Show reviews that mention
seller money item customer customer service items service account order buyer
Filter review

Poshmark - Marketplace Review

1.0
Details
Im not a seller, I purchased one item and now when I try to buy they say ynable to buy. I dont know what I did. I tried contacting Poshmark and it seems everything is blocked. I cant even send a email. This place is a joke. I am very mad. Not a good place to shop. They even contacted me after I received my purchase and said they needed a picture of my credit card to verify it was me who bought this item. Are they nuts who does that? Of course I didnt do it, maybe thats why I cant buy no more. Your lost Poshmark.
View full review
ID
#934758 Review #934758 is a subjective opinion of poster.
Location
Brea, California
Product
Poshmark Marketplace
Reason of review
Bad quality

Poshmark - Review in Auctions and Internet Stores category from Purchase, New York

Not too crazy about poshmark so far. Ive tried 3 times now to place an order and each time they take my money immediately and never ship out. Ive had to cancel each order and request a refund. Will not be usi g again.
View full review
1 comment
Anonymous
#1227073

I think that how Poshmark hold cash for themselves.

I ordered 2 items from same seller. I paid, Poshmark took money immediately.

Seller never shipped items, never responded. That can happen, time to time, I understand. That itself is not Poshmark's fault.

However, when I asked Poshmark if I can leave negative review for that seller, Poshmark said buyers can only review items which they received, not for sellers for not shipping or not responding. I looked up the same seller and the account is active as well as items.

It makes me think Poshmark actually wants to keep bad sellers (possibly some fake sellers) so buyers would keep buying and pay and Poshmark can take money immediately and holds money during waiting time and can processes refund later (which is not processed immediately at all) so they can use cash by themselves.

They play with money they are holding.

If that's not their intent, they should certainly mark sellers who are non-responsive and/or non-responsible (to ship items) clearly for other buyers, so other buyers would not buy from such seller.

Poshmark certainly refused to do that. They have own reasons to keep bad sellers active.

ID
#933881 Review #933881 is a subjective opinion of poster.
Location
Purchase, New York
Reason of review
Order processing issue
I purchased two Michael Kors handbags. The seller then tells me she's decide she wants more money and cancels the order. I decide like an *** to buy them at the higher price. She gets a higher offer and cancels me again. My funds are held for several days! I...
View full review
ID
#931917 Review #931917 is a subjective opinion of poster.
Product
Michael Kors Bag
Reason of review
Order processing issue
I bought a pair of Talbot's boots from Poshmark, listed as size 8 1/2 B. I received them, and after being so pleased that they were in excellent shape, I discovered a major problem: The left boot was HUGE, so wide that it fit like a 9 or 9 1/2, with my foot swimming...
View full review
1 comment
Anonymous
#1225007

Sue them or at least report this to the CA State Attorney. I was going to buy 2 hats, but this site won't allow me to even register! After reading reviews on their customer service, I'm staying away.

ID
#931707 Review #931707 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Talbots Boots
Pros
  • Chatting with seller
Cons
  • Vital details missing from almost all listings
  • Refusal to refund my money for defective item
Reason of review
Damaged or defective
Loss
$45
Preferred solution
Full refund

Short Review on October 05, 2016

It was originally good. Then horrid! No way to contact a live body! I've sold 1000's of items on eBay-100% satisfaction . I tried poshmark thinking it might be a better route but pffft
View full review
ID
#931692 Review #931692 is a subjective opinion of poster.
Location
Federal Way, Washington
Reason of review
Poor customer service
1.0
Details
I made the unforturne choice to use posh and buy a Burberry scarf. I have received a cheap very poor imitation and have been given the total run around - they are liars and cheats BEWARE!!!!!!! DO not expect them to do any thing to get your money back because they...
View full review
1 comment
Anonymous
#1227148

See if your credit card will allow you to do a charge back.

ID
#931542 Review #931542 is a subjective opinion of poster.
Location
New York, New York
Pros
  • Dont do it - they will rip u off
Cons
  • Feeling helpless
  • No adherence to stated customer service
  • Charge on your cc no refund
Reason of review
Not as described/ advertised
Loss
$106
Preferred solution
Full refund
The visual presentation of a hoodie by Liz Claiborne looked enough like one I already own, although there was no written text description to accompany it. I made the purchase only to discover that it wasn't even close to the advertised size and the fabric was very...
View full review
ID
#930792 Review #930792 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Reason of review
Return, Exchange or Cancellation Policy

Short Review on October 04, 2016

1.0
Details
TERRIBLE!! DO NOT SELL YOUR ITEMS ON THIS APP!!!!
View full review
ID
#930725 Review #930725 is a subjective opinion of poster.
Location
Aurora, Colorado

Poshmark - Shipping Service Review from Yuma, Arizona

1.0
Details
I ordered a pair of heels in the amount of $430.00. First time buyer and last. There is no phone number and I never received the shoes, tracking number nothing! But let me tell you that money came straight out of my account immediately. I have emailed this Poshmark (Manish) with zero response. I have since called Bank of America and filed a complaint and will be getting my money back! As for this *** *** site ladies don't be cheap. Stop trying to get a deal and buy it in a store!!!! If you buy from here and get screwed you are an *** like I was!!!!
View full review
ID
#930436 Review #930436 is a subjective opinion of poster.
Location
Yuma, Arizona
Service
Poshmark Shipping Service
Reason of review
Order processing issue

Poshmark - Account Review from Charlotte, North Carolina

Poshmark is refusing to pay me what I earned by selling my own items .titally 864.00. They claimed they need verification of my items I sell on there . Funny after I sold 60 things with all 5 star ratings I went to transfer my earnings and they are refusing to give me my funds. Who does that!! I have sent over 8 emails and no response . It's a scam and not right . Who keeps proof of items people decide to sell.
View full review
ID
#927925 Review #927925 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Product
Poshmark Account
Reason of review
Problems with payment

Poshmark Customer Care Review

5.0
Details
I have a Poshmark accountt which I use daily to buy and sell. I find their customer service outstanding! They reply to my emails wirhin 24 hours, usually right away. They are kind, fair and supportive, which is rare in customer service. I'm shocked to see any bad reviews. I give them an A++++.
View full review
ID
#927831 Review #927831 is a subjective opinion of poster.
Location
Valdosta, Georgia
Service
Poshmark Customer Care
Reason of review
Good customer service
1.0
Details
This was my first purchase. I bought a very cute looking "mini" skirt. When I received it, it was down below my knees, I am average height of 5'5''. Poshmark refused to let me return and get a refund saying it wasnt a misrepresentation. In what world does a mini...
View full review
ID
#927828 Review #927828 is a subjective opinion of poster.
Location
Santa Cruz, California
Reason of review
Poor customer service
Loss
$25
Preferred solution
Full refund

Yeezys 350 Review

I ordered some shoes for $250 from a user on your app his username is @yeezy350auth1, and he told me to text him and told me to send him money through google wallet, it has been 1 week and I haven't got the shipment yet
View full review
ID
#927664 Review #927664 is a subjective opinion of poster.
Location
Brooklyn, New York
Reason of review
Order processing issue
1.0
Details
see i am talking abut is that they didnt even send me a reply back from this poshmark company it is only 5 times more time than i have expected from them to take this long to reply back so i am going to refuse it so i am going ignore and not fair to me at all so now i...
View full review
1 comment
Morganne
#1219723

lousy customer service

ID
#927270 Review #927270 is a subjective opinion of poster.
Location
Garden City, New York
Cons
  • Fake
  • Login
  • Negative
Reason of review
Poor customer service
I JUST BOUGHT A PURSE OFF THIS SIGHT...WHEN I RECEIVED IT,IT DIDN'T LOOK AS GOOD AS THE PICTURE HAD PORTRAYED ON THE SIGHT. I GAVE MY REVIEW ABOUT THE PURSE AND THE SELLER SAID TO SEND IT BACK. I WAS TOLD THROUGH A REP (EMAIL) FROM POSH THAT ALL SALES ARE...
View full review
ID
#927159 Review #927159 is a subjective opinion of poster.
Location
Walnut Creek, California
Service
Poshmark Customer Care
Cons
  • No customer service
Reason of review
Poor customer service
Preferred solution
Full refund