Don't Use This Site- Horrible

This site has HORRIBLE customer service. I'm wondering if the Poshmark team even speaks English. Are they really in another country, or is silicon valley just destroying their brains? What are they doing with the millions of invested dollars? Certainly not spending it...
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ID
#739797 Review #739797 is a subjective opinion of poster.
Location
Everett, Washington
Reason of review
Poor customer service

Don't Sell on Here=Poshmark punishes good sellers and rewards dishonest buyers

If you want your items destroyed and then returned so you can't sell them go to Poshmark. If you want to be discriminated against in favor of scamming buyers, sell on here. This site does NOT support sellers and allows buyers to purchase items, rub dirt on them send...
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12 comments
#1653170

I feel very sorry and am saddened for the good honest sellers, who did a great job, sold me items as described, in good condition, at great sale prices, who get robbed and scammed by scamming buyers. On the buyer's end, I also got scammed by dishonest sellers who sold me items not as described in bad condition, and had Poshmark take their side against me, and then attempted to defraud me and even my Bank by lying to them about the amounts of refunds.

It seems that Poshmark takes the side of both scamming buyers and sellers, and does not stick up for honest buyers or sellers. Shame on them.

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ID
#739546 Review #739546 is a subjective opinion of poster.
Location
Everett, Washington
Reason of review
Poshmark does NOT value sellers
Loss
$60
Preferred solution
Full refund

Scam

I purchased a pair of Lilly Pulitzer sandals advertised size 9 and received a 9 1/2. They do not fit and I have no recourse through Poshmart since they have a 72 hour windows when you can make a complaint and I was away on vacation when they were delivered. They should...
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1 comment
#1068944

I'm a seller on there and they don't hold buyers accountable either. Just to let you know, shoes that don't fit are not a reason for returns.

It is only if they are not as described in the ad. If they are the size they were described as, you can't return. Thank you for being an honest buyer and choosing not to destroy the item so you can return it. That has happened to me several times and Poshmark refuses to listen.

I recommend ebay for buyers and sellers. If you buy on there, some sellers will take returns and ebay isn't some fly by night company with airhead silicon valley investors throwing money down ***

ID
#739225 Review #739225 is a subjective opinion of poster.
Location
Charlotte Amalie, Virgin Islands
Cons
  • Scamming
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Full refund

Poshmark - Customer Care Review from Houston, Texas

I have sent 2 emails to Poshmark and haven't received a response. My email is time sensitive as my package was never delivered to me and was marked undeliverable and is now being sent back to the seller. If they could intercept the package and get it sent to me that...
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2 comments
#1073213

I am a new seller on poshmark. Same thing happen to me.

I sold 2 items on poshmark and Asa I got order I shipped my item on good faith. But after shipping I receive a mail in the evening from poshmark that your order has been cancel and please do not ship your item. I wrote so many mail to poshmark and got no response till date. I immediately intercepted my packages the very next day.

I am still waiting for my package to come back to me.

In your case u r the buyer. It's not the seller Poshmark is playing bad here. I lost so much for money for these transaction.

I never returning back on this site again. Full of scam and fraud.

I hope you get back your money. I am also waiting for my package so that I don't loose all.

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ID
#737546 Review #737546 is a subjective opinion of poster.
Location
Houston, Texas
Service
Poshmark Customer Care
Reason of review
Problem with delivery

Ralph Lauren Polo Shirt Review

I shipped an item, 2 hours later the buyer cancelled the shipment so I emailed postmark asked for my money or for them to contact the buyer and send my item back. I haven't gotten a response. I am beyond angry that I shipped an item and am no longer being paid for it. WTF
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ID
#736237 Review #736237 is a subjective opinion of poster.
Location
Framingham, Massachusetts
Reason of review
Poor customer service
New Reviewer

Poshmark Clothing Selling Review

Poshmark is a joke if your a Seller. Not only are you helpless if a buyer has a contention with they're purchase from you but Poshmark only sides with the buyer. It's revolting how they claim to be fair when they're not! Seller BEWARE!
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ID
#735874 Review #735874 is a subjective opinion of poster.
Location
Denver, Colorado
Reason of review
Poor customer service

Poshmark - Ring Review from New York, New York

I purchased and paid for a ring on poshmark as a gift for my boss who was searching for it. I proudly told her it was on its way. Two days after my purchase was confirmed and I received confirmation and shop estimate date I received an email that my order was cancelled reason stated : OTHER. I have asked four times for an explanation and to have the purchase reinstated but no help from Posh mark - apparently they only make money on you they so not have any reasponsibility to customers - you are PN your own! BUYER BEWARE!!! In addition, Poshmark is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with third party services. As such, Poshmark is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third party service. Poshmark enables these features merely as a convenience and the inclusion of such features does not imply an endorsement or recommendation.
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ID
#735409 Review #735409 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service

Wallet Review

Suck's. You have no back up i boughtva,wallet it looked fine so i put acept order ..1 day later it broke..i think it was in the heat looked new with a,tag .so i cant get money back..15 dollars .at least ebay has a 30 day money back poshmarl nothing your stuck
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ID
#734197 Review #734197 is a subjective opinion of poster.
Location
Winchester, California
Reason of review
Order processing issue

POSHMARK IS A SCAM

Poshmark is enabling dishonest buyers to scam honest sellers. I have been a victim of the scam. Poshmark's customer service is non existent and allowed a two buyers to return merchandise with no valid reason. The first buyer had my merchandise for more than 10 days and...
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7 comments
#1824291

they are a scam

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ID
#734065 Review #734065 is a subjective opinion of poster.
Location
New York, New York
Product
Poshmark Account
Cons
  • Buyer favoritism and allowing buyers to scam by lying
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund

Overall assessment of poshmark

been selling and buying on poshmark for about two yrs. yes, customer service is slow! but my overall experience with Posh has been a good one and a great way to make extra money if your price is right, your item is in style and in good condition...preferrably name brands, too! I like the people on Posh. We are a family and that is something you dont find on places like ebay, etc. We also have conventions at least once a year that you can attend. Mainly in San Fransico, though. Mainly clothing for young women are featured. Posh doesnt encourange any other items other than clothing, shoes, jewelry and other personal items that appeal to women. NOT CHILDREN NOR MEN
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1 comment
#1653189

I enjoyed Pohsmark adn teh good honest sellers and appreciated it very much. But When Poshmark lied to my bank in order to stop a valid Bank investigation over a dispute with a bad purchase which was not as described and damaged, I had enough and cancelled my account.

ID
#733297 Review #733297 is a subjective opinion of poster.
Location
Saint Paul, Oregon
Reason of review
Good customer service

No Seller Support-Complain to Poshmark's Investors

Here is a list of the people who have invested millions of dollars into Poshmark, Menlo Venturesinfo@***.com, Mayfield Fund info@***.com, Inventus Capital, Jeff Clavier’s SoftTech VC contact@***.com and Ron Conway’s SV Angel. All of these investors would love to learn about these complaints that Poshmark is ignoring. If Poshmark doesn't stop enabling dishonest buyers to scam honest sellers, the investors are going to lose the money they've invested. Once Poshmark decided to accept millions of dollars from investors, they gave up their choice to ignore complaints I'm a seller and I was abused by dishonest buyers with the help of Poshmark. I'm not going to stand by and allow this abuse any longer.
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2 comments
#1653190

i felt very sorry for all the good honest sellers who did a great job, I gave them 5 star reviews. But I got scammed also by dishonest sellers who sold me not as described defective and damaged items and Poshmark took their side, even going so far as to lie to my Bank!

in order to ruin my claim. The Bank caught the scam and is now investigating.

It seems that often Poshmark sides with scamming buyers and sellers. I am horrified to think anyone would do such a dishonest and hateful thing to an honest seller.

#1091227

Thank you for those email address, I've drafted an email that I will send to each one of those listed.

I will support you with BBB complaints, contact me at stephanie619_ca@***.com

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ID
#732819 Review #732819 is a subjective opinion of poster.
Location
Everett, Washington
Product
Poshmark Account
Cons
  • Buyer favoritism and allowing buyers to scam by lying
Reason of review
Seller discrimination, Poshmark's enabling me to lose two coats and leather boots to scamming buyers.
Loss
$199
Preferred solution
Full refund

Poshmark - Pants Review from Country Club Hills, Illinois

I bought pants that were advertised as a 26 when they were a 28. The seller lied and said they ran small and were my size. When I finally get them they're so obviously a 28 and not my size i immediately filed for a refund. Poshmark tried to give me a $10 cred for a $25 pair of pants that I was tricked into buying. *** THAT. THANKS FOR TAKING A *** TON OF MY MONEY AND NOT REFUNDING A CLEARLY *** TRANSACTION
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ID
#729793 Review #729793 is a subjective opinion of poster.
Location
Country Club Hills, Illinois
Reason of review
Not as described/ advertised
New Reviewer

MEN??

Recently, PM has been sending out blanket, welcome new PM to this site. Well, a week ago, I took the bait. Out of 100 there were 28 MEN on here. Then today, same thing, out of 100 there were 20 MEN. Now, I have tried to reach PM through the site I sell on, and...
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10 comments
#1329847

What about transgender men? Would these be included???

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ID
#729558 Review #729558 is a subjective opinion of poster.
Location
Norfolk, Nebraska
Product
Poshmark Account
Pros
  • Chatting with seller
Reason of review
Poor customer service

Poshmark - Christian Louboutin So Kates Review from Nashville, Tennessee

Poshmark - Christian Louboutin So Kates Review from Nashville, Tennessee
Poshmark - Christian Louboutin So Kates Review from Nashville, Tennessee
Poshmark - Christian Louboutin So Kates Review from Nashville, Tennessee
Poshmark - Christian Louboutin So Kates Review from Nashville, Tennessee
Normally Posh is great. However, this time, an item was listed as a diff style than what i got. I sent pics from 4 angles of the item i got and the same item in diff color that I bought with the receipt. The seller also recognized and admitted the mistake so 4 emails...
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1 comment
#1159148

@lizperr9 will delay accepting your sales delaying your fund and she never gives anyone a 5 star. Don't sell to her

Featured
ID
#729281 Review #729281 is a subjective opinion of poster.
Location
Nashville, Tennessee
Reason of review
Bad quality

Poor customer service

Poor customer service - I received an item with undisclosed damage - the website navigation to report it was ridiculous. When I finally did get in, they wanted to offer me some 10% credit to just accept it and keep the expensive item instead of getting the guaranteed refund. It's been several days, there is no direct way to contact anyone, and they're still playing around with giving me credit. At this point I'm planning to dispute the charge on my credit card. The website links are hidden, the contact page doesn't actually provide links to anywhere. I will cancel my newly created account immediately.
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ID
#728879 Review #728879 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Poshmark Account
Reason of review
Poor customer service
Loss
$229
Preferred solution
Full refund
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