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Verified Reviewer
New Reviewer

Need a supervisor

Poshmark - Need a supervisor
An item was not delivered properly. I filed a report, 2 actually with the usps and have sent multiple emails to customer support and have not received a proper response, or follow up, instead my funds were released. My item was over $500 and I can't seem to have a supervisor or representative speak with me? This is ridiculous and unprofessional!

User's recommendation: Steer clear!

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ID
#4051280 Review #4051280 is a subjective opinion of poster.
Cons
  • No phone number to speak with customer service
Loss
$544
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Poshmark don’t response to my mesages

My last purchase was a fraud. The seller sent me a floral shirt on 9/23/22 Order# 6150be30afe96b853****c49 with horrible smell I couldn't even tried. Contact her personally & she refuse my return. Then she charged my credit card without me accepting the order. I'm already disputed this transaction to my credit card. But I want to return this item & Postmark don't allows . Please take care of this matter as soon as possible. Thanks a lot for ur support.

User's recommendation: To fight for their rights.

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1 comment
#2260784

You have the right to remain silent.

ID
#4050835 Review #4050835 is a subjective opinion of poster.
Location
Titusville, Florida

Missing order

Resolving my first order which was paid for then nothing else, was a disaster. I dont know what happened to my order because no one told me. A telephone# is given for customer support and they answer by saying they dont use the phone to email them, ridiculous, there is no option to speak with anyone! In the mean time I replaced the order with a different seller with whom I was very satisfied with. However, I have nothing good to say about Poshmark!

User's recommendation: Buyer beware, read everything there is about the seller!

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ID
#4048893 Review #4048893 is a subjective opinion of poster.
Location
Leominster, Massachusetts
New Reviewer

Pending balance

Needs Phone Support for Everyone using Poshmark. Otherwise, it's frustrating & very unreliable concerning any issues.

User's recommendation: Use another app rather than poshmark.

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ID
#4048807 Review #4048807 is a subjective opinion of poster.
Pros
  • Good honest sellers who sold items in good condition
Cons
  • Unable to get real support concerning issues
Loss
$9
Preferred solution
My pending balance
New Reviewer

Order that was placed

I never gotten a confirmation number for order that was placed today nor did I get a final receipt !!! I am waiting on my email confirmation .. when are you going to send the email out to the customers .. I ordered a dress today and still havent seen any evidence of the order I am really dissapointment
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ID
#4048445 Review #4048445 is a subjective opinion of poster.
Preferred solution
I like to speak to someone

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Verified Reviewer
New Reviewer

Wrong activity in my account

Again u want me to repeat my self? I already send u a message I already put the code and the message went through. I am telling you if I dont here from Poshmark in a couple of hours I will take action immediately. What a terrible service between u and Poshmark extremely disappointed
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1 comment
#2260786

You're making yourself look illiterate or childlike with the "u" thing. Nobody is going to take you seriously ; I don't care if it has become common.

ID
#4048014 Review #4048014 is a subjective opinion of poster.
Pros
  • Some times cheap
Cons
  • Extremely terrible customer service and no phone to contact them
Preferred solution
I need customer service regarding an item that the seller charged me with out my permission and with out answering my questions
New Reviewer

I'm not able to set up PayPal

Line would not accept a voice mail I can't seem to set up PayPal please help I dont know where the user name comes up please help
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ID
#4045456 Review #4045456 is a subjective opinion of poster.
Preferred solution
I can’t seem to set up PayPal
New Reviewer

I need to talk to someone about a order.

Can I get some customer service please 502-533-****. I placed an order for a *** pack it has an arrived cant track it cant talk to anybody I need some help. !!!
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ID
#4044652 Review #4044652 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Seller not shipping

I dont know what happened except the seller has not shipped them. $98 dollars. Im not happy can a Representative call me immediately please
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1 comment
#2260788

It won't happen.

ID
#4042189 Review #4042189 is a subjective opinion of poster.
Location
Denver, Colorado
New Reviewer

Cant verify

They won't answer phone mailbox full .. and they don't respond to emails so how do you purchase cloths
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1 comment
#2260790

How to purchase clothing ? Go to a real store.

What's to talk about ? Look, try on, reject or accept, pay and/or depart. End of deal.

Nobody is going to pay people to sit behind a phone in case somebody with some question or another desires to call. And nobody wants the job, either, for minimum wage and maximum boredom.

ID
#4040763 Review #4040763 is a subjective opinion of poster.
Preferred solution
Purchase
New Reviewer

Cant get verify

Want to make a purchase and it needs to verify identity I cannot scan the back of my ID.. making this difficult
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ID
#4040738 Review #4040738 is a subjective opinion of poster.
Pros
  • Cloths
Cons
  • Cant purchase
Preferred solution
I'd like to make purchases..

Having problems

I run themidwestmess @thereviewers and because of a scamming customer that was told everything and still tryd to play games of not paying me at my store y'all put my store on hold so I'm very unhappy this is all because I wouldn't refund something that didn't need refunded I want my store back open
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ID
#4040600 Review #4040600 is a subjective opinion of poster.
Location
Westville, Illinois

Shipping issue

Somehow,, it looks like I might have 2 emails connected to your company. When you send the labels I never get them. I am wondering if I can change my email address all together. I FEEL AWFUL that I could not send my items to the customers. Tank you Linda
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1 comment
#2259567

I’m having the same problems. I have 2 sales and cannot get shipping labels sent.

ID
#4039623 Review #4039623 is a subjective opinion of poster.
Location
Big Bear, California

Did not receive payment

Pair of shoes on here and theyre telling me that Ive never sold anything and I never received the payment for the shoes shoes
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ID
#4038596 Review #4038596 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

Damage

Place a order for a black snatch waist trainer which was damaged when shipped n smelled like cigarettes smoke this is not fair want a refund

User's recommendation: Be careful who I buy from n make sure no cigarettes smoking.

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ID
#4038593 Review #4038593 is a subjective opinion of poster.
Location
Indianapolis, Indiana