1.3K views
8 comments

Posh Mark's policies make sense and sound fair, until one needs them. PM policy states item must be returned within 3 days or the sale is considered final.

PM makes it very difficult to resolve issues like this - scammers are aware of the loop holes and take full advantage - they're shameless 1) What happens if you miss the damage, which isn't won't be visible until the item is worn? Answer: Buyer Loses 2) What happens if the Post Office tracking says something was delivered, but it never showed up? Answer: Buyer loses Item 1 : A lovely cardigan at first...examined it then put in closet. The next day, looking at the back reflection in mirror, I saw a white seam running across upper back shoulder - at first I assumed it to be decorative trimming.

It looked odd and uneven, so I removed sweater and examined the seam - IT WAS UNRAVELED/FRAYED and pulled apart when worn, revealing my white top beneath. SADLY DISAPPOINTED - DAMAGE WAS NOT NOTED IN THE LISTING. SWEATER IS UNWEARABLE. There's no way to repair it without a hand guided knitting machine.

Gumlets is the screen name of this seller: https://poshmark.com/closet/gumlets: BCBGMAXAZRIA Silk Open Cardi Wrap Camia Jacquard, sold 3/20/17 Item 2: 2nd order came up as delivered on a Posh Mark notification but hasn't been. Went to the Post Office today but need a tracking number for them to locate the item. I'd have emailed you but don't see a way to contact sellers other than this. Please send me the tracking number.

Sometimes items show up as delivered but are still at a local facility or in the truck. Carriers routinely leave items addressed to me at an almost identical address in the next cul de sac ( we live in a town home community) .

This may not be the seller's fault, but Posh Mark feels it isn't there problem, either. BUYER LOSES

Reason of review: Damaged or defective.

Monetary Loss: $46.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

A lot of the issues you mentioned are with your postal clerk/carrier. Sounds like you need to talk with the Postmaster....

Guest

You sound like drama and a headache. PM Sellers Beware!

Guest

My PFF sent me a box that contained several items, but the big one was a CHANEL bag I let her borrow. Well USPS delivered it to the wrong house.

We both started flipping out. That said, I went to USPS in person and explained the situation (weโ€™d used a poshmark label) and they were actually able to look in their system & tell me exactly where my package had been delivered. At the same time I was getting that information, my friend got a message from another posher, who had actually received the box. In the end, she brought it to my house & all was well.

Iโ€™m posting this to say that if a box is lost, do inform poshmark but do not wait on them. Go directly to USPS & talk to them in person. They were (for once) absolutely brilliant in customer service & helping to resolve the issue. They do track packages with gps of where theyโ€™re delivered.

They are the one party who has nothing to gain by lying to you, so do seek them out. This happened to me around Christmas, so they were slammed as it was & still they were helpful.

I hope this helps someone. Best of luck.

Cathy M Pye

It is true when you find yourself needing support you find yourself wondering why I did not receive the support I should receive? Then when you search the web you see millions of followers making this same complaint.

Guest

I've found every interested buyer only wants to purchase 'Offline', not through Poshmark.

Beware of Scammers !!!!!

Guest

Some buyers will destroy items purposely just so they can send them back...

Guest
reply icon Replying to comment of Guest-1312386

Why do they do this? I am new on Poshmark, so I'm still learning how scam artists work & what to look out for.

Guest
reply icon Replying to comment of Guest-1329850

Just avoid Poshmark - NO SAFEGUARDS and NO SERVICE!!!

Poshmark Reviews

  1. 2496 reviews
  2. 632 reviews
  3. 383 reviews
  4. 223 reviews
  5. 201 reviews
Poshmark reviews