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Updated by user Aug 26, 2016

In case anyone was wondering, I STILL have not heard any kind of response from Poshmark in regards to my complaints. They will not even contact me to discuss the issue.

Original review posted by user Aug 18, 2016

So i ordered a tunic. First time ever ordering from poshmark.

And everything went great until i got the shirt. Which was sized differently than normal. Shirt was way too big for me to wear. I tried the shirt on then immediatelty put it back into the exact same package which was not torn or damaged in any way, and contacted poshmark to return the shirt.

After three days they are saying they won't take it back because i should've asked for the exact measurements. This is ridiculous! I got the product and cpntacted them within minutes but they are denying my return and refund?

I am very unhappy, and plan on telling everyone i can. DO NOT BUY FROM POSHMARK!

Reason of review: Return, Exchange or Cancellation Policy.

Poshmark Pros: How fast shipping was.

Poshmark Cons: Holding my money for ransom.

Location: Laurel, Indiana

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Guest

I couldn't resist adding a comment here.

First, I'll start by saying that I totally understand your frustration.

It sucks to pay for goods and services and not get what you paid for.

With that said, purchases made through Poshmark are not being sold by Poshmark. The app is simply a portal that allows anyone with an account to buy and sell product. You could, quite literally, be purchasing a blouse from the neighbor down the street that you absolutely hate.

Poshmark doesn't have any product to sell you. If you have questions about filing a complaint against a specific seller, check out the FAQs for the qualifying circumstances.

Unfortunately, "not the right fit/sizzle is not a valid r lesson for a return.

Remember, Poshmark nor it's closet holders are retailers.

Think "garage sale" for the concept. If you bought that same article of clothing from a yard sale, you couldn't take it back if it didn't fit once you got it home.

Hope that helps and good luck!

Guest
reply icon Replying to comment of Guest-1208847

Spelling corrections:

*Fit/size

*not a valid reason

*poshmark, nor its closet holders

Gail N Rfs

I have a potential problem with them that just occurred.

Someone else told me she was scammed by a purchase through Poshmark and is out $500 I e-mailed support and told them having an e-mail address for customer service is unacceptable.

Social Media is very powerful. You need to let people know about your experience.

If they are not accountable to their customers, people need to be very vocal about it.

I wish I read these reviews and complains before I gave Poshmark any of my business.

I am relentless. If my issues is not resolved, I will use of my time try make sure I am not scammed in the future.

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