Jordis Enz
map-marker Brooklyn, New York

Refund

I got an email that my order was cancelled the money was refunded and then was taken out of my account again but I didnt get an email about it I want my money back immediately
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Amanda L Vnp

Didt receive package

I order a PlayStation 4 on December the 1st never receive it wrote email to the them never responded back
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Loss:
$130
Wendy D Sfh

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Verified Reviewer

Poshmark will not help me. I have sent numerous emails

I have two accounts. Not realizing I had the other one from a long time ago. I cannot get into it to delete it and my new account wont let me take payments because I cant finish my info to add my number. I lost a sale and had to cancel it in return. Ive tried to call the number and you cant even leave a message I keep getting the same email messages one in my user name. Or they wont talk to me. They make it sound so easy but when theres a technical problem nobody will help you
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Loss:
$25
Pros:
  • Selling my things and adding to my closet
Cons:
  • No customer service no human to speak to

Preferred solution: A call back so can proceed with my closet selling. Refund me the money I lost and help me get my account Wright.

User's recommendation: Call me back

Anonymous
map-marker Wyandotte, Michigan

Received wrong color of product

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Seller sold an item wrong color said it was ? Very sad . I will never buy another product from this company again ! Also made sure friends and family are aware of the scam
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Mike W Dcr

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Verified Reviewer

Cancel recurring charges

I had just bought my sister some shoes from poshmark and somehow was included in a recurring charge for service that I did not want. I just wanted to buy the 1 item and not be included in a reoccurring fee.
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Preferred solution: No reoccurring subscription fee

Savannah B Hxy

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Verified Reviewer

Payment issues

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Payment issues Poshmark keeps denying my PayPal account PayPal says theres nothing wrong on their end Poshmark wont let me go through with my order it keeps declining me I dont know whats wrong it takes them forever to get back with you through the email theres no phone number well there is a phone number to call but the voice box is full so you cant leave a message
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Pros:
  • Pretty good when you need a refund or to send something back
Cons:
  • Take too long to get a response in reference to your problem

Preferred solution: I want them to let my PayPal account go through they keep declining it when PayPal says there’s nothing wrong

User's recommendation: They’re a good company I still like using them but when it comes to these misunderstanding with payments that’s where they get a F

Alison M Muf

Can’t get in contact with the company.

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Ive been trying to reach out to Poshmark customer service to return a pair of jeans that were not described properly and dont fit. They were supposed to be returnable but there was no packing slip in them or anything I have attempted to text Poshmark support as well as call the phone number provided, but Havent received a response and its been two days
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Loss:
$50

Preferred solution: Full refund

Alissa V Wyf
map-marker Houma, Louisiana

Payment

I need my payment released sooner. I shipped the package. It is perfect condition. I sold this for financial support and need it asap.
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Misti B Ond

Received fake purse. Went into Gucci store and they kept it! Have been having issue getting it back.

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This is horrible experience. Got Gucci. Brought it to Gucci store. Fake. Took it. Trying to get back (show them receipt)
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Preferred solution: Full refund

Julie H Rlj

Direct deposit issues

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I have been trying since Oct. 9, 2022 to get my money and no one will respond to me. I called the Poshmark number only to be told they didn't take calls and to contact Poshmarksupport which I have done numerous times. The response is someone will reach out within 24 hours...which hasn't happened as of yet. My Bank said they couldn't find the money had been deposited. I feel I have been stolen from, and tricked. I am seriously thinking about calling WXII and the BBB if I don't hear anything by Friday of this week which will be 11/04/22.
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Loss:
$52
Pros:
  • Easy to list your items
Cons:
  • Getting money owed to you

User's recommendation: Don't waste your time unless you want to just give away your money because when you don't get it there's no one you can speak with on ever getting it.

Sherry W Tle

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Verified Reviewer

Won't let me log into my

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Have being trying to access my account for 2 days now without any success tried changing password didnt workface recognition on phone doesnt work..I did recently updated apps and phone internally and since have had no luck being able to return to app I have made offers on stuff I would like to purchase but cannot access my account to do frustrated customer
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Preferred solution: Would like to be able to login onto Poshmark without issues getting on please

Irene T Fnn

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Verified Buyer
| map-marker Philadelphia, Pennsylvania

Didn't recieve order and my email is incorrect

Poshmark - Didn't recieve order and my email is incorrect
I cancel order but I cant recieve confirmation due to incorrect email. username irenepaige111. Order#634adcb36e12736****daab7
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Jennie M Vyl

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Verified Reviewer

An order that was canceled & still had to pay for it

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An order I had placed was not shipped out within the allotted amount of days. I was asked if I wanted to cancel it, I said yea. I went out to purchase the same product elsewhere. The person I bought the item from on PM ran out the day I canceled it & mailed it out anyways. Posh mart made me purchase the order anyways.
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Loss:
$35

Preferred solution: Full refund

User's recommendation: Don’t buy from poshmart.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Reading, Pennsylvania

Didn’t receive the order

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Poshmark - Didn’t receive the order
Poshmark - Didn’t receive the order - Image 2
Placed orders on October 02. Donald Pliner Korina leather and suede boots. In the print I was told it was take 5 to 7 business days to receive. Have not heard back from the saler.
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Anonymous
map-marker Roslyn, New York

Order

There was no one available to talk to. The automated system suggested to email and when using the email provided its invalid. Very disappointing that Poshmark does not have a live customer service support.
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