Henry B Hij

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Purchased product not delivered to my address

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Poshmark - Purchased product not delivered to my address

Goods purchased were sent to another address, so the purchase price was forfeited and the recipient's details were not disclosed by the US Postal Service. Poshmark is a complete scam!

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Loss:
$290
Cons:
  • Paying in advance and receiving nothing

Preferred solution: Full refund

User's recommendation: NEVER USE POSHMARK; THERE'S NO VETTING OF ANYONE SELLING AND THE BUYER IS THE ONLY ONE AT RISK...THE THIEVES WHO SELL & OF COURSE POSHMARK MAKE MONEY, THE BUYER LOOSES!MAKE MONEY

Felicia K Eqc

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Refund

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Poshmark - Refund

I am trying to get my activation fee of $200 refunded. I really don't like the way your company does business with these extra deposits, and you guys said you want to make sure you secure the customer and the seller.

This just seems a little too shady for me, so I would like to get my money back as soon as possible. I need to speak to a live representative.

I don't like a company that doesn't have a live representative to speak to. That's not good customer service.

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Loss:
$200
Cons:
  • No live customer service

Preferred solution: Full refund

User's recommendation: live representative

Karah Dix

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| map-marker New York, New York

My Order

Poshmark - My Order
Poshmark - My Order - Image 2

I order a slippers from the July 26 2024

And am not getting any update on my order.

I want update on my order.

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Michele L Kgj

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Order cancellation

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Poshmark - Order cancellation

I was in the process of placing an order with a Poshmark seller and begin to enter my credit card information, without realizing I had not verified this credit card yet as it was new. I did not pursue the sale any further however, the sale was put through on Apple Pay even though the card had not yet been verified by me.

I immediately reached out to the seller the next morning and she indicated I would have to deal with Poshmark directly. Their voicemail is full and isnt taking any additional messages. I tried emailing them. no resolution.

I have also gone through pissedconsumer.com and still nothing.

I am a first time buyer and this is a terrible first experience. I just want to cancel my order and cant get anybody to process the request.

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Loss:
$60
Cons:
  • Cannot speak to an actual person

Preferred solution: Full refund

User's recommendation: I can’t recommend this company unless they respond to a simple request for a reply.

Anonymous
map-marker Columbia, Maryland

For the past week I have been contacting Poshmark in response to an email they sent asking if I changed my email. I responded back that I did not and have received no response.

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For the past week I have been contacting Poshmark in response to an email they sent...

Each time I sent a response to customer support or the security alert email I get an automated response back that they are looking into it and someone will contact me. This was fraudulent breach to my account.

I sent them screen shot of the fraudulent email of the person that breached my account. I sent a screen shot of the funds withdrawal the individual that said it was in process and still no response. This could have been stopped had they responded to the 10+ emails sent.

I tried to access my account and they locked me out and sent email on how to access but the email in order for me to access is fraudulent. Posted complaints to the CEO and 2 of his leaders on LinkedIn yesterday and still no response.

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Klaudya V

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Don't see my selling items.

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Poshmark - Don't see my selling items.
Poshmark - Don't see my selling items. - Image 2

I had problems with my closet and sale. No one contacted me, and I still have a problem.

I tried to call, but the number wasn't working. I tried to delete the app and create a new one, but I couldn't. Poshmark said I am a member there. I have no idea what to do.

Customer Service isn't answering me back. There's no response to my emails!

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Preferred solution: My app doesn’t work to sell items

User's recommendation: Poshmark doesn’t have working phone number

Gabriela S Asg

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Verificar mi cuenta

Poshmark - Verificar mi cuenta
Poshmark - Verificar mi cuenta - Image 2

Hola, tengo un problema grave y nadie me ayuda. Me han bloqueado la cuenta varias veces.

No entiendo por qué, si no he cometido ningún error. Nadie me dice si me he equivocado.

Porque al día siguiente, me desbloquean la cuenta, hago una compra, y me la cancelan y me la vuelven a bloquear. No entiendo, por favor, ayuda.

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Pros:
  • Llega pronto las compras
Cons:
  • Bloquea a cada rato mi cuenta
  • Cancelar todas mis compras sin motivo
  • Tardan en solucionar

Preferred solution: Recuperar mi cuenta

Stefaan B

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I thought eBay return policies were difficult…Until I bought something from Poshmark!

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I thought eBay return policies were difficult…Until I bought something from Poshmark!

Take note: If you do not agree with or like the item you bought from Poshmark:

(1) Do not click on the link 'Accept Order' that is embedded in the email you will receive from Poshmark once they see the order was received by you. If you do, all is lost. You have signed over your funds to Poshmark. You will not get them back!

(2) In case you want to return your item - and you did not click on 'Accept Order' - you will feel like you are being interrogated by the Gestapo. You will have to prove your case by providing pictures, measurements, reasons, etc. Unless you are willing to jump through hoops again and again with customer service over several days, this effort will end in futility. You will lose your case. Money gone. No buyers protection.

Why would anybody buy or sell on this platform? Lesson learned. I will stick with Amazon.

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Loss:
$71

Preferred solution: Full refund

User's recommendation: Be aware- you shop here on own risk. NO PROTECTION!

Malva Ekd
map-marker Roseville, California

Package was delivered but I wasn't home I want it shipped back

Poshmark - Package was delivered but I wasn't home I want it shipped back

I purchased an order in some else email, It's paid for from my visa card, 940551****104801****34, I just want my package shipped back to me to same address, Thank you

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Chelsea E Ezu

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The worst company ever, imagine I purchase an item for my daughter and I had to be the one to email them and find out why the item was not shipped and its two days now

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Poshmark - The worst company ever, imagine I purchase an item for my daughter and I had...

They are currently telling me they are unable to ship my item because I am not in the U.S. and the shipping address I provided is an American address because my husband is currently overseas.

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Preferred solution: Deliver product or service ordered

User's recommendation: They need better Customer service agent to communicate and let the customers know where the stand .

Amra Vrx
map-marker Canton, New York

I can't go live it says my last show didn't shut down

Poshmark - I can't go live it says my last show didn't shut down

Im in tears I cant go live 3 days now it says shut down my last show I did, I heard theres a glitz but when will it be fixed

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Paula M Buy

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Fraud

Poshmark - Fraud
Poshmark - Fraud - Image 2

Before I completed my order, a partial amount was withdrawn from my bank account. The item is still on the website.

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Loss:
$40

Preferred solution: Full refund

Elloise Gsy

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| map-marker Long Beach, California

Took my money

Poshmark - Took my money
Poshmark - Took my money - Image 2
Poshmark - Took my money - Image 3

They said I need $200 on my card to get paid. The for verification they took 469.89 from my card and never gave it back.

What kind of *** is this.

Then when I went back to close out transaction it said not found..I just wanted to get the money from my customer since I am a seller. Like what kind of *** is this

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Dede Zag

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| map-marker New York, New York

My Order

Poshmark - My Order
Poshmark - My Order - Image 2

I order a slippers from the July 26 2024

And am not getting any update on my order.

I want to cancel my order

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Kolsen Okc

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| map-marker Plymouth, Massachusetts

Having trouble verifying my account for a sale

Poshmark - Having trouble verifying my account for a sale
Poshmark - Having trouble verifying my account for a sale - Image 2

No one answered the phone! It also said the mailbox was full! Trying to get my account verified so I can ship out the package to the person that bought my item

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