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1.4

I recently created a Poshmark account. I saw an item that I liked, and submitted an offer.

The seller and I countered each other a couple of times until we agreed on a price. I accepted the seller's final offer and I was encouraged to make the purchase by a, new member first purchase promotion for $0.99 shipping. Everything looked good with my purchase, until I paid. I clicked the 'button' that engages the final payment, the screen advanced to the invoice/receipt.

The invoice read that I was charged $5.95 for shipping, and I was not charged for the price that the seller and I agreed upon; rather, I was charged for a previous, higher amount that the seller offered. I was over charged for my purchase by 12.5%. I contacted the seller, she stated that she would cancel the purchase, and repost it for the price we agree upon. She tried to do so, but the Poshmark website would not allow her to.

I contacted Poshmark "customer service" (what a joke! They have no phone number, only email support, and their response time is lengthy ) Poshmark offered me a $5.00 Poshmark credit..Less than half the amount that I was over charged. My thoughts were that, if the shipping promotion and the offer/counteroffer system did not work on their site, then why would any person assume that their coupon code for $5.00 off my next purchase would work? Furthermore, why would any sane person ever do business with this incompetent or dishonest company after being, previously, ripped off?

After my experience, I did an internet search for "Poshmark". There are numerous of accounts, including on the Poshmark Facebook page, of buyers and sellers alike being ripped off by Poshmark.

It is my opinion that no person ever buy or sell on Poshmark. It is seems to be risky business and, it appears to me, that the amount of people that are ripped off are legion.

Reason of review: Order processing issue.

Poshmark Pros: Diversity of products being offered.

Poshmark Cons: Online interface and the apparent honesty of the company.

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