Shawniece Hif

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Verified Reviewer
| map-marker The Bronx, New York

Unprofessional chat on Poshmark

The chat Lisa on Poshmark was very rude to me sending me a scam email. I have screenshots of it.

She was very unprofessional and kept asking me for my card balance.

Please don't let her try to help customers out in Poshmark. Thank you!!So not speak to a Lisa in Poshmark chat.

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Clance Eqn
map-marker Guilford, Connecticut

Someone trying to currently pose as poshmark

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Someone trying to currently pose as poshmark
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Updated by user Nov 28, 2024

There is no customer serviceMultiple scammers tried to get my life savings posing as customer support and pretend buyers and no one at poshmark has even acknowledged after calling and emailing. Not a safe site.

Original review Nov 27, 2024

It is not a safe site to sell on. I posted a big ticket item in a matter of minutes tons of scammers even mirroring poshmark support telling me I sold the item and trying to get my banking info.

It mirrored the poshmark support.

I immediately tried to get a hold of poshmark support for hours to report this and as of now no one has responded. The public needs to be aware of this.

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Miriam D Kcu

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Verified Reviewer

Return

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Poshmark - Return
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I would rate zero. A merchandise salesperson sold me an item that was supposed to be new.

It was a hairdryer. However, inside the filter vent, there were hair and dust follicles. When I requested for a review, I was told I could return the item for a refund. I do not know the amount of the refund and also whether the cost involved in the shipment to me would be refunded.

It is very hard to communicate with that company, and the woman was very rude. Who sold me the product?

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Loss:
$155
Pros:
  • Online shopping
Cons:
  • Product delivered not as described

Preferred solution: Price reduction

User's recommendation: Don’t shop Poshmark without being very careful about your

Landy Cti
map-marker Minneapolis, Minnesota

Confusing email regarding an item I am selling

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Poshmark - Confusing email regarding an item I am selling

I received an email at Poshmark saying a copy and paste this link so that I can get paid for the baseball lamp. I am trying to sell. Is this a scam?

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SHEREEN E Exf

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Verified Reviewer

Verification nonsense costing $500

Poshmark - Verification nonsense costing $500
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Updated by user Nov 26, 2024

They robbed me

Original review Nov 25, 2024

I have sales, and you won't let me sell my stuff, even after sending proof and connecting my bank account that receives direct deposits.

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Loss:
$500
Pros:
  • Pros are my stuff legit and sold instantly
Cons:
  • You cost me 500

Preferred solution: My sales

Wylder Zxg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Shamokin, Pennsylvania

A pair of shoes.I purchand it was false advertisement.About the size of the shoe

Poshmark - A pair of shoes.I purchand it was false advertisement.About the size of the...
Poshmark - A pair of shoes.I purchand it was false advertisement.About the size... - Image 2
Poshmark - A pair of shoes.I purchand it was false advertisement.About the size... - Image 3

A pair of shoes.I purchand it was false advertisement.About the size of the shoe. They were advertised as a size 11 but sent out a 10.5

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Charlene L Lmq

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Verified Reviewer

Never received my merchandise

Poshmark - Never received my merchandise
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i only received a post card. No merchandise.

never received the coat. ssl there are pictures of what i received.

your voice mail is full cant leave messages. so sad.

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Loss:
$137
Pros:
  • Happy with most of my purchases
Cons:
  • Need posher to be honest

Preferred solution: Full refund

User's recommendation: make sure how you are buying from

Lynna Ojh

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Verified Reviewer
| map-marker Ossining, New York

Scammers on Poshmark

Scammers on Poshmark
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I signed up on Poshmark with good intention of selling some things. I posted my first item for sale and was surprised at how quickly it sold within minutes.

I did not expect that suddenly it was like I was attacked with 1 million people interested in this item an email came to me that said I needed to agree to the sale And it said I needed to put in a credit card number as well as give the full amount of money available in my account I immediately got suspicious and as it turns out, I was right to do so because suddenly they were charges coming through my credit card and I was being scammed There does not seem to be any protections against scammers on Poshmark. Its very upsetting. I am going to be filing complaints with the consumer protection bureau, as I dont think that Poshmark puts in anything to protect people against this type of fraud. I would very much like to speak to someone at Poshmark regarding my experience.

I think that someone there needs to know whats happening and I would be happy to forward the emails I received that showed what the scammers were doing. Poshmark is clearly not taking responsibility for the scamming population on their site.

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User's recommendation: Do not use Poshmark. It is loaded with scammers. You cannot trust anything even if you were to sell a product most likely it would not be kept. It is not like the Porsche. Mark was a few years ago

Tasnim Hla
map-marker Meriden, Connecticut

Frustration trying to validate my card for a first order on my account

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Poshmark - Frustration trying to validate my card for a first order on my account
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This system is horrible. Trying to verify my card so my buyer can get their item ASAP and my card wont verify.

I tried several and none of them would which Im not sure why.

I even typed it into the support chat because they asked for it and then proceeded to not respond back which is frustrating since I just gave them my info. Extremely unprofessional.

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User's recommendation: Do NOT use this website.

Resolved
Crayton Fwb

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Verified Reviewer

Resolved: Question regarding the extra charge when I go to check out

Poshmark - Question regarding the extra charge when I go to check out
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I would like to know why, when I submit my offer, it's one price and then when I actually go to check out, it's about $30 more.

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Preferred solution: Reply to my question

Resolved
Arlette M Xhh

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Verified Reviewer

Resolved: Customer Support

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Poshmark - Customer Support
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This company does not have customer support, IT'S INCREDIBLE! Everytime i send a message, it comes the same automated message.

It does not matter the topic you choose,is the same.

Open your store somewhere else that can provide with customer service. They charge 20% of every sale and have NO customer support.

DONT USE THESE PEOPLE!

View full review
Pros:
  • Is easy to post
Cons:
  • No customer serice

Preferred solution: I want to be able to sell my stuff.

User's recommendation: DONT OPEN A STORE HERE

1 comment
Guest

that's Poshmark NO support and when they do, it's like they hired dumb and dumber to answer because it never makes any sense.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

I bought a shoes Poshmark don’t send me receipt, and they didn’t deliver my shoes

I bought a shoes Poshmark don’t send me receipt, and they didn’t deliver my shoes
I bought a shoes Poshmark don’t send me receipt, and they didn’t deliver my... - Image 2

I bought a shoes Alexander mc queen on Poshmark , i havent received yet ( the name of the owner is ( @darianggambe) no email received no message texte

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User's recommendation: Clintonstar2@***.com

Iann Ziv
map-marker Miami, Florida

Being scanned

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Poshmark - Being scanned
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Im being scammed and you can simply look at my screenshot that I showed you and you can figure it out and Im very upset that I cannot even call a single person in Poshmark.! I am furious and very upset right now because I cannot even contact you guys without a response without talking to a real human being or nothing and you guys should be ashamed of yourself Contact me, please

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User's recommendation: Do you have any customer service that I can speak to? Unbelievable

Santiago P Tic

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Verified Reviewer

Ayuda con mi cuenta

Poshmark - Ayuda con mi cuenta

The page required me to return an item that has not yet arrived. Additionally, it won't allow me to buy or sell items.

I need a solution for my account.

They also requested that I make some transfers for 800 dollars, which should solve the problem and would be reimbursed. However, I have not received an answer.

View full review
Loss:
$800
Pros:
  • There are no answers or solutions

Preferred solution: Full refund

Dakota T Dbl

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Verified Reviewer

Buyer scam

I was selling a purse and received a few offers for it. One of the potential buyers sent me his number so we could continue our conversation outside of the app.

Then he proceeded to send me fake information stating that his payment had not been processed and assured me that Poshmark would reach out to me shortly. Subsequently, Poshmark texted me, stating that I needed to use Apple Pay to deposit $200 because it was necessary to have a balance in my account before selling any products. I was told that once I sent the $200, it would be refunded immediately to confirm that I am not a fake seller. I have all the text messages and proofs.

I also retained emails concerning my account, which I deleted later because I did not want to lose any more information after being scammed.

My bank will not help me dispute this charge until I get it resolved with Poshmark. Any assistance would be helpful, as $200 is a significant amount and this situation is extremely frustrating.

View full review
Loss:
$200
Cons:
  • Scammers being buyers

Preferred solution: Full refund

User's recommendation: make sure buyers aren’t scammers and do not allow buyer adding phone number to any conversation or listing strictly communicating through the app