Anonymous
map-marker Tampa, Florida

Can't sign in

Went to make a purchase but couldn't sign in. Please send me a contact number where I might be able to speak with someone who can tell me how to resolve the issue. Since I wasn't able to do that, I didn't make the purchase.
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Kadija C

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Verified Buyer

Fraudulent activity

Poshmark - Fraudulent activity
Poshmark - Fraudulent activity - Image 2
I didn't authorize this transaction. Please see picture below. 09/15/2023. Please cancel this transaction immediately. Thank you.
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Loss:
$101

Preferred solution: This is a fraudulent transaction. Simeone must have hacked my account from previous purchases. Please cancel this transaction and return full payment refund.

Cecilia J Cue

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Verified Reviewer

Account frozen

I ordered a purse and paid and now my purchase is canceled after attempting to pay for another product with installment payments. Since my credit is locked I believe Poshmark froze my account.
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Preferred solution: My account to be active. I can't even send a message to owner of a product that got cancelled.

Emily M Obv

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Verified Reviewer
| map-marker Fort Mill, South Carolina

No response from seller

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Have made multiple offers with no response from seller. No accept, decline or counter. When I tried to call you your mailbox is full. I have never had this experience and I am not happy
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User's recommendation: Make sure seller responds or cancel offer right away

Shari M Wqp

I have an issue with a purchase it’s fraud but no one respond

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I purchased something. Hasnt come. Reached out via email no one responded. Its fraud and need it cancelled immediately.
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Loss:
$282

Preferred solution: Full refund

Paul N Hyd

Email is wrong and I can't change it need help

Like I said, my email is wrong by one letter and dont know how that happened and every time Im trying to change it it wont let me because its saying someone has that same email so I need to speak to someone please help me with this
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Preferred solution: My email is not the same by one letter don’t know how that happened. I need my email back need help.

Shorty ash 2

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Verified Reviewer

Problem

Poshmark - Problem
Poshmark - Problem - Image 2
Poshmark - Problem - Image 3
I need to talk to someone figure why my customer cant purchase something on Poshmark he tried purchasing the item and denied his card or when he Trying to pay for item
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Pros:
  • Good app
Cons:
  • Never could get hold of a real person

Preferred solution: I’m trying to sell a watch in there and my customer can’t get the item

User's recommendation: Never use this app

Jonathan B Avj

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Verified Reviewer

Payment

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This app sucks, I have two buyers for my paintings and neither of them can purchase the paintings for some unknown reason they keep getting declined.
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Loss:
$6
Cons:
  • Everything - no customer service

Preferred solution: Have two buyers for my paintings but, their payment will not go through.

User's recommendation: Just don't

Daphne E Owb

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Verified Reviewer

Would like to speak to representative

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Could not speak to representative; could not speak to representative; could not speak to representative; Provide better communication
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Roanoke, Virginia

Complaint

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I ordered a bundle of clothes its been 6 days and was never said it was shipped . I asked when is it going to shipped. They said shipped it today 5 day later. Then ask for my shoe size and I never ordered any. And I asked asked again a day later was my order shipped out because I havet got no shipping they said just shipped it today. I am very dissatisfied. Tells me twice it been shipped. And it been a week alredy.
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User's recommendation: I dont know . I'm going to.see if I get items.

Nancy B Gno

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Verified Reviewer

Confirm an order

I can't get a hold of you I must have the wrong email address in there I didn't get an email after I bought something I don't know if it's confirmed or not I need to know about my email and my password My phone number is 775-815-**** please help ASAP
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Preferred solution: A confirmation of my order in a receipt

User's recommendation: A phone number for customer service I can't do the purchase I don't have a purchase of receipt

Karol T Mze

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Verified Reviewer

Stolen money

Poshmark - Stolen money
I have given $700 and a buyer has sent me money and it has not been released. I want my money back or released immediately. This guy says he works for Posh Mark and keep asking me for money. I want my Money back or the account to be released so I can give the person who paid for the purse to get his item
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Loss:
$1700
Pros:
  • Easy to list your items
Cons:
  • Try to get all your money and they should not be like that

Preferred solution: Full refund

User's recommendation: Do not do business with them.

Rafael A Lrb

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Verified Buyer
|

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Verified Reviewer

Shipping Label On Hold

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Did you understand did I say I dont have the money to pay 800 dollars more? Sorry but I going to take a legal process or check whats going on because this serves is so bad
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Loss:
$800
Alicia S Sxl

Change phone numbber

Poshmark - Change phone numbber
I submitted documents almost a week ago and still cant do it I need to redeem this money Ty because of chemotherapy
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Preferred solution: Change phone number

Anonymous
map-marker Chicago, Illinois

Problem with Accepting Order

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I received a order that was not described as the website I contacted seller and postmark the seller is very rude don't care and doesn't want to send Me a prepaid label to return for my refund I don't have money to just give these seller if it's a problem with my order send me a prepaid label I paid for shipping so send me a prepaid label for the return for my refund
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