Poshmark
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Purchased product not delivered to my address
Goods purchased were sent to another address, so the purchase price was forfeited and the recipient's details were not disclosed by the US Postal Service. Poshmark is a complete scam!
- Paying in advance and receiving nothing
Preferred solution: Full refund
User's recommendation: NEVER USE POSHMARK; THERE'S NO VETTING OF ANYONE SELLING AND THE BUYER IS THE ONLY ONE AT RISK...THE THIEVES WHO SELL & OF COURSE POSHMARK MAKE MONEY, THE BUYER LOOSES!MAKE MONEY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I am trying to get my activation fee of $200 refunded. I really don't like the way your company does business with these extra deposits, and you guys said you want to make sure you secure the customer and the seller.
This just seems a little too shady for me, so I would like to get my money back as soon as possible. I need to speak to a live representative.
I don't like a company that doesn't have a live representative to speak to. That's not good customer service.
- No live customer service
Preferred solution: Full refund
User's recommendation: live representative
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
My Order
I order a slippers from the July 26 2024
And am not getting any update on my order.
I want update on my order.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order cancellation
I was in the process of placing an order with a Poshmark seller and begin to enter my credit card information, without realizing I had not verified this credit card yet as it was new. I did not pursue the sale any further however, the sale was put through on Apple Pay even though the card had not yet been verified by me.
I immediately reached out to the seller the next morning and she indicated I would have to deal with Poshmark directly. Their voicemail is full and isnt taking any additional messages. I tried emailing them. no resolution.
I have also gone through pissedconsumer.com and still nothing.
I am a first time buyer and this is a terrible first experience. I just want to cancel my order and cant get anybody to process the request.
- Cannot speak to an actual person
Preferred solution: Full refund
User's recommendation: I can’t recommend this company unless they respond to a simple request for a reply.
Columbia, Maryland
For the past week I have been contacting Poshmark in response to an email they sent asking if I changed my email. I responded back that I did not and have received no response.
Each time I sent a response to customer support or the security alert email I get an automated response back that they are looking into it and someone will contact me. This was fraudulent breach to my account.
I sent them screen shot of the fraudulent email of the person that breached my account. I sent a screen shot of the funds withdrawal the individual that said it was in process and still no response. This could have been stopped had they responded to the 10+ emails sent.
I tried to access my account and they locked me out and sent email on how to access but the email in order for me to access is fraudulent. Posted complaints to the CEO and 2 of his leaders on LinkedIn yesterday and still no response.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Don't see my selling items.
I had problems with my closet and sale. No one contacted me, and I still have a problem.
I tried to call, but the number wasn't working. I tried to delete the app and create a new one, but I couldn't. Poshmark said I am a member there. I have no idea what to do.
Customer Service isn't answering me back. There's no response to my emails!
Preferred solution: My app doesn’t work to sell items
User's recommendation: Poshmark doesn’t have working phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Verificar mi cuenta
Hola, tengo un problema grave y nadie me ayuda. Me han bloqueado la cuenta varias veces.
No entiendo por qué, si no he cometido ningún error. Nadie me dice si me he equivocado.
Porque al día siguiente, me desbloquean la cuenta, hago una compra, y me la cancelan y me la vuelven a bloquear. No entiendo, por favor, ayuda.
- Llega pronto las compras
- Bloquea a cada rato mi cuenta
- Cancelar todas mis compras sin motivo
- Tardan en solucionar
Preferred solution: Recuperar mi cuenta
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I thought eBay return policies were difficult…Until I bought something from Poshmark!
Take note: If you do not agree with or like the item you bought from Poshmark:
(1) Do not click on the link 'Accept Order' that is embedded in the email you will receive from Poshmark once they see the order was received by you. If you do, all is lost. You have signed over your funds to Poshmark. You will not get them back!
(2) In case you want to return your item - and you did not click on 'Accept Order' - you will feel like you are being interrogated by the Gestapo. You will have to prove your case by providing pictures, measurements, reasons, etc. Unless you are willing to jump through hoops again and again with customer service over several days, this effort will end in futility. You will lose your case. Money gone. No buyers protection.
Why would anybody buy or sell on this platform? Lesson learned. I will stick with Amazon.
Preferred solution: Full refund
User's recommendation: Be aware- you shop here on own risk. NO PROTECTION!
Roseville, California
Package was delivered but I wasn't home I want it shipped back
I purchased an order in some else email, It's paid for from my visa card, 940551****104801****34, I just want my package shipped back to me to same address, Thank you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The worst company ever, imagine I purchase an item for my daughter and I had to be the one to email them and find out why the item was not shipped and its two days now
They are currently telling me they are unable to ship my item because I am not in the U.S. and the shipping address I provided is an American address because my husband is currently overseas.
Preferred solution: Deliver product or service ordered
User's recommendation: They need better Customer service agent to communicate and let the customers know where the stand .
Canton, New York
I can't go live it says my last show didn't shut down
Im in tears I cant go live 3 days now it says shut down my last show I did, I heard theres a glitz but when will it be fixed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
Before I completed my order, a partial amount was withdrawn from my bank account. The item is still on the website.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Long Beach, California
Took my money
They said I need $200 on my card to get paid. The for verification they took 469.89 from my card and never gave it back.
What kind of *** is this.
Then when I went back to close out transaction it said not found..I just wanted to get the money from my customer since I am a seller. Like what kind of *** is this
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
My Order
I order a slippers from the July 26 2024
And am not getting any update on my order.
I want to cancel my order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plymouth, Massachusetts
Having trouble verifying my account for a sale
No one answered the phone! It also said the mailbox was full! Trying to get my account verified so I can ship out the package to the person that bought my item
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