of minutes tons of scammers even mirroring poshmark support telling me I sold the item and trying to get my banking info.
It mirrored the poshmark support.
I immediately tried to get a hold of poshmark support for hours to report this and as of now no one has responded. The public needs to be aware of this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
I would rate zero. A merchandise salesperson sold me an item that was supposed to be new.
It was a hairdryer. However, inside the filter vent, there were hair and dust follicles. When I requested for a review, I was told I could return the item for a refund. I do not know the amount of the refund and also whether the cost involved in the shipment to me would be refunded.
It is very hard to communicate with that company, and the woman was very rude. Who sold me the product?
- Online shopping
- Product delivered not as described
Preferred solution: Price reduction
User's recommendation: Don’t shop Poshmark without being very careful about your
Minneapolis, Minnesota
Confusing email regarding an item I am selling
I received an email at Poshmark saying a copy and paste this link so that I can get paid for the baseball lamp. I am trying to sell. Is this a scam?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Verification nonsense costing $500
They robbed me
I have sales, and you won't let me sell my stuff, even after sending proof and connecting my bank account that receives direct deposits.
- Pros are my stuff legit and sold instantly
- You cost me 500
Preferred solution: My sales
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shamokin, Pennsylvania
A pair of shoes.I purchand it was false advertisement.About the size of the shoe
A pair of shoes.I purchand it was false advertisement.About the size of the shoe. They were advertised as a size 11 but sent out a 10.5
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received my merchandise
i only received a post card. No merchandise.
never received the coat. ssl there are pictures of what i received.
your voice mail is full cant leave messages. so sad.
- Happy with most of my purchases
- Need posher to be honest
Preferred solution: Full refund
User's recommendation: make sure how you are buying from
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ossining, New York
Scammers on Poshmark
I signed up on Poshmark with good intention of selling some things. I posted my first item for sale and was surprised at how quickly it sold within minutes.
I did not expect that suddenly it was like I was attacked with 1 million people interested in this item an email came to me that said I needed to agree to the sale And it said I needed to put in a credit card number as well as give the full amount of money available in my account I immediately got suspicious and as it turns out, I was right to do so because suddenly they were charges coming through my credit card and I was being scammed There does not seem to be any protections against scammers on Poshmark. Its very upsetting. I am going to be filing complaints with the consumer protection bureau, as I dont think that Poshmark puts in anything to protect people against this type of fraud. I would very much like to speak to someone at Poshmark regarding my experience.
I think that someone there needs to know whats happening and I would be happy to forward the emails I received that showed what the scammers were doing. Poshmark is clearly not taking responsibility for the scamming population on their site.
User's recommendation: Do not use Poshmark. It is loaded with scammers. You cannot trust anything even if you were to sell a product most likely it would not be kept. It is not like the Porsche. Mark was a few years ago
Meriden, Connecticut
Frustration trying to validate my card for a first order on my account
This system is horrible. Trying to verify my card so my buyer can get their item ASAP and my card wont verify.
I tried several and none of them would which Im not sure why.
I even typed it into the support chat because they asked for it and then proceeded to not respond back which is frustrating since I just gave them my info. Extremely unprofessional.
User's recommendation: Do NOT use this website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Question regarding the extra charge when I go to check out
I would like to know why, when I submit my offer, it's one price and then when I actually go to check out, it's about $30 more.
Preferred solution: Reply to my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Customer Support
This company does not have customer support, IT'S INCREDIBLE! Everytime i send a message, it comes the same automated message.
It does not matter the topic you choose,is the same.
Open your store somewhere else that can provide with customer service. They charge 20% of every sale and have NO customer support.
DONT USE THESE PEOPLE!
- Is easy to post
- No customer serice
Preferred solution: I want to be able to sell my stuff.
User's recommendation: DONT OPEN A STORE HERE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
I bought a shoes Poshmark don’t send me receipt, and they didn’t deliver my shoes
I bought a shoes Alexander mc queen on Poshmark , i havent received yet ( the name of the owner is ( @darianggambe) no email received no message texte
User's recommendation: Clintonstar2@***.com
Miami, Florida
Being scanned
Im being scammed and you can simply look at my screenshot that I showed you and you can figure it out and Im very upset that I cannot even call a single person in Poshmark.! I am furious and very upset right now because I cannot even contact you guys without a response without talking to a real human being or nothing and you guys should be ashamed of yourself Contact me, please
User's recommendation: Do you have any customer service that I can speak to? Unbelievable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ayuda con mi cuenta
The page required me to return an item that has not yet arrived. Additionally, it won't allow me to buy or sell items.
I need a solution for my account.
They also requested that I make some transfers for 800 dollars, which should solve the problem and would be reimbursed. However, I have not received an answer.
- There are no answers or solutions
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Buyer scam
I was selling a purse and received a few offers for it. One of the potential buyers sent me his number so we could continue our conversation outside of the app.
Then he proceeded to send me fake information stating that his payment had not been processed and assured me that Poshmark would reach out to me shortly. Subsequently, Poshmark texted me, stating that I needed to use Apple Pay to deposit $200 because it was necessary to have a balance in my account before selling any products. I was told that once I sent the $200, it would be refunded immediately to confirm that I am not a fake seller. I have all the text messages and proofs.
I also retained emails concerning my account, which I deleted later because I did not want to lose any more information after being scammed.
My bank will not help me dispute this charge until I get it resolved with Poshmark. Any assistance would be helpful, as $200 is a significant amount and this situation is extremely frustrating.
- Scammers being buyers
Preferred solution: Full refund
User's recommendation: make sure buyers aren’t scammers and do not allow buyer adding phone number to any conversation or listing strictly communicating through the app
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that's Poshmark NO support and when they do, it's like they hired dumb and dumber to answer because it never makes any sense.