New Reviewer

Fake product

Poshmark - Fake product
Poshmark - Fake product
Original review updated by user Sep 29, 2022
I cant speak to anyone to complain about fake merchandise I bought. Im unable to email them from the app as it keeps telling me not to buy or sell outside the app.

User's recommendation: Don’t buy Pandora charms as they are the fake ones and the app won’t let you get in touch with them for a refund.

View full review
ID
#4031212 Review #4031212 is a subjective opinion of poster.
Product
Pandora Jewelry Charm
Pros
  • I have always enjoyed poshmark until now
Cons
  • No customer service or returns
Loss
$30
Preferred solution
Full refund
New Reviewer

I still haven’t got my order or refund

Never received my order or refund and cant get nobody to help!!! Customer service sucks and this app sucks!!

User's recommendation: Never again.

View full review
ID
#4027283 Review #4027283 is a subjective opinion of poster.
Cons
  • Sucks
Loss
$472
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can’t ship

Shipping issues on shipping item Im trying to ship a floor mats that weighs a little more than 5 pounds what weighs more than 5 pounds and I dont know how when it cost way more to ship it then two then with item cost I dont know how to go about this I need help I need to talk to somebody can call nobody

User's recommendation: Have customer phone service phone number.

View full review
ID
#4025763 Review #4025763 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not resolve the issues of a status order

Voicemail message is full. Written Poshmark support several messages and. No reply to my issue on an order that the buyer is asking where is her order that should have been send by PMHQ.

User's recommendation: Speak to a Poshmark person.

View full review
ID
#4025715 Review #4025715 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Item missing from delivery

Ordered a wallet. Recieved a package missing the item. Filed a claim on the day of and recieved 2 automated responses through email. In the process the seller received the payment and I have yet to hear from anyone. I use to love poshmark. But between the blatant scams and horrible customer service I think I'm out. Mercari it is!

User's recommendation: Don't do it.

View full review
ID
#4022320 Review #4022320 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Want to close my account

Close my account nothing's available anymore this is not working for me close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account close my account now!!!
View full review
ID
#4022072 Review #4022072 is a subjective opinion of poster.
Preferred solution
Close my account it's not working

I’ve been trying to get a hold of customer service for they can fix my issue I paid the extra dollar and nothings happened

Ive been trying to get a hold of customer service for they can fix my issue I paid the extra dollar and nothings happened im new to this platform and no one can fix my issues Im trying to upload my items to sale I have over 800 items and I cannot get a listing to work no one has not emailed me or called me back in a week can you please come and fix my issue my user name is Mamaletsgo my name is Yvette Cota my phone number is 916-923-**** thank you very much
View full review
ID
#4021441 Review #4021441 is a subjective opinion of poster.
Location
Rancho Cordova, California
New Reviewer

Should be zero stars

Poshmark - Should be zero stars
Poshmark - Should be zero stars
You cant talk to real human to resolve any issues. This unacceptable. I ordered my daughter a special gift for her 16th birthday and now I have to tell her I was scammed by Poshmark and their 3rd party retail personnel. I have receipts but it doesnt show that I have any purchases through the Poshmark app. I ordered it online through Poshmark and not the app, this is still unacceptable!!!Angry

User's recommendation: I will not recommend.

View full review
ID
#4020989 Review #4020989 is a subjective opinion of poster.
Loss
$17
Preferred solution
Full refund
New Reviewer

I'm very frustrated about trying to make a purchase

I'm trying to make a purchase but unfortunately I'm very frustrated that I have to contact you guys what would be the next step going forward

User's recommendation: Don't give up so easily but if worse case scenario reach out to an ambassador.

View full review
ID
#4019104 Review #4019104 is a subjective opinion of poster.
Location
Brooklyn, New York

Wrong Purchasing

I never get responses from anyone. Is this real company? I emailed couple of times. I have issue and there is no customer existing.

User's recommendation: Do not purchase anything from poshmark.

View full review
ID
#4017865 Review #4017865 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Poshmark - Complaint
Poshmark - Complaint
Poshmark - Complaint
Poshmark - Complaint
Poshmark - Complaint
Poshmark - Complaint
A seller advertised the skirt she was selling as suede when I received a brown microfiber skirt. I initiated a conversation with P.M. to resolve the matter, The seller asked me if I had any other way to pay. I told her I use Poshmark. I didnt accept the order. It was automatically released.
View full review
ID
#4017782 Review #4017782 is a subjective opinion of poster.
Pros
  • Nice products
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service

Unable to contact a live person and support is terrible at returning messages. No telephone number to speak to someone. Some responds via email 48+ hours later. No resolution so far!

User's recommendation: Terrible customer service.

View full review
ID
#4017336 Review #4017336 is a subjective opinion of poster.
Loss
$39
Preferred solution
Selling and unable to correct email.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have a question and want some service.

I have sent two emails to customer service there is not a phone number where I can talk to an actual person and I need my situation handled as soon as possible because I have merchandise that needs to go out to the customers who have bought my items and I cannot get anyone to email me back.

User's recommendation: Get a phone number where people can actually speak to customer service.

View full review
ID
#4015823 Review #4015823 is a subjective opinion of poster.
Preferred solution
Customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible customer service

No phone support! No replies to emails . Do not list on this site! No one will offer any help or assistance with small problems.

User's recommendation: Do not use.

View full review
ID
#4015821 Review #4015821 is a subjective opinion of poster.
Preferred solution
Help!!
New Reviewer

Other

I have done what I was told twice with regards to giving my user name, lincoln@***2 and giving you the order number which I dont have presently but was left in the second email I sent you. Do not take my word for what an unsatisfactory transaction this has been, when...
View full review
View full review
ID
#4010961 Review #4010961 is a subjective opinion of poster.
Location
Washington, District Of Columbia